Complaint Rating:

The below letter copy is i have sent to hyundai customer care on 24th june, still my car is in service center they are telling the parts is not avialable, and still my windshield problem is not yet resolved, they are telling there are some procedure, the manufactores will come for an inspection about winshield this is 2nd month i registerd against this issue. none will came, i think after an accident they will come.

What i want to do..
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I am a proud owner of i 10 magna kappa from 3 Feb 2009(4 momth) till my second service. Two days after the second service the vechile started giving me trouble it started with a small sound from the engine and the sound increased day by day. The now the vechile is in MGF service center Palarivatom - Cochin - Ernakulam - Kerala - India. The service engineres over there are they not able to find out what is the trouble with my vechile. when i contacted the service center they requested me for two weeks time which is not acceptable by me as i am a business person in a starting stage and my travelling is 100-120 Kms. So please check in to my matter and do the needful as soon as possible, otherwise it may effect your cost and dealer reputaion if i move to leagal actions which will be a waist of time for the three parties.

Hoping that you may consider my matter immedieltly and giving me full support by sending your i10 enngs to MGF service center Palarivatom - Cochin - Ernakulam - Kerala (To my knowledege this is the first ever engine complaint registered on a i10 kappa kerala)


NB: Even before this complaint i have registered the compliant about my front windsheild at the same service center which have not been taken care about till date.