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City of Tshwane Complaints & Reviews - Electricity Account

City of Tshwane Contacts & Informations

City of Tshwane

Posted: 2011-01-11 by    Doepie

Electricity Account

Complaint Rating:  75 % with 8 votes
Contact information:
City of Tshwane
South Africa
I paid my electricity account every month and was up to date with it until yesterday, when i got home, I got a final warning that my account was in arrears of R26000! I went to the City of Tshwane Electricity account offices this morning, only to learn that they have overnight decided to increase my deposit on the property to R13000! This is unacceptable, but unfortunately I have to pay the outstanding balance to prevent the electricity services to be cancelled. The Chief in charge advised that they decided to increase the deposit, and that there is nothing that I or anyone else can do about it. He suggested that I make an arrangement to pay x amount every month in order to have the deposit of R13000 paid in full. Is this how they normally work with the electricity accounts? I mean, I paid R12000 deposit some 15 years ago when I bought the property. And now al of a sudden, there is an increase in the deposit, making it R13000! I can't believe that this is happening to me...
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 11th of Jan, 2011 by   Fournier0110 0 Votes
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