Complaint Rating:

I, ve benn a customer of Capital one since 2004 and have not missed a payment in 22 months but the problem that I have with Capital one Auto Finance is that my due date is on the 1st of the month but my payment had changed for 3rd of the month and Capital One Auto finance will not change my due date and they have ran up all the fees and keep giving harrasing phone calls and the treat of reposes the car and all they have to do is change the due date. So why would Capital One Auto Finance cause all these problems when they have a customer that has paid for 22 months without missing a payment.This is a bad business pratice and I will tell every-ne not to do business with them because they are not fair!!