Complaint Rating:

I purchased $270. worth of Xmas presents on Amazon on 12/5/2008 At checkout, I was presented an offer of 90 days to pay from Bill Me Later. Being Christmas, I thought this was a good idea and accepted the offer, filling out an online form with all my pertinent info for Bill Me Later. When I did not receive a bill in 30 days, I contacted the company, who informed me that the bill had been sent out, but to an address that I had moved from 4 years prior. When asked why the bill was sent to an old address rather than the address I provided on the online form, they had no answer. They claimed I had applied for credit from them in 2004 and that was the address I used. WHAT??? Regardless, a bill had been rendered and was now late. I asked how could it be late if it was 90 days to pay. They responded they did not know, but would have a special "team" look into it. They corrected the address and said they would resend the bill. When I received the bill I saw that not only was there no 90 days given, I was charged a late fee and interest! I contacted the company again and the rep did adjust the late fee "this one time", but said they could not adjust the interest until the special "team" concluded their investigation. I was to call back a week later. When I did so, I was told that me claim was denied because Bill Me Later claimed IT NEVER HAD A PROMO ON AMAZON! I have several other credit cards, so if it were not for the 90 day promo, I would have used my Discover and at least got cash back. They said there was nothing further they would do. I contacted Amazon and they did verify the promo and did reveal that Bill Me Later and Amazon were no longer business partners as of 12/31/2008.I just wonder how many other Amazon customers were scammed by this offer and then billed interest. I paid off the bill with one payment and am closing my account. I WILL NEVER USE THIS COMPANY AGAIN, THEY ARE DISHONEST AND MISREPRESENTATIVE.