Big O Tires

Back in December '11 I had 4x wheels replaced, front pads done, front rotors changed as well as both outer tie rods. It is now March '13 and the past year I have been complaining of what a suck job they did on my vehicle. Yes, at first everything appeared normal and I thought when things are 'brand' it takes time to break them in. Well on my Pontiac, it has had the same grinding, squeaking, creaking noise when touching the brakes to stop at a light or before I am about to pull out of a lot. The noise is quite embarrassing. I mean, damn, that's why I paid money to have the damn thing fixed!

So every time I go in, I wait countless hours while the techs 'look; for issues. This holds me up dramatically as they are never busy so I do not know what is taking them so long. I only go here because it is warrantied 2 years/20k mi. So the guy at the desk name Mark and his ### associate are just ill-knowledgeable in their field. Where did you get your degree or think you got it from? I try not to tell them it is warrantied so they can point out the issue and then I can slap them in the face with the paper I paid nearly a stack for. SO I took my car to AAMCO (trust shop) and they provided an estimate and said my car wasn't right and to take it back. I also had an issue with the RF wheel bearing. I took to BIG O and compared their price with Firestone and these f***ers did the LF wheel bearing. UNBE-f***ING-LIEVABLE! Are you kidding me? Seriously? I initially took the car in because my engine was making the noise of a jet and I didn't hear it so I assumed it was fixed. However; I have no knowledge in cars and try to trust the shop who I am paying money to.

They deny any issue of my car squeaking and everyone drives in my car or out can hear it so these old guys are deaf or need a new hearing aid. HAC!

Bottome Line: ***********DO NOT SHOP AT BIG DIRTY O TIRES*****************
**************************YOU WILL GET RIPPED THE f*** OFF*******************BUYERS BEWARE!