I have been trying to get them to answer a Tec support question for over 10 days.
They have NO service in the US.
I can’t believe that you have never even answered any of my E mails.
How in the world do you say you have over 100+ million users but you do not answer any e mails for Tec Support?
Please just refund my money…
For over 40 years I have giving Seminars to/for all size Companies like, Exxon, Shell, Kroger and many others for the purpose of helping them better their relationship with their Customers.
I have never known a Company that needs help as much as your Company does.
I do mean this with all due-respect as your Company has a great Product.
But as far as your Tec. Support is you are a total failure.
I, for the life of me can’t understand why you do not have “live” phone technical support in the US.
I have tired for over 10 days to get help and all I get is that my problem has been turned over to the “Proper” department but that is where the help stops.
The two most important “Themes” of my Seminars was/is, “Getting Back To Basics and Commutation”
I charged $5, 000. For 2 hours for these Seminars and I am mot trying to sell you any thing.
So this is free.
You really need to re-vamp your program.
I would just like a refund and purchases a soft ware program for another Company who really cares about Support.
P.S. It might be of interest to you that I do talk by E mail to over 250, 000 families a day on the internet and what I recommend to them is most important to most Companies.