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I was honestly in love with U-Verse. I never had a problem with the service and I always had good customer service. I didn't have a problem until I was moving and had to return the equipment. I'm in the military and was moving to a different base. I called AT&T and told them I needed to return the equipment, they said they would send me a box for the equipment to be shipped back. I received the box and sent it from my new home. I called AT&T and let them know. That was over 1 year ago. I recently received a letter from a debt collecter stating I owed over $500 for unreturned equipment. I'm furious. I guess this is how AT&T gets you for more money. I have not paid the bill because AT&T won't handle it since its been sent to collections. The debt collector can't do anything except collect money. So my credit report it affected thanks to those sorry bastards.
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