Clover
reviews and complaints

Dear Clover

As a regular customer of your Soya Milk products we have noted that your Milk batches AFTER ... PRD 05/01/24 / BBD 05/01/25 (DFL2 21-36-28) 011446

have a perfume smell and taste once poured into tea or coffee or even used for other recipes.

Bad perfume taste batches are:

PRD 09/02/24

BBD 09/02/25

DFL4 20:09:08

022749

PRD 15/03/24

BBD 15/03/25

DFL2 21:50:46

020107

Can you please return your recipe to the original taste of batch PRD 05/01/24 / BBD 05/01/25 (DFL2 21-36-28) 011446 and those before that date

I have a complaint about Clover Valley Dairy in Athens TN so-called Customer Service number. I had bad milk from Dollar General & called the 800 number on the jug for the Athens TN milk. They've put me off twice and so far haven't offered any compensation for my bad milk. So much for a 100% Satisfaction Guarantee. They kept me on the phone over 15 minutes the first time and more than 10 minutes the 2nd time with no result except to say they'd have management call me back. That was 8 days ago. Do they have such a huge volume of complaints about their milk that it takes 8 days to accomplish a 5-minute task, like sending a coupon for a replacement gallon? I've had zero complaints about the milk 99% of the time but one simple request for a coupon was too much for them to handle.

I’ve been buying clover butter a number of years,but the last 3 possibly 4 1kg tubs I’ve bough have had mould growing on them after a. couple of days starting on the lid then on grease proof paper then onto the spread itself,I’ve stored it in fridge but thought maybe that’s the cause so tried keeping it in cool pantry cupboard the this wasn’t any different unfortunately my wife binned it before I was able to take any pictures we like clover so don’t really want to change so any advice would be appreciated thank you

P Watson

I bought a large tub of clover light A couple of weeks ago from the Asda store in UK Liverpool. On opening it. It had a dot of mould which I scraped away. I’ve Just opened the tub now, and the whole tub was mouldy. This is unacceptable considering the price of it. I bought it from Aintree Asda Liverpool. Not sure of the date but it was in September.

I purchased a few of the 1l numel milks on the 24th Sep. I unpack them only to discover they all expired on the 17th Sep.

I'm very unsatisfied with the product. Either it was sold from the supplier like that or the shops leave expired products on their shelves.

I usually buy numel because of the great taste and to get the products off and lumpy and inedible is truly a let down.

Good day

I am writing to you today as a very disappointed customer... Yesterday I've purchased one of the clove brand of cheese,which we could say the very premium one.

And opened it to find out that it had mould around it.

The chesse is not even expired and was in such state

I've paid alot for this product to be getting so poor quality on a brand that we could trust

I have included all the pictures below, I know clover dose there own merchandise in big stores

So this could be because of poor handling and the cold chain wasn't kept. This is not safe especially if there's kids eating clover products

I would like to get feedback from you guys on what's going on with the quality of you'll products, cause this is unacceptable.

Regards

Show quoted text

The agent assigned to me was lacking communication. Different occasions I tried reaching out with questions and concerns, we even scheduled a meeting a week in advanced along with accountant and couldn’t even bother to say she wasn’t going to make it or to reschedule. Our system was faulty at times and said not to bother her until we tried to fix it ourselves? We don’t know the system, that’s why she is the agent. When it’s a business, it’s hard to run without payment working, it’s frustrating and wouldn’t like another small business going through it.

To whom it may concern:

I purchased a clover SuperM from Spar Chatsworth on 09-06-2023, this was then given to my child and only to see when he drank it and spat everything out, i looked at him as he said mummy the milk shake is off. 

The SuperM was not only off but green in colour. My child could have been in hospital from poison due to clovers' negligence. All that Spar could tell me was that I need to speak to clover and they will remove their milk shakes off the shelf.

Clover needs to compensate me for travelling from my area just to get back to chatsworth and give them the product. I need an answer to what happened or I am posting this on all of my social media platforms including hello peter.

Kind Regards 

Sholancia Padayachee 

I purchased milk from fresh stop garage went home made tea, I opened the milk and it was spoiled. The expiration date was 23/05/23. We pay so much for this only to get spoiled milk this is unacceptable, I am a single mom and my kid loves milo. Imagine how disappointed he was. Unfortunately I cannot buy another due to income as we live by the day. Please can you guys look into this and get back to me I would really appreciate it

The butter spread has now changed its form and is no longer suitable for the South African application.
Butter must be creamy but with a firmer texture. The new so-called improved butter spread melts on the opening of the lid of the butter. Within a minute, it's like a thin paste instead of butter.
The idea of a butter spread, at a cost of R99.99 in the Eastern Cape, is to spread easily but with the consistency of butter.
The current product unfortunately have no real butter texture... It's a glorified spread at a high cost that is no longer enjoyable.

Hi. I am so disappointed. I purchased 6 2 litres at Checkers Chatsworth. The taste is like water totally not what tropika is and the sweetner so strong. Please sort the quality of your product. From a kid my family And I buy clover juices. The quality and taste so poor. Its just not in Checkers really you need to check reveipe of the product.

[protected]@yahoo.com

We purchased a litre of clover milk like we always do every morning - this goes to feeding the kids that requent our business premises on their way to school. The milk was sour this morning ! the kids did not have cereal again because of clover! when I say again, I mean just that! Its not the first time! I am comlaining as its happening to often now!

Our family has been ordering Clover cheese via the Checkers 60 sixty delivery service since 2020.

Lately we receive sour smelling/ tasting cheese, especially since the change of Clover to Clover Elite.

It is my perception that the 'Elite' version might need to be kept at lower temperatures than the previous version to prevent it from getting spoiled easily.

We received the last delivery on 10 October, executed by the Menlyn Checkers branch.

Butter ghee was thick and stuck to bucket upon opening. When put into pan to fry it had thick foam which preventing even checking the contents were actually cooked. 2nd bucket was tried and both did the exact same. Very disappointed since I compared it someone else that purchased the exact same brand with no issues. This was actually being prepared for a prayer offering. Total cost of R500 spent and extremely disappointed with product.

We were working in Ladysmith yesterday, (Sunday 11th of September 2022) and I bought a Super M chocolate milkshake the morning at a Fresh Stop Garage in Ladysmith while on my way to the place we had to do work.

As usual, I shook the bottle and opened the red cap.

I then proceeded to use my teeth to open the silver seal of the bottle as I usually do, only to find a disgustingly horrid smell.

It was slimy green on the inside of the bottle.

I then threw it on the ground and puked because of the thought of it touching my mouth.

I have never experienced such a thing in my life and I am deeply dissatisfied with the quality of the product

Please send me a video or instructions on how to pour the first few times from a full long life 1l milk box without a mess.

When full to almost full you cannot pour milk into your coffee without a spill,as soon as the air in the box is gone from the milk going out it sucks air and spil.

The previous 1l box did not have this issue.

Not really a complaint but can help to improve your product.

on 13 July 2022 I bought Bliss Double Cream Hot Cross Bun flavoured yoghurt via PnP ASAP Online shopping. When this product first came out we loved it but this time when the 2 x 1 litre tubs arrived, the lids were domed and one had been leaking to the extent that when opened, the yoghurt was at least 2,5cm from the top. In addition, the yoghurt was obviously fermenting and the flavour was very "sharp" and as a result we could not eat it as it was unpleasantly sour. This has been very disappointing with current food prices as high as they are and being pensioners, every cent counts.

The printing on the lid reads:

SB:23 AUG 22 BT12 18/6/22

UB: 26 AUG 22 F9 23:01:14

Good evening.

Iam complaining about expired yogurts on the shelf at Shoprite lotus gardens. Most people bought this items today but I normally check expiry dates so I realized that clover yogurts expired on the 16/07/2022 and this items today on the 18/07/2022 they are still on the shelves and parents bought this items for their kids since schools are reopening tomorrow. I grew up knowing clover to be the best in their field of operations but now iam disappointed.

I am extremely, dissapointed, disgusted and dissatisfied with the Super M Chocolate Milkshake.

I've purchased it today from a Pick 'n Pay store and as I opened the pack of 6. I decided to open 1 milkshake and drink but it had a bad smell to it and was slimy green.

I am dissapointed with this.

I'd appreciate if I get a response back.

Thanks.

Ms.Moonsamy.

Good day. My complaint is regarding the clover full cream fresh milk which I purchased on the 06 of june 2022. So today which I got back from work today to make white sauce for my pasta. I see that the milk is off. And the best before day is 10 june 2022. So I just spoilt my supper and I have I to go make something else. Which is a real inconvenience for me as I do have a family to feed and I have a 3 year old baby. I have pay money for milk that is not even last.