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Chase Auto Finance
P.O. Box 901076
Fort Worth, TX 76101-2076
United States
Customer Care
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co., a leading global financial services firm with numerous operations worldwide. Customer Center: https://www.chase.com/resources/customer-service
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Chase Complaints & Reviews

Chase - Maine, detroit - ATM stole money

Posted: 2015-10-07 by    ThisisMETrai
Complaint Rating:  0 % with 0 votes
On October 1st 2015 I went to Chase bank at 3300 e Jefferson Detroit, mi. I used the Chase ATM (MI0721). I deposited $2400 into the ATM and an error appeared on the screen. A receipt was printed out stating "The ATM has experienced a problem. To confirm that your deposit was completed properly...

Chase - Wisconsin, Green Bay - there were way to many unoauthorized pqyment

Posted: 2015-10-05 by    scott2015
Complaint Rating:  0 % with 0 votes
there were way to many unoauthorized pqyment taken out of my account they took my rent$...

Chase Bank - Florida, Tamarac - My missing ATM deposit

Posted: 2015-09-25 by    Teejuana
Complaint Rating:  0 % with 0 votes
Hello to whom it may concern,

My name is Teejuana Young-Dunn I am contacting you because on 8/22/15 9:48am I made a cash deposit of $430 in the drive thru ATM (terminal #FL0205) at 6399 West Commercial Blvd Tamarac, FL 33319 and in the middle of my transaction the ATM shutdown....

Chase Bank - Unauthorized magazine renewal subscriptions

Posted: 2015-09-14 by    Reviewer23235
Complaint Rating:  0 % with 0 votes
I just found out I was billed and through my bank's automatic payment, had paid without my consent, magazine renewal subscriptions for 4 magazine titles from this fraudulent company. The billing was labelled TME*855-225-6459 BETTR $19.50 and so on. I tried calling the company but only was...

Chase Auto Finance - Minnesota, Hackensack - Not Worth It

Posted: 2015-09-11 by    Reviewer94955
Complaint Rating:  0 % with 0 votes
I had a car financed with Chase and I fell behind. I always stayed in contact with them to let them know what was going on and when I would make a payment.
My son's 1st day of school, the car was gone. I didnt get a letter before they took the car nor a phone call. Two weeks later I...

Chase Bank - New York, Pleasantville - Inaccurate Fees and Refusal to Refund!

Posted: 2015-08-15 by    Reviewer43380
Complaint Rating:  0 % with 0 votes
I enrolled in university in 2010, and provided that information to Chase Bank so my account would be registered as a "College Account" and they would continue to wave fees. Five years later, with graduation still a few months away, I went in to close my account. (I went to school out of the...

Chase - Manager

Posted: 2015-08-07 by    yourfilled
Complaint Rating:  0 % with 1 votes
The worst Bank in Skokie.
They are so PC they do not believe in Free Speech
I will pay $25.00 if you promise you will leave and can prove it.

Chase Mortgage - Arizona, Phoenix - Customer Service

Posted: 2015-07-26 by    Bill PERATT
Complaint Rating:  0 % with 0 votes
Unfortunately, my mortgage was sole to Chase Bank!
They have the worst customer service I have ever dealt with as a consumer. Calling the 800 number listed is a joke, when you dial "0" to reach a human (although not an option) you're told its not possible at this time. After multipule...

Chase - Texas, Humble - On file with OCC re: closing my account with no notice

Posted: 2015-06-25 by    Itsybitsy1
Complaint Rating:  0 % with 0 votes
Chase first closed my husbands jpmorgan securities accounts, then his checking and savings and sent him a notice they were closing my account which he is not owner of nor is he tied to it. It was my auto debit account my home equity loan was tied to so i would get a lower interest rate!!! No...

Chase Bank - California, riverside - Closure of account

Posted: 2015-06-12 by    Angry Client in Riverside
Complaint Rating:  100 % with 1 votes
After four years Chase Bank suddenly closed my account freezing my money and not telling me why. Went into the branch talked with the Branch Manager and someone at Chase main office I they refuse to tell me why. The representative on the phone kept repeating the same line: Sorry however the...

Chase Mortgage - Louisiana, Bossier City - Feeling Screwed

Posted: 2015-06-06 by    gtmartin
Complaint Rating:  0 % with 0 votes
When I was going through the paper work to get ready to buy our house I was dealing with Fairway Independent Mortgage. They in turn sold it off to Chase about 6 months after closing. At that time I received notification from Chase of an escrow shortage. They wanted all of the money up front...

Chase Bank - They are robbing me and my kids bank with no compassion for customers

Posted: 2015-03-21 by    ashj567
Complaint Rating:  100 % with 1 votes
I recently had a miscarriage and could not leave my house, I was bleeding pretty heavy and was feeling rather depressed. Chase bank decided to take out over 10 overdraft fees on my account $34 each. They will not return any of my money back to me and my account remains in the negative. I am...

Chase Bank - failure to help lower our motgage rate of 7.9 percent for 10 years

Posted: 2015-02-22 by    chris atkinson
Complaint Rating:  0 % with 0 votes
We have had our mortgage with chase for 10 years at 7.9 % . 8 years ago my husband had a horrible accident . We tried to get chase to modify our mortgage because we fell behind they would not work with us and told me it was more profitable for them to take my home but we were never going to...

Chase Mortgage Bank - Virginia, Oak Hill - Misappropriation of Funds

Posted: 2014-12-14 by    JLHH
Complaint Rating:  0 % with 0 votes
Is anyone interested in filing a class action suit against Chase Mortgage? Here is what happened to us. In 2009, Chase Mortgage misapplied one of our payments. Every two weeks Avalon Corporation debits our account for our mortgage payment. Since the beginning of our loan, our account has been...

Chase Bank - Automatic stop payment did not work

Posted: 2014-10-28 by    andrea llerena
Complaint Rating:  0 % with 0 votes
I told chase bank to stop an automatic payment for me, they charged me $30. 00 for it, and they took it out of my account the next day i did it, the stop charge was going to be for a company that wanted me to pay $99. 00 for something that i did not agree, long story short i called the bank...

Chase - Treated unfairly

Posted: 2014-10-07 by    Chasesucks15
Complaint Rating:  0 % with 0 votes
Chase is one of the worst companies you can work for. Employees are treated unfairly, disrespected on a regular basis and management especially the District manager Diana does not do a thing to help her district, Employees are afraid to speak up due to risk of termination. Again this is not...

JP Morgan Chase Bank - Overdraft practices

Posted: 2014-09-16 by    hellotbell
Complaint Rating:  0 % with 0 votes
I am on SSDI and have funds directly deposited as required. I used Chase as for I also have a son who I am rep payee and need to be able to transfer funds in another state. Anyway, the last two weeks I have left funds in bank to cover pending charges, I have had some fraud on my cc so I have...

Chase Bank - Money, cashiers check

Posted: 2014-07-14 by    humblnshy77
Complaint Rating:  0 % with 0 votes
Jennifer sorocco owes me money for helping her. Every attempt that
She has done has failed because i have to send money before i can get the cashiers check. She has a cashiers check for $75, 000 dollars.
Her bank needs $1, 500 in advance before the check can be sent to me.

Chase Credit Card - Change in card and account

Posted: 2014-07-13 by    Friendoftag
Complaint Rating:  0 % with 0 votes
I got a letter saying that Chase is changing my MasterCard to a Visa. They never got my permission to do this. When I called, Pam G. told me it was already done and there was nothing I could do about it. When I was transferred to Johnny E., he said that it had not happened. When I spoke to Stefan...

Chase - Utah, Orem - Checking / saving

Posted: 2014-07-10 by    Emma Dae Atkinson
Complaint Rating:  0 % with 0 votes
Received a check as a graduation gift and tried to deposit it on June 1st. I was told that it would be a week until my funds were ready, waited two weeks and saw none of my money so I visited the branch. Apparently they were unable to contact the maker of the check because they had been trying...

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