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Chase Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

+1 877 242 7372(Support US Only) 21 4
+1 713 262 3300(Support) 3 0
+1 800 242 7383(TTY/TDD Machines) 1 0
+1 877 469 0110(Domestic Chase Military Services) 1 0
+1 800 582 0542(TTY/TDD Machines) 1 0
+1 318 340 3308(Overseas:) 1 0
+1 212 270 6000 5 0
+1 212 332 4070 1 0
+1 212 483 2323 0 0
+1 212 522 9012 0 0
+1 212 552 2222 0 0
+1 212 648 2119 0 0
+1 212 648 9664 0 0
+1 212 895 6960 0 0
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Chase Complaints & Reviews

Chase Bank / Check Mobile Deposit

Karine Parry on Aug 10, 2016
Chase Bank is the bank I have been with the longest. Recently, I set up check mobile deposit so that I could submit checks via the mobile phone check deposit option. It was working great! Then, the bank blocked the feature without my permission. I have since then contacted them variou...

Chase.com / New website August 2016

Virginia Stephens on Aug 7, 2016
The new Chase.com website is a big loser! It's slow to load and hard to navigate, but my biggest concern is that with my Windows 8.1 software and new-ish computer, I had to click the "Pay this Bill" box several times before being directed to the confirmation page to follow. The problem, a...

JPMorgan Chase - Georgia, Atlanta / Checking/Savings Account

mcmath512 on Aug 2, 2016
My accounts have been shut down for an unknown reason. I cannot find out why unless I go to bank with 2 forms of identification or receive a code on a cell phone. Going to the bank is not convenient since they close at 5:00 p.m. and my cell phone is dead right now, not taking a charge...

Chase Bank - Texas, Houston / Unreturned funds!!!!

ctheinfamous on Jun 30, 2016
I opened an account with Chase last year. Loved all the features, used my account accordingly, minimal times I over spent or charged an NSF. My boyfriend and I deposit US POSTAL MONEY ORDERS on a regular basis. They are donations for our fund, etc. On Friday, June 10th, I deposited 3, 265...

Chase Mortgage - Ohio, Columbus / Total Runaround

AngryChaseMortgagee on Jun 21, 2016
I sent a check to Chase Mortgage Claims Department on April 13, 2016 from State Farm Insurance Company with a letter that stated: I have attached the check from State Farm Insurance to repair the damage and replace the deck which fell from the house. Please endorse and return to me at the...

Chase - North Carolina, Charlotte / Misrepresenting payoff of account

Michael Breinig on Jun 12, 2016
This is the worst customer service that i have ever received!!! i am an upset consumer!!! 2 months ago i go online and "payoff" the account by what is showing to be my remaining balance, i then get another bill for another $11.38?! against my better judgement, i pay the amount and now...

Chase - Georgia, Lithonia / Credit balance

Live Love Laugh on Jun 11, 2016
My account was being hold because chase think someone have been using my credit card so they haven't let me use it or Even send me a bill. I just got a bill 2 days ago and when I go online they start to charge me an late fee of $25 when they didn't even send me a bil. Also my owed balance...

Chase - Florida, Homestead / Dispute Department

FredericGD on Jun 7, 2016
I am writing you this letter in order to express my profound disappointment followed closely by a high level of frustration and dissatisfaction with the way my case was dealt with by the claim department. Last week I decided to call the claim department to ask about a possible claim...

Chase Bank / Customer service with bank tellers

scaredycat1984 on May 20, 2016
I went into the location in venice, CA. 1415 Lincoln blvd. With my employer, a small, buisness owner, and we attempted to cash a check that he wrote to me with his chase buisness account. The teller Nancy castro didnt smile- didnt even greet, and then after providing 3 forms of ID she...

Chase Bank / Mortgage

FChase! on May 20, 2016
After losing my husband in early 2014, being placed on medical leave from work, and then losing my job when I asked to return, I had to apply for social security disability. I immediately contacted Chase because I knew I wouldn't be able to make the mortgage payments. I was offered a few...

JPMorgan Chase - Arizona, Phoenix / Employment opportunity

kelliecampopiano88 on May 5, 2016
I was offered employment with Chase even after I stated specifically in my application, on my resume and in the interview that I had, that I had worked there before. After going through the full process of interview, drug testing, onboarding forms, etc, I was called on 5/5/2016, to be told...

Chase - North Carolina, Burlington / Unethical Deceipt Theft of Identity Private Information

Beck Arlington-Downey on Apr 27, 2016
They represented themselves as Chase and they knew my card numbers and claim they know my checking account number and will deduct money from my checking account. After I hung up on "Martha" she called me back and left a message saying the funds would be withdrawn from my checking account...

Chase Bank / Violation of rights/Misbehaviour

Shahryar Cohanzad on Apr 23, 2016
Wednesday, April 20, 2016 JPMORGAN CHASE BANK, To whom it may concern, Reference is made to your important letter: Additional safeguard being added Account No.000003030339971/December 07/2015 This is Shahryar Cohanzad ;I am an Urologic Surgeon who has long held a world-class reputation...

Chase - Connecticut, Portland / Commercials on Television

I intensely hate your new TV commercial i which you show a man dressed in a dress. I feel you are promoting a homosexual trans-gender agenda. As a Christian, I can no longer do business with you. The effeminate man shall have no place in the kingdom of Heaven. The Bible says. I pray you...

Chase Bank - Georgia, Snellville / Poor Customer Service at the Snellville GA branch

Jascinth Mason on Mar 19, 2016
Saturday March 19th, I went to the Snellville GA Chase branch. This is where I originally opened my account . The customer service level had dropped tremendously since I've been going to that branch. They are short staffed and instead of having people sign in or use a number system for...

Chase - Delaware, Wilmington / Would NOT close my account after I requested them to do so

Reviewer40903 on Mar 7, 2016
A Chase credit card phone representative asked me all these ridiculous security questions that I didn’t create. They asked me questions that they seemed to have may gotten through an internet people search. Because I sure didn’t supply them with any of this strange info that they asked me...

Chase Bank / Chase closed my account and making me wait 2 wks to get my money

Reviewer41641 on Mar 4, 2016
I had a Chase checking account for over 10 years and I have had direct deposit set up on this account the entire time from the same company. Chase decides to close my account 1 day before my direct deposit went in. Then they tell me that because my account is closed I have to wait 3...

Chase Bank - New York, New York / Closed my account without notification

Reviewer23339 on Feb 12, 2016
I literally opened a Chase Checking account yesterday (02/11/2016) where I immediately deposited over $500.00 and paid an outstanding balance of $100 and proceeded about my day. I then wake up this morning to find out that my account is closed and won't be receiving any of my funds within...

Chase Bank - Illinois, Chicago / Account closed without notice

Syed Ahmed786 on Jan 25, 2016
Hello, I had opened a Chase College checking account on 12/30/2015 with account number-791910750 and an application for Chase Slate Credit Card. I received a letter in my mail box a few days back stating my account has been closed. I called the customer care the same day and after keeping me...

Chase / I am unable to use this ATM card when I travel in Asia despite my notifying them if my travels and all their assurances.

Reviewer10089 on Jan 22, 2016
My problems began last year when I traveled to China and was denied cast at ATM machines. Chase in an email said they suspected fraud so they canceled my card and sent a new one TO MY HOME. Now, they were notified in numerous ways I would be in China and Laos for 90 days but they sent a...

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