Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Chase Logo

Chase Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

+1 877 242 7372(Support US Only) 13 1
+1 713 262 3300(Support) 1 0
+1 800 242 7383(TTY/TDD Machines) 0 0
+1 877 469 0110(Domestic Chase Military Services) 0 0
+1 800 582 0542(TTY/TDD Machines) 0 0
+1 318 340 3308(Overseas:) 0 0
+1 212 270 6000 2 0
+1 212 332 4070 1 0
+1 212 483 2323 0 0
+1 212 522 9012 0 0
+1 212 552 2222 0 0
+1 212 648 2119 0 0
+1 212 648 9664 0 0
+1 212 895 6960 0 0
Go to Chase:    Twitter  Facebook      

Chase Complaints & Reviews

Chase Bank / Customer service with bank tellers

scaredycat1984 on 2016-05-20
I went into the location in venice, CA. 1415 Lincoln blvd. With my employer, a small, buisness owner, and we attempted to cash a check that he wrote to me with his chase buisness account. The teller Nancy castro didnt smile- didnt even greet, and then after providing 3 forms of ID she...

Chase Bank / Mortgage

FChase! on 2016-05-20
After losing my husband in early 2014, being placed on medical leave from work, and then losing my job when I asked to return, I had to apply for social security disability. I immediately contacted Chase because I knew I wouldn't be able to make the mortgage payments. I was offered a few...

JPMorgan Chase - Arizona, Phoenix / Employment opportunity

kelliecampopiano88 on 2016-05-05
I was offered employment with Chase even after I stated specifically in my application, on my resume and in the interview that I had, that I had worked there before. After going through the full process of interview, drug testing, onboarding forms, etc, I was called on 5/5/2016, to be told...

Chase - North Carolina, Burlington / Unethical Deceipt Theft of Identity Private Information

Beck Arlington-Downey on 2016-04-27
They represented themselves as Chase and they knew my card numbers and claim they know my checking account number and will deduct money from my checking account. After I hung up on "Martha" she called me back and left a message saying the funds would be withdrawn from my checking account...

Chase Bank / Violation of rights/Misbehaviour

Shahryar Cohanzad on 2016-04-23
Wednesday, April 20, 2016 JPMORGAN CHASE BANK, To whom it may concern, Reference is made to your important letter: Additional safeguard being added Account No.000003030339971/December 07/2015 This is Shahryar Cohanzad ;I am an Urologic Surgeon who has long held a world-class reputation...

Chase - Connecticut, Portland / Commercials on Television

I intensely hate your new TV commercial i which you show a man dressed in a dress. I feel you are promoting a homosexual trans-gender agenda. As a Christian, I can no longer do business with you. The effeminate man shall have no place in the kingdom of Heaven. The Bible says. I pray you...

Chase Bank - Georgia, Snellville / Poor Customer Service at the Snellville GA branch

Jascinth Mason on 2016-03-19
Saturday March 19th, I went to the Snellville GA Chase branch. This is where I originally opened my account . The customer service level had dropped tremendously since I've been going to that branch. They are short staffed and instead of having people sign in or use a number system for...

Chase - Delaware, Wilmington / Would NOT close my account after I requested them to do so

Reviewer40903 on 2016-03-07
A Chase credit card phone representative asked me all these ridiculous security questions that I didn’t create. They asked me questions that they seemed to have may gotten through an internet people search. Because I sure didn’t supply them with any of this strange info that they asked me...

Chase Bank / Chase closed my account and making me wait 2 wks to get my money

Reviewer41641 on 2016-03-04
I had a Chase checking account for over 10 years and I have had direct deposit set up on this account the entire time from the same company. Chase decides to close my account 1 day before my direct deposit went in. Then they tell me that because my account is closed I have to wait 3...

Chase Bank - New York, New York / Closed my account without notification

Reviewer23339 on 2016-02-12
I literally opened a Chase Checking account yesterday (02/11/2016) where I immediately deposited over $500.00 and paid an outstanding balance of $100 and proceeded about my day. I then wake up this morning to find out that my account is closed and won't be receiving any of my funds within...

Chase Bank - Illinois, Chicago / Account closed without notice

Syed Ahmed786 on 2016-01-25
Hello, I had opened a Chase College checking account on 12/30/2015 with account number-791910750 and an application for Chase Slate Credit Card. I received a letter in my mail box a few days back stating my account has been closed. I called the customer care the same day and after keeping me...

Chase / I am unable to use this ATM card when I travel in Asia despite my notifying them if my travels and all their assurances.

Reviewer10089 on 2016-01-22
My problems began last year when I traveled to China and was denied cast at ATM machines. Chase in an email said they suspected fraud so they canceled my card and sent a new one TO MY HOME. Now, they were notified in numerous ways I would be in China and Laos for 90 days but they sent a...

Chase Bank - California, South El Monte / free student checking account

Reviewer38786 on 2016-01-15
I am a full time student taking 27 units at Cal State Los Angeles and am currently unemployed. I wanted to open a free student account so I can put my financial aid money in a checking account. However, I was unable to get a free student account due to my age, which is 25 . I don't...

Chase Bank - California, Chula Vista / Poor Customer Service

Reviewer46463 on 2016-01-15
RE: "Bernie" who claims to be the Branch Manager for your location in Albertsons 720 3rd Avenue in Chula Vista CA 91910. "Bernie" has no business dealing with the public. His unprofessional attitude and lack of company procedures makes the company as a whole appear ignorant. When asked a...

Chase - New York, Kings Park / Business Banking

AngryChase on 2015-12-08
For the past 10 years I have had a business account with Chase Bank. On October 21st, 2015 I reporter my ATM card lost. After 2 weeks I went into my branch to try to get a replacement card. I was told I could not do so because they had no record of me being a business(despite 10 years of...

Chase Bank - Tennessee, Memphis / Wire Transfer confirmation regarding my bank's name

Reviewer46726 on 2015-12-04
I received a phone call from Spencer who claimed to be a representative at the Chase Bank from a phone number dialed from 239-400-2950 today, December 4th, 2015 at 3:04 p.m. and 3:06 p.m. This person asked me to confirm of my bank's name so they can make the wire transfer on Monday...

Chase Bank - Washington, Pasco / Our account at Chase and insurance on property

Reviewer22727 on 2015-11-30
We have NO account at Chase Bank!!! They keep calling for Brian Carlson, and we key in this is the wrong number 5 separate times on 2 different lines, and the line still keeps ringing. Key it this is not the number for Brian Carlson...but we cannot get to a person. Over and over. There...

Chase Bank - New York, Rockville Centre / Long lines at branch

Reviewer99833 on 2015-11-12
It seems that Chase is cutting back on personnel in their branches, every time I go to the Rockville Centre branch there are extremely long lines. The branch manager informed me that Chase is cutting back because due to research most people use atms. However, you can't get rolled change...

Chase / Debit card

Reviewer99924 on 2015-11-05
just want to thank chase for RUINING my day. they deactivated my debit card without even telling me. i tried buying a dress from the H&M Balmain collection that released this morning and wasnt able to make the purchase bc my card got declined and now everything is sold out and selling for...

Chase - Maine, detroit / ATM stole money

ThisisMETrai on 2015-10-07
On October 1st 2015 I went to Chase bank at 3300 e Jefferson Detroit, mi. I used the Chase ATM (MI0721). I deposited $2400 into the ATM and an error appeared on the screen. A receipt was printed out stating "The ATM has experienced a problem. To confirm that your deposit was completed...

Contact Us


Online College Degree Scams
Online College Degree Scams
more videos More Videos

Reply to