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Chase

Chase Auto Finance
P.O. Box 901076
Fort Worth, TX 76101-2076
United States
Customer Care
Phone:1-800-336-6675
Fax:1-800-255-9502
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co., a leading global financial services firm with numerous operations worldwide. Customer Center: https://www.chase.com/resources/customer-service
 
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Chase Complaints & Reviews

Chase - Texas, Humble - On file with OCC re: closing my account with no notice

Posted: 2015-06-25 by    Itsybitsy1
Complaint Rating:  0 % with 0 votes
Chase first closed my husbands jpmorgan securities accounts, then his checking and savings and sent him a notice they were closing my account which he is not owner of nor is he tied to it. It was my auto debit account my home equity loan was tied to so i would get a lower interest rate!!! No...
Complaint comments Comments Complaint country United States, Texas, Humble Complaint category Banks

Chase Bank - California, riverside - Closure of account

Posted: 2015-06-12 by    Angry Client in Riverside
Complaint Rating:  100 % with 1 votes
After four years Chase Bank suddenly closed my account freezing my money and not telling me why. Went into the branch talked with the Branch Manager and someone at Chase main office I they refuse to tell me why. The representative on the phone kept repeating the same line: Sorry however the...
Complaint comments Comments Complaint country United States, California, riverside Complaint category Banks

Chase Mortgage - Louisiana, Bossier City - Feeling Screwed

Posted: 2015-06-06 by    gtmartin
Complaint Rating:  0 % with 0 votes
When I was going through the paper work to get ready to buy our house I was dealing with Fairway Independent Mortgage. They in turn sold it off to Chase about 6 months after closing. At that time I received notification from Chase of an escrow shortage. They wanted all of the money up front...
Complaint comments Comments Complaint country United States, Louisiana, Bossier City Complaint category Banks

Chase Bank - They are robbing me and my kids bank with no compassion for customers

Posted: 2015-03-21 by    ashj567
Complaint Rating:  100 % with 1 votes
I recently had a miscarriage and could not leave my house, I was bleeding pretty heavy and was feeling rather depressed. Chase bank decided to take out over 10 overdraft fees on my account $34 each. They will not return any of my money back to me and my account remains in the negative. I am...
Complaint comments Comments Complaint country United States Complaint category Banks

Chase Bank - failure to help lower our motgage rate of 7.9 percent for 10 years

Posted: 2015-02-22 by    chris atkinson
Complaint Rating:  0 % with 0 votes
We have had our mortgage with chase for 10 years at 7.9 % . 8 years ago my husband had a horrible accident . We tried to get chase to modify our mortgage because we fell behind they would not work with us and told me it was more profitable for them to take my home but we were never going to...
Complaint comments Comments Complaint country United States Complaint category Real Estate

Chase Mortgage Bank - Virginia, Oak Hill - Misappropriation of Funds

Posted: 2014-12-14 by    JLHH
Complaint Rating:  0 % with 0 votes
Is anyone interested in filing a class action suit against Chase Mortgage? Here is what happened to us. In 2009, Chase Mortgage misapplied one of our payments. Every two weeks Avalon Corporation debits our account for our mortgage payment. Since the beginning of our loan, our account has been...
Complaint comments Comments Complaint country United States, Virginia, Oak Hill Complaint category Banks

Chase Bank - Automatic stop payment did not work

Posted: 2014-10-28 by    andrea llerena
Complaint Rating:  0 % with 0 votes
I told chase bank to stop an automatic payment for me, they charged me $30. 00 for it, and they took it out of my account the next day i did it, the stop charge was going to be for a company that wanted me to pay $99. 00 for something that i did not agree, long story short i called the bank...
Complaint comments Comments Complaint country United States Complaint category Banks

Chase - Treated unfairly

Posted: 2014-10-07 by    Chasesucks15
Complaint Rating:  0 % with 0 votes
Chase is one of the worst companies you can work for. Employees are treated unfairly, disrespected on a regular basis and management especially the District manager Diana does not do a thing to help her district, Employees are afraid to speak up due to risk of termination. Again this is not...
Complaint comments Comments Complaint country United States Complaint category Banks

JP Morgan Chase Bank - Overdraft practices

Posted: 2014-09-16 by    hellotbell
Complaint Rating:  0 % with 0 votes
I am on SSDI and have funds directly deposited as required. I used Chase as for I also have a son who I am rep payee and need to be able to transfer funds in another state. Anyway, the last two weeks I have left funds in bank to cover pending charges, I have had some fraud on my cc so I have...
Complaint comments Comments Complaint country United States Complaint category Banks

Chase Bank - Money, cashiers check

Posted: 2014-07-14 by    humblnshy77
Complaint Rating:  0 % with 0 votes
Jennifer sorocco owes me money for helping her. Every attempt that
She has done has failed because i have to send money before i can get the cashiers check. She has a cashiers check for $75, 000 dollars.
Her bank needs $1, 500 in advance before the check can be sent to me.
Complaint comments Comments Complaint country United States Complaint category Banks

Chase Credit Card - Change in card and account

Posted: 2014-07-13 by    Friendoftag
Complaint Rating:  0 % with 0 votes
I got a letter saying that Chase is changing my MasterCard to a Visa. They never got my permission to do this. When I called, Pam G. told me it was already done and there was nothing I could do about it. When I was transferred to Johnny E., he said that it had not happened. When I spoke to Stefan...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Chase - Utah, Orem - Checking / saving

Posted: 2014-07-10 by    Emma Dae Atkinson
Complaint Rating:  0 % with 0 votes
Received a check as a graduation gift and tried to deposit it on June 1st. I was told that it would be a week until my funds were ready, waited two weeks and saw none of my money so I visited the branch. Apparently they were unable to contact the maker of the check because they had been trying...
Complaint comments Comments Complaint country United States, Utah, Orem Complaint category Banks

Chase - Checking / saving

Posted: 2014-07-10 by    Emma Dae Atkinson
Complaint Rating:  0 % with 0 votes
Received a check as a graduation gift and tried to deposit it on June 1st. I was told that it would be a week until my funds were ready, waited two weeks and saw none of my money so I visited the branch. Apparently they were unable to contact the maker of the check because they had been trying...
Complaint comments Comments Complaint country United States Complaint category Banks

Chase Bank - Never received funds

Posted: 2014-05-07 by    only4starr
Complaint Rating:  0 % with 0 votes
Chase decided to close my account because they claimed I used my account as a account. However they are refusing to send me the funds that were in my account. I have been dealing with this since March of this year (2014). Now it's May. I have no choice but to get a lawyer in order for them...
Complaint comments Comments Complaint country United States Complaint category Banks

Chase Bank - Escrow shortage funds

Posted: 2014-05-01 by    Martin2157
Complaint Rating:  0 % with 0 votes
I had my morgage refinanced with chase bank. Lately they have been charging me escrow shortage fees with some bogas math formula. My loan is fixed for five years yet they keep adding additional charges on the so called escrow shortage. I told them E I can't pay it anymore but their gouging...
Complaint comments Comments Complaint country United States Complaint category Banks

Chase Bank - Don't Want To Review POA

Posted: 2014-03-06 by    magicguy333
Complaint Rating:  0 % with 0 votes
On Saturday March 1 of 2014 I went to my Chase local branch to open an account jointed with my mom in which I have power of attorney for. After speaking with Luigi Vergani, the banker that took care of me, he told me he had to fax the power of attorney to their legal department. After he did...
Complaint comments Comments Complaint country United States Complaint category Banks

Chase Bank - Manipulating Bank Account Transactions

Posted: 2014-02-04 by    Trials27
Complaint Rating:  100 % with 1 votes
Chase Bank continues to manipulate transactions to warrant overdraft fees. Based on the complaints that I read this has been going on for some time. Please if someone has any legal action that is currently taking place please contact me via message through this board or email trials27@yahoo.com...
Complaint comments Comments Complaint country United States Complaint category Banks

Chase Auto Finance - Auto Loan

Posted: 2014-01-29 by    Karey Harris
Complaint Rating:  100 % with 3 votes
I am reaching out to you on behalf of my sister Lori M. Shelby. Lori was deployed in Korea and suffered a stroke 5/9/12 and as a result of her physical limitations and her impaired speech she was medically discharged 5/10/13. My parents and I have medical Power of Attorney for Lori. While Lori...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Chase Bank - Paucity of Customer Service

Posted: 2014-01-08 by    CountryGirlfromSpokane
Complaint Rating:  0 % with 0 votes
Long time Chase banking customer (started with WAMU) relocating from Texas to California. We have real estate documents to sign which require notarization. The Chase office within walking distance of our corporate transitional housing is at 3500 Alameda de Las Pulgas, Menlo Park, CA. I walked...
Complaint comments Comments Complaint country United States Complaint category Banks

Chase Mortgage - Inflated Loan Balance

Posted: 2013-11-28 by    jednj
Complaint Rating:  0 % with 0 votes
CHASE solicited me August 2013 for NO COST Refinance. Everything was rush, rush, rush and I was uncomfortable (and smelled a rat) but if it worked out it would have been a good deal. Ultimately, in complete contradiction to my requests and instructions, they planned to replenish my escrow by...
Complaint comments Comments Complaint country United States Complaint category Banks

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