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Chase Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

Phone:
+1 877 242 7372(Support US Only) 12 1
+1 713 262 3300(Support) 1 0
+1 800 242 7383(TTY/TDD Machines) 0 0
+1 877 469 0110(Domestic Chase Military Services) 0 0
+1 800 582 0542(TTY/TDD Machines) 0 0
+1 318 340 3308(Overseas:) 0 0
+1 212 270 6000 2 0
+1 212 332 4070 1 0
+1 212 483 2323 0 0
+1 212 522 9012 0 0
+1 212 552 2222 0 0
+1 212 648 2119 0 0
+1 212 648 9664 0 0
+1 212 895 6960 0 0
 
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Chase Complaints & Reviews

Chase - North Carolina, Burlington / Unethical Deceipt Theft of Identity Private Information

Be
Beck Arlington-Downey on 2016-04-27
They represented themselves as Chase and they knew my card numbers and claim they know my checking account number and will deduct money from my checking account. After I hung up on "Martha" she called me back and left a message saying the funds would be withdrawn from my checking account...

Chase Bank / Violation of rights/Misbehaviour

Sh
Shahryar Cohanzad on 2016-04-23
Wednesday, April 20, 2016 JPMORGAN CHASE BANK, To whom it may concern, Reference is made to your important letter: Additional safeguard being added Account No.000003030339971/December 07/2015 This is Shahryar Cohanzad ;I am an Urologic Surgeon who has long held a world-class reputation...

Chase - Connecticut, Portland / Commercials on Television

Ph
I intensely hate your new TV commercial i which you show a man dressed in a dress. I feel you are promoting a homosexual trans-gender agenda. As a Christian, I can no longer do business with you. The effeminate man shall have no place in the kingdom of Heaven. The Bible says. I pray you...

Chase Bank - Georgia, Snellville / Poor Customer Service at the Snellville GA branch

Ja
Jascinth Mason on 2016-03-19
Saturday March 19th, I went to the Snellville GA Chase branch. This is where I originally opened my account . The customer service level had dropped tremendously since I've been going to that branch. They are short staffed and instead of having people sign in or use a number system for...

Chase - Delaware, Wilmington / Would NOT close my account after I requested them to do so

Re
Reviewer40903 on 2016-03-07
A Chase credit card phone representative asked me all these ridiculous security questions that I didn’t create. They asked me questions that they seemed to have may gotten through an internet people search. Because I sure didn’t supply them with any of this strange info that they asked me...

Chase Bank / Chase closed my account and making me wait 2 wks to get my money

Re
Reviewer41641 on 2016-03-04
I had a Chase checking account for over 10 years and I have had direct deposit set up on this account the entire time from the same company. Chase decides to close my account 1 day before my direct deposit went in. Then they tell me that because my account is closed I have to wait 3...

Chase Bank - New York, New York / Closed my account without notification

Re
Reviewer23339 on 2016-02-12
I literally opened a Chase Checking account yesterday (02/11/2016) where I immediately deposited over $500.00 and paid an outstanding balance of $100 and proceeded about my day. I then wake up this morning to find out that my account is closed and won't be receiving any of my funds within...

Chase Bank - Illinois, Chicago / Account closed without notice

Sy
Syed Ahmed786 on 2016-01-25
Hello, I had opened a Chase College checking account on 12/30/2015 with account number-791910750 and an application for Chase Slate Credit Card. I received a letter in my mail box a few days back stating my account has been closed. I called the customer care the same day and after keeping me...

Chase / I am unable to use this ATM card when I travel in Asia despite my notifying them if my travels and all their assurances.

Re
Reviewer10089 on 2016-01-22
My problems began last year when I traveled to China and was denied cast at ATM machines. Chase in an email said they suspected fraud so they canceled my card and sent a new one TO MY HOME. Now, they were notified in numerous ways I would be in China and Laos for 90 days but they sent a...

Chase Bank - California, South El Monte / free student checking account

Re
Reviewer38786 on 2016-01-15
I am a full time student taking 27 units at Cal State Los Angeles and am currently unemployed. I wanted to open a free student account so I can put my financial aid money in a checking account. However, I was unable to get a free student account due to my age, which is 25 . I don't...

Chase Bank - California, Chula Vista / Poor Customer Service

Re
Reviewer46463 on 2016-01-15
RE: "Bernie" who claims to be the Branch Manager for your location in Albertsons 720 3rd Avenue in Chula Vista CA 91910. "Bernie" has no business dealing with the public. His unprofessional attitude and lack of company procedures makes the company as a whole appear ignorant. When asked a...

Chase - New York, Kings Park / Business Banking

An
AngryChase on 2015-12-08
For the past 10 years I have had a business account with Chase Bank. On October 21st, 2015 I reporter my ATM card lost. After 2 weeks I went into my branch to try to get a replacement card. I was told I could not do so because they had no record of me being a business(despite 10 years of...

Chase Bank - Tennessee, Memphis / Wire Transfer confirmation regarding my bank's name

Re
Reviewer46726 on 2015-12-04
I received a phone call from Spencer who claimed to be a representative at the Chase Bank from a phone number dialed from 239-400-2950 today, December 4th, 2015 at 3:04 p.m. and 3:06 p.m. This person asked me to confirm of my bank's name so they can make the wire transfer on Monday...

Chase Bank - Washington, Pasco / Our account at Chase and insurance on property

Re
Reviewer22727 on 2015-11-30
We have NO account at Chase Bank!!! They keep calling for Brian Carlson, and we key in this is the wrong number 5 separate times on 2 different lines, and the line still keeps ringing. Key it this is not the number for Brian Carlson...but we cannot get to a person. Over and over. There...

Chase Bank - New York, Rockville Centre / Long lines at branch

Re
Reviewer99833 on 2015-11-12
It seems that Chase is cutting back on personnel in their branches, every time I go to the Rockville Centre branch there are extremely long lines. The branch manager informed me that Chase is cutting back because due to research most people use atms. However, you can't get rolled change...

Chase / Debit card

Re
Reviewer99924 on 2015-11-05
just want to thank chase for RUINING my day. they deactivated my debit card without even telling me. i tried buying a dress from the H&M Balmain collection that released this morning and wasnt able to make the purchase bc my card got declined and now everything is sold out and selling for...

Chase - Maine, detroit / ATM stole money

Th
ThisisMETrai on 2015-10-07
On October 1st 2015 I went to Chase bank at 3300 e Jefferson Detroit, mi. I used the Chase ATM (MI0721). I deposited $2400 into the ATM and an error appeared on the screen. A receipt was printed out stating "The ATM has experienced a problem. To confirm that your deposit was completed...

Chase Bank - Florida, Tamarac / My missing ATM deposit

Te
Teejuana on 2015-09-25
Hello to whom it may concern, My name is Teejuana Young-Dunn I am contacting you because on 8/22/15 9:48am I made a cash deposit of $430 in the drive thru ATM (terminal #FL0205) at 6399 West Commercial Blvd Tamarac, FL 33319 and in the middle of my transaction the ATM shutdown. I have...

Chase Quickpay Services / Chase QuickPay Services

Re
Reviewer78883 on 2015-09-23
I just wanted to let everyone know to stay away from the useless and pathetic service from Chase Quick Pay. I received money from a person that sent the money to me from their Chase account. I tried for hours to receive the money. I could not after fighting to sign up as directed by the...

Aafes Chase Military Star - Texas, Dallas / Military Star Card

Ma
Maria Espada on 2015-09-20
When I was in the National Guard, I had a debt with AAFES military star card and the payments were paid through my drill pays. The deducted the debt payment every drill until was paid off. Now the IRS want to collect the payment again, and wants to offset 15% of my social security check...

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