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Certegy Customer Care Service


11601 Roosevelt Blvd N
Saint Petersburg
United States - 33716-2202

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Certegy Complaints & Reviews

Certegy - Florida, Tampa / Check Verification

Billy K. Hillhouse on 2016-03-29
In 2005 while building my home, I wrote a check for $26, 000.00 to Home Depot for a truck load of building material. My check was declined by Certegy who was the company used by them to verify checks. No reason could be given. At the time I had over $50, 000.00 in my checking account and...

Certegy - Florida, Saint Petersburg / Won't resolve dispute with collecting unnecessary information

Tom in VT on 2016-03-17
I had an ACH debit returned from a merchant because the merchant failed to change my billing information when I told them I had closed a bank account and instructed them to change my billing information. Fair enough, mistakes happen. The first I heard of the returned debit was a phone call...

Certegy / Declined personal check

Mary Cleland on 2016-03-10
On 3/09/2016 I tried to make a purchase at Petsmart on Mason-Montgomery Rd, Cincinnati, Oh, the store where is usually buy dog products. The total was $59.74; I wrote my check. The check was declined. Not possible; I do not have bounced checks and money in the bank and excellent credit...

Certegy - Washington, Spanaway / could not cash check because you told them that !

David Crosby on 2016-01-29
Helmsman Management Services LLC They only told me to contact you. Check Number from left to right 01874243 011900445 000000067587 Bank of America Hartford Ct claim wc 608-C28255 Check number 01874243 Check date 01/21/2016 Amount $927.64

Certegy Payment Recovery Services - New Jersey, toms river / putting check through 3 months after being paid

Reviewer83361 on 2016-01-02
on 9/11/15 my wife and i purchased a vehicle at pine belt cadillac in toms river nj we gave a check for $865.00 for the tax and title and registration when pine belt put the check in we had a check that had not cleared yet so i went into pine belt and paid in cash 3 months later certegy...

Certegy.com - Texas, Amarillo / Check services

Reviewer11940 on 2015-11-17
On 11/17/2015 AT&T wouldn't take a check for a bill said certegy said it was me that was not good after calling I was told I was VIP ..lol. BUT THEY HAD TO GATHER ALL BANKING INFO!!! to tell me this, I am reporting them to attn. gen office for bad business practices. And cancelling...

Certegy Check Services, Inc. - Florida, Tampa / No Services

JeromeA9020 on 2015-07-14
On July 8th I and my wife tried to cash our federal income tax check (Joint check) at King Soopers and was told the could not cash it and gave me a slip of pre-printed paper with the number to Certegy Check Services, Inc. As I have my own life I did not call them until July 14 2015 @ 11:45...

Certegy - Florida, Tampa / Checks Declined no reason given

dsrtrt3 on 2015-06-13
I sold 2 cell phones to uSell, an online recycling business. They sent me 2 checks one for each phone. I submitted them to my bank for processing and they were declined. Certegy declined to approve them but would not provide any reason why. When I called the verification phone number on...

Certegy / check not accepted

Randel Nielson on 2015-02-11
I wrote a check for gas at Maverik . Certegy would not except it. I have written over 5000 checks and never had one bounce. I tried to contact Certegy. I was put on hold for 30 minutes when I finally got to talk to a real person, she said our computers are down call back in one hour. The...

Certegy / Certegy cost me $500 cash

Walmart victim97469347 on 2015-01-31
On January 29, 2015 I paid for a $500 Moneygram money order as I have every month for the last four years at the Stuart, FL Walmart. Walmart associate Ashley misunderstood and gave me one for $400 and another for $100. Within 10 seconds, I immediately requested to exchange them for one...

Certegy / declining my check

meme49 on 2014-12-27
I wrote a check at Academy Sports in Mt Juliet, Tennessee. It went through they give me back my check and my receipts. When I was balancing my account I noticed the check had not gone through after nearly 3 weeks. I called the store and they said everything was fine with them that they had...

Certegy - Florida, Holly Hill / Non cashing of student loan check

JOIEE on 2014-12-11
I cashed a Student loan Check from my College a few months ago... It took about 3 times for Walmarts cashier to get it through. I received another check and tried to casdh at the SAME WALMART today for within $100 of the 1st check amount. They gave me a computer generated paper slip...

Certegy / Walmart - California, La Porte / Payroll check cashing denied

David on 2014-11-20
complaint I filed with Walmart and the FTC: " I wish Walmart would look into Certegy's check verification service. On 11/20/2014 I attempted to cash a payroll check from Rice University in the amount ot $271.25 at Laporte Texas store # 5116. I was instructed to input my SSN into a data...

Certegy - Michigan, Novi / Denial of PERFECTLY GOOD check at TARGET

melkoa on 2014-09-03
I wrote a check to pay for my purchases at my local Target store. CERTEGY disapproved the check - my good check - for no justifiable reason. I own the check book, I own the bank account, I have banked with the same bank for 15+ years, no bad checks ever, and here I was at MY LOCAL TARGET...

Walmart / Moneygram / Certegy / Cant cash money order

DBarth on 2014-08-15
I received a money order purchased with CASH at a Walmart in Tennessee. I can't find anyone including Walmart to cash the money order in Georgia. Even liquor stores who cash anything said "We will cash any money order except a Moneygram. Its too difficult to get them to pay!!"...

Certegy - California, Lake Elsinore / Refusing a check

camillef on 2014-07-16
I have gone to Lowes to purchase items that totaled $21.71. My check was refused due to Certegy. When I call them they are very rude, cant answer questions I have asked. I contacted my bank and Lowes. My bank says they have never heard of this company, while lowes says they cant do...

Certegy Check Services - Florida, Tampa / Blocking transactions

peskybarb on 2014-07-01
I was denied cashing my State of CA payroll check at Walmart on Saturday. They handed me a teeny slip of paper with Certegy's phone number on it, citing them for the reason. I spent several minutes trying to contact them as I was instructed on the paper, to find out what the issue...

Certegy - Arizona, Tucson / Check denial at Lowe's

Jean de Jong on 2014-06-01
Forgot my debit and credit cards at home but had my check book with me but when I went to pay for a $100.00 gift card with a check I was told Lowe's could not accept my check, Certegy had Code 2 my check. The statement on our Lowe's printout was that the check was not rejected...

Certegy Check Services, Inc. - Florida, Tampa / unethical business practices

P Bilbrey on 2014-05-14
Heads up about Certegy Check Services, Inc.—per an Aug. 15, 1013 press release at www.ftc.gov, “Certegy Check Services to Pay $3.5 Million for Alleged Violations of the Fair Credit Reporting Act and Furnisher Rule” and in 2013 were assessed a “Penalty that i...

Certegy Check Services - Tennessee, Nashville / Denial

Captin Slingshot on 2013-09-21
Went to Walmart today to cash a student loan check and was denied with a reason number 2. I can wait to cash the check and that isn't even the issue, this is the second time that this has happen and I can't understand why, and no other information is given besides reason 2, which...

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