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Cash Advance USA Customer Service Phone, Email, Contacts

Cash Advance USA
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2.8 1 Review 133 Complaints
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Cash Advance USA Complaints 133

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10:01 pm EDT
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Cash Advance USA Collections/Legal Department

Everyone Beware! There are people calling for Cash Advance Central and other companies stating that they are from the legal department/ USA legal department with Mark Cooper /legal investigation department ( they state they are officers) etc... These people call leaving messages that they are calling to settle a matter before you are sued and processed for fraud. They are really the people committing fraud.

My most recent experience happened this Monday. A man by the name of Michael([protected]) called my home requesting 1389.00 for a loan that was taken from Cash Advance Central. When I asked him for the name of the company or a contact number to speak with this company itself, i was given the number [protected]. I spoke first with a man named Peter who put me on hold for several minutes. I then called back and spoke with Mark, who did not give me any amount of money owed that corresponded with what Michael stated I owed. Furthermore, he told me that I would have to contact the "legal department" to receive documentation regarding this loan and hung up on me. When I contacted Michael, he told me that I should have this information and that if I wanted any documentation my attorney would need to request it. I am waiting for tomorrow's call to see who calls next.

I have been a victim of this a few times before and I have had enough. It seemed like everytime I would finish paying on the amount that I supposedly owed, no more than two weeks later I would receive another call. Enough is Enough and they are not getting anymore money out of me!

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Doris Phillips
Sparks, US
Mar 23, 2012 1:43 pm EDT
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I started recieving calls from these people about 2 weeks ago. When I returned their calls, they would not give names, dates or any other information. They would only say they would have me arrested at my work or home. I am being :sued supposedly and am subject to being arrested. I requested they send the information to myself or my attorney and the person hung up on me. I called them back and was yelled at! This is so bogus and I would like to know how to stop this!

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Tkain Peterss
Atlanta, US
Sep 17, 2012 8:41 am EDT

Today I got a call from an attorney that stated that his name was Don Rogers #[protected]/he proceeded to tell me that I would be locked up by the end of the day because Cash Advance showed me owing 300. I asked what name of his company was and why he never read FDCPA mini Miranda to me. He told me that he would have my job called and that someone would be at me job by close of business today then hung up. First I have been in collections for past 15 years and I know if someone calls you with a threat then more then likely they are only trying to scare you into paying but 2nd any educated consumer is aware that I need something in writing b4 I respond to any collection account. This was reported to FTC and I think if anyone else has this problem to record conversation and report to FTC.com

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Dee T.
San Antonio, US
May 18, 2012 7:04 am EDT
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I'm getting the same calls on my cell and at work with threats of being arrested and so forth. I told them if they could send me the proof that I took out this 'so called' loan then send it, otherwise, quit calling my work and my home or I would sue them. His response was to laugh and say good luck. He also went on to tell me he would only give the information to my lawyer and I just told him that wasn't happening. My question is, how do you get these calls to STOP?

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connie Hutton
Springfield, US
May 08, 2012 3:27 am EDT
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they did the same thing to me in Missouri. Said the police would pick me up in one hour. i had paid the loan off. never use usa cash advance..

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GOTTA DO SOMETHING
US
Sep 29, 2011 12:57 pm EDT

I have received several phone calls from the number [protected] and the number [protected] and this man said that his name was Xavier Martiniz and wanted me to purchase a prepaid debit card, put $613.22 on it and fax a letter and he even had the nerves to tell me what to put on the letter. This man calls constantly threatening me about if I don't pay the police will come to my job to pick me up and I called the police department. Everytime he calls he use a different name and yes he had all of my personal information and that made me scary. Xavier said that he was with the law firm Coffman & Associates in Ca. and yes I did call Coffman & Associates and they have never heard of this man. This is really scary.

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Debrober
60516, US
Aug 09, 2011 2:14 am EDT

I also received a all from that number and was gold to call [protected] (details of owner located at http://www.callwiki.com/phones/view/888-635-8693) to set up a payment. What they didn't know was that I was on to them from the beginning. After looking up several numbers they called from [protected], If you go to www.callwiki.com, it indicates that this phone number belongs to a company called BROADWING COMMINCATONS LLC. who provide telecom services to the GOVERNMENT. Sounds like they penetraded the Social Security Database or some other government database. It appears that the server for [protected] s is located in Blythe, CA.

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LMSN
US
May 05, 2011 7:39 pm EDT

On May 2, 2011 I received the same call from someone named Ray calling from the "legal" department. He said he was calling in regards to my sister and actually knew her name. Scarey! His message said that she was involved in a big law suit and she listed me as a reference in regards to the matter. He said I must call back and also have my sister call him back at [protected] regarding her civil, criminal and legal suits against her. I knew instantly it was fraud since he didn't say what companies legal department he was calling from. I did try to call back though. Twice in a row, I was disconnected. Two other times after that, I was transfered to hold music before being disconnected again. Finally, I got a message machine. Fraud, this is fraud!

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4:50 pm EDT
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Cash Advance USA payday loan

I received a call yesterday from American Law Firm stating that I owed a payday loan to Advance Cash Usa that I took out in Dec 2010. This never happened. This all started about two weeks ago with the phone calls. I usually don't answer them unless I know the number, but this call was to my job. They had all of my information, job, bank, ss#, address. Stated they were going to proceed with prosecution if I did not want to settle upfront. I have gone back throught my bank statements and I never received any payday loans, nor have I been charged for a return check fee when they said they tried to collect it in Jan 2011.

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Jonixx1
camp wood, US
Aug 08, 2011 9:58 pm EDT

I have been receiveing phone calls from American Law Firm in regards to a quote"payday loan" . I never took out a loan with these people or anyone they may supposedly represent. They have called me at my place of employment several times, they have called my cell phone several times, they have called my husbands cell phone several times. Each of these phone calls are from a different employee in their office.Their different names are(just a few) Jack Wilson, Jeff Mathews, Jacon Scott, Michael Anderson. They all have the same voice strangley enough. They all have apparently American names but all speak with thesame accent. When asked to speak to their manager I just get another name with the same voice. I know they are recording my calls as I can hear the playback when I am done talking. When I ask what the particulars of this supposed loan were they tell me nothing except to ask" Are you going to pay this loan back or not?" or "Do you have an attorney? I will tell hime when he calls us what the loan was. I have not idea how they got my social security number, name, address, banking information, work number, husbands cell number, but they had all of that and more. I am recording dates and times and have started recording all messages that I can. I am going to send this information to the attorey general in Los Angeles Calif. I will include the address they gave me and the phone nmber they gave me but I am not finding a match to these anywhere on the internet for American Law Firm @ 1100 Wilshire Blvd. Suite 1700 Los Angeles, Calif 90024 . The phone number is [protected].

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4:29 pm EDT
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Cash Advance USA harassment, threatening, pretending to be federal officers

Recieved several harassing phone calls from someone with a middle eastern accent claiming to be a lawyer calling to let me know they would be pressing charges against me for failure to pay a pay day loan(which is illegal to threaten someone with legal charges and with being arrested), unless I settled a large amount with the to pay it off(I think it was $1867 for a loan that was originally $200. They also impersonated a federal officer and threatened to have me arrested. They demanded to have the money paid over the phone w/a credit card or by western union. They managed to scam me out of a ton of money because I was scared to death that I would be arrested for fraud, as they suggested. Unfortunately, this was the first of many phone calls from various pay day loan companies, claiming to be lawyers(also illegal to pretend to be a lawyer) and threatening to press charges against me for fraud and various other similar charges and have me arrested. I had taken out a total of 9 payday loans and once these calls began, I started calling the original companies I had taken the loans out with to verify if there were outstanding loans that needed to be paid. I think all but 3 had been paid off and now there are only 2 I can't account for because Payday Loan Yes wouldn't give me the name of the collection agency they turned the account(which was only $80) over to and the other company refuses to answer the phone or return any calls, as does their collection agency. STAY AWAY FROM PAYDAY LOANS. THEY WILL HARASS AND THREATEN YOU FOR PAYMENT, EVEN IF THE ACCOUNT HAS BEEN PAID OFF FOR QUITE SOME TIME. BEWARE OF ANY PAYDAY LOAN COMPANY AND/OR LAWYER OFFICE CLAIMING TO REPESENT SAID COMPANY IF THEY SPEAK WITH ANY SORT OF MIDDLE EASTERN ACCENT. 99.9 % OF THESE COMPANIES ARE JUST SCAMMING YOU.ASK FOR A COPY OF THE DEBT IN WRITING AND IF THEY REFUSE, DO NOT PAY THEM. CONTACT YOUR ORIGINAL PAYDAY LOAN COMPANY AND ASK FOR LETTERS SHOWING THAT YOUR ACCOUNT IS CLEARED.IF THE ACCOUNT IS NOT CLEARED, THEY WILL OFTEN GIVE YOU THE NUMBER TO THE COLLECTION AGENCY IT WAS TURNED OVER TO(WITH THE EXCEPTION OF A FEW COMPANIES)!THESE COLLECTION AGENCIES, LIKE US CASH ADVANCE, WILL OFTEN WANT YOU TO FAX THEM APOLOGY LETTERS AND USE WESTERN UNION TO SEND THEM THEIR PAYMENTS-THAT SHOULD BE YOUR BIGGEST RED FLAG! THEY ALSO WILL OFTEN SAY THEY WILL SEND YOU A PAID-IN-FULL LETTER, BUT THEY WON'T. DON'T TRUST THESE PEOPLE, THEY ARE ALMOST ALWAYS SCAMMERS! IT IS ILLEGAL FOR THEM TO THREATEN TO HAVE YOU ARRESTED OR JUST TO THREATEN YOU AT ALL! SAVE ANY AND ALL VOICEMAILS/EMAILS AND RECORD ALL PHONE CALLS WITH THESE PEOPLE. IN A LOT OF STATES PAYDAY LOANS DONE ONLINE ARE ILLEGAL, THEREFORE NOT BINDING, BUT CHECK YOUR INDIVIDUAL STATE LAWS! I WAS SCAMMED OUT OF ALMOST $6000 WHILE MY HUSBAND WAS DEPLOYED TO AFGHANISTAN BECAUSE I WAS SCARED OF THESE PEOPLE. THEY WILL ASK TO SPEAK TO YOUR LAWYER AND WILL OFTEN HAVE ALL YOUR PERSONAL INFO, LIKE YOUR SSN. IT IS DEFINITELY ADVISABLE TO TALK TO AN ATTORNEY IF YOU ARE BEING HARASSED LIKE I WAS LAST SUMMER.

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nanie55
Charlotte, US
Aug 23, 2013 11:20 pm EDT

I too have been getting emails about this company from 2 different ladies, same exact email, different phone numbers, they have had people with foreign accents to call, they also tried calling to put me in jail and have even called my job saying they had some important legal info for me. I don't owe no US Cash advance, I sent them to emails requesting the amount and date put in bank and told them I would have the bank to research, but no reply to my emails.

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Susie T
Levittown, US
May 26, 2012 1:48 am EDT
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I have filed a complaint in regards to these idiots with my state attorney general and the ftc. I also as another complaint stated called them several times called them hodgie and kinda harassed them they were pissed. I did not get any PDL from them this is a scam and they need to be stopped. I emailed them and demanded they follow the law. I also spoke on the phone with them and told them I know these tactics are illegal. They E-mailed me this Bogus document from a pretend Law office that was loaded with misspellings gramatically incorrect threatening with charges to be"pressed on" me telling me if I can not afford an attorney the United Nations would appoint one for me, After I stoppedf laughing I filed my complaint and now am pissed cus some people might fall for this extortion,

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ladye78texas
Lubbock, US
Apr 08, 2011 3:35 am EDT
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My husband has been getting the same harrasing phone calls from these people for the past 2 months . They have middle eastern axcents & been pretendeing to be attorneys & federal officers. They stated he had an open investigation for fraud . Also threating his job & sending out a detective to our home . He has not owed any loan for the said amount of $1000 which then changed to $350 & finaly to the amount of $315. They would not give any info. on the transaction # or company of this said delinquent debt. Which then was told to him it was a debt that was owed. Whe my husband asked what Fraudalant information was he being investigated for, they switched the issue to it being an outstanding debt. When he probed for the said loan companies direct contact information they gave him the run around & stated they cuoldn't give out that information. The worst part is they had gotten access to his SSN#, Bank out information, Email Address & Cell # . When he began calling them back the were always giving him the run around on this so called oustanding debt owed to US Cash Advance. payday loan . When he went to his bank & got a print out of all transactions for the last 2 months & began looking over it, there was no such transactions. He then called these HARRASERS back & stated there was no such payment recieved, they stated that someone must be trying tostill his identitybut he woulsd give him a Debit card # or Western union them this so called $315 they would clear it from his record. I informed him to tell the No & he was getting an attorney . They all of a sudden stated that was ok & hung up on him .We are going to hire an attorney & try & track these people down because they are using US cash advance as a sublink to get acces to all his personal information . I advise no one to use this Link DO NOT PUT ANY INFORMATION ON THIS SITE . WE are trying to contact the lenders that he actually used to notify them of stolen personal information this company is getting from this sub link. BEWARE & have these issues investigated because someone is stealing your information & who knows what else they have . I advise not to drop the matter get it investigated & protect yourselves immediately. We are, they have harrased & messed with the wrong people. I do not take this kind of harrasement & access to my husbands personal information lightly...

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4:23 pm EDT
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Cash Advance USA harassing phone calls threatening arrest

I received another phone call today from a company that claims to be associated with cash advance usa. The original person that calls says, "I must call [protected] by 11am today or I will be arrested." the first time I called the person's middle eastern accent was so thick I literally could not understand him and he was asking me to confirm my social security number. I could not understand him so I gave no info and hung up. Today when I called [protected]) they told me it concerned a cash advance loan I allegedly took out and that I must pay them or else it will become a legal matter. They told me that only my attorney could get information from them concerning this debt. The original name given to me was jason green, and I seriously doubt this is a real name. The second person that allegedly confirmed my information was named megan johnson. After reading several complaints on this website I see that I am another victim of idiotic scammers. It really sucks that this has to happen to me, but some of the information I have seen on this website will hopefully be useful. I hope that my story will be useful for someone as well!

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3:49 pm EDT
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Cash Advance USA So-called loan

These people need stopped. Calling me at my employer (which is a law firm) saying officers are coming to arrest me if I don't pay this money back as soon as possible. Some foreign speaking guy claimed his name is Jack Smith (real common name for somebody who is not from united states). When i asked him for information as to what this was about he stated he cannot send that to me..only to my lawyer. I asked the attorneys name and he told me a Brian Cave and they were located in California. I told him i will have one of the attorneys here in my firm look him up to make sure he is registered attorney in State of California..he was hesitant then rushing to get me off phone. When i asked for more information..he kept cutting out and talking to somebody else in background. I told this guy i would call cash advance personally to see what the heck this was all about..he replies..have a nice day and hung up on me. I guess me working in a law firm worked to my advantage..i asked legal questions that these jokers obviously did not know the answers to...yeah..real respectable law firm you work for! Nice try..I am not stupid.

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12:48 am EST
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Cash Advance USA fraud alert

March 5, I recieved a phone call at my job stating I am being sued by Cash Advance usa, by a man, I could not under stand his accent.. The phone caller told me he was calling from India.. Then he put on me the phone with a lawyer from Investigation Law Burue, investigating an account open by me with Cash Advance. Georgia is one of the states that does not allow this type of business, so I told him, plus I have never opened up an account with pay day loan service... He threatned me by going to my boss with this supposal debt that I owed .MY boss just laughed she was sitting next to me. I gave him my cell phone number. He called back two days later. I told him, he needed to look up Cash Advance Usa Scam... and that sooner rather than later he will be caught...

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never again
Colorado Springs, US
Mar 08, 2011 2:40 am EST
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I have to agree on that one!

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never again
Colorado Springs, US
Mar 08, 2011 1:18 am EST
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I have heard that Clark Howard on Saturdays on HNN talk about how these companies try to find anyone they can to pay a bogus bill. It usually goes something like this: Hello this is Alli Bobba calling from India. "You owe us..."(enter amount in dollars and cents). Then the innocent person says "But I never wrote a check to that place" then ALi Bobba in a twang language that you can't understand says " You need to pay or we will sue you, and it will go on your credit". More often than not, these scammy companies are just trying to get money from anybody they can. DO NOT fall victim to these people. Tell him you want certified copies of said bill that you supposedly owe. You see, they usually go after folks that have good credit scores, as these folks dont want a bad mark on their rating. then these folks would rather pay it then get a bad credit score. I would even call this business and ask them why they are harrasing you, when you have never done business with them. Best wishes.

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11:20 pm EST
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Cash Advance USA An alleged Loan

I got a call from someone claiming that I am being sued for fraud. He said the company who issued the complaint is USA CASH ADVANCE [protected] and the call was made on cell phone [protected]. I was alleged to have received a loan of $300 in January 2011. It was supposed to have been transferred to my checking acct. I was told to get an attorney and have him contact them and they would mail the info to him. This is all the info I was given on the phone . Delphia Walls at [protected]@comcast.net ph [protected]
I would appreciate any info from USA CASH ADVANCE

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8:38 pm EST
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Cash Advance USA internet loan scam

Recieved a call from Kevin Jones stating that I, my daughter and mother owe for cash advance loan taken from the internet. Stated they have SS# and bank info. Wanted us to each settle accounts for $300. None of us have heard of or know anything about Advance Cash USA. When I asked for information about the company Kevin refused to give me any information. He stated Advance Cash USA was the parent comapny for the company we received the loans from. I asked for the lending company's name. He told me the lending company was Cashnet. None of heard of this company either. I asked for Cashnet's contact information. Again Kevin refused. I then asked for the date, time and location of the court date because we would come to court to clear thsi situationup. Kevin then hung up the phone in my face. This is a total scam. Be aware. During the conversation Kevin was urging me to settle the accounts today or each account would increase to $700 .

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miss diana
Huntington Beach, US
Apr 22, 2011 2:20 am EDT

WOW... This EXACT same thing is happening to me. I started receiving calls and lots of them on April 14, 2011. At first I couldn't even understand what this woman "Samantha" was saying. It was a few hours later that another call came in. This time his name was "Paul Green" (clearly not his legal given name) I saved all of these voice mails ( 7 in all, in 2 days) and I noticed they all said the same thing. You could also tell they were reading from some sort of script and you can hear all the other con-artists in the background. Why hasn't this operation been shut down? I'm just amazed, this sort of thing has NEVER happened to me before. I'm a nice single Mom who struggles. I am currently a survivor of Stage 4 Brain Cancer. I will make every effort possible to stop these horrible people. I cannot have this stress in my life!

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2:01 pm EST
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Cash Advance USA threatening to appear in court

I just received a call this morning from an non traceble number #[protected] stating that legal charges were taken against me by Cash Advance USA due to a loan I took out from them and that I'm schedule to appear in court on the 25th of this month. I told the man (Nathan) that I never borrow or took out a loan and that I have not receive any legal documentation. He became irate yelling and screaming in the phone, stating that I have to appear in court. I ask him were was I suppose to and he couldn't tell me. He does as everyone has stated does have a heavy arabian accent. I them told him when I get the legal papers in the mail I would come to court. They told me what the last four digits of my social security number was. I will be resporting to the three major social security companies regarding this scam. If anyone receiving call from them stating legal charges taking against them by Cash Advance USA, Immediately Hang up The Phone.

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Shannon36535
Foley, US
Feb 23, 2011 4:27 pm EST

Next time you hear from them, let them know from them moment you identify yourself that you are recording the phone call, also let them know any other communications & all phone numbers from this point on will also be recorded because you feel threatened and that you feel you are being scammed and until they can provide you with legal documents proving who they are and what they are trying to collect you will not send them any money per the FBI . (this is what I was told to do by the FBI) This deters alot of these scammers from calling over and over. Get a cheap recording device and use it! Call your local police and file a police report as well as the 3 major credit bureaus and the social security department cause they have your numbers. The FBI website also has an email link on their site to identity theif crimes. You can email them as well. This is a classic scam where you have sent your information online to someone and these people have it.WHATEVER YOU DO, DONT SEND THEM A PENNY!

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11:53 pm EST
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Cash Advance USA Harrassment/ Scam

I have gotten a dozen or so phone call from this Legal Affidavit Company supposedily representing USA Cash Advance saying that I failed to repay a cash advance loan that I never received or applied for from a company called USa Cash Advance. I have asked them over and over to send the documentation and wire transfer information which they have never sent. They keep saying they are going to file a lawsuit against me in the court of Illinois. I have asked to speak to a supervisor and asked him to send me the paperwork which he has never done. They have my work phone number and address, Bank account number and last four of my social security number. I am very concerned about this and believe it is a scam. What should I do?

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Shannon36535
Foley, US
Feb 19, 2011 5:01 pm EST

This was my advice:
It has worked for me in the past and I work in the payday loan industry. I know what the law says about legal collecton practices. The fair debt collection practices does not allow for them to harrass you on your job or home.

Next time you hear from them, let them know from them moment you identify yourself that you are recording the phone call, also let them know any other communications & all phone numbers from this point on will also be recorded because you feel threatened and that you feel you are being scammed and until they can provide you with legal documents proving who they are and what they are trying to collect you will not send them any money per the FBI . (this is what I was told to do by the FBI) This deters alot of these scammers from calling over and over. Get a cheap recording device and use it! Call your local police and file a police report as well as the 3 major credit bureaus and the social security department cause they have your numbers. The FBI website also has an email link on their site to identity theif crimes. You can email them as well. This is a classic scam where you have sent your information online to someone and these people have it.WHATEVER YOU DO, DONT SEND THEM A PENNY!

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Pompeo
IT
Feb 19, 2011 2:24 am EST

In the laws, is their role, people that suit you, to demonstrate that (with date, documents written and that you signed, or registrations and tangible things) that you made a mistake for the law.
but, if you have done nothing, they will demonstrate nothing! if they try to falsificate access, documents ecc... u simply put your finger on the fakes, or the fake accesses to internet sites, or no matter what you have NOT done yourself. then the police will do the rest, and will easily discover that you made nothing and judge will destroy them with fees, charges ecc.. in your favors.

But, if you have made nothing, they will NEVER sue you, be quiet.
i am sure 100% on that. if they menace you to sue you, then means they have NOTHING to do this... :))) they hope you will be scared and pay some money to them. Normally a standard in big societies and scams.

Be quiet, they will NEVER sue you, they have too much to lose and charges to pay, instead of simply forget all this story, in a stupid database on their pc.

be sure, you are safe 100%, they will try each tactics to scare you. you simply ignore them and don't be scared.

YOU are strong, you made nothing wrong.

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FDL_HOU
Houston, US
Feb 19, 2011 1:11 am EST
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This was some good advice from another poster, here.

Next time you hear from them, let them know from them moment you identify yourself that you are recording the phone call, also let them know any other communications & all phone numbers from this point on will also be recorded because you feel threatened and that you feel you are being scammed and until they can provide you with legal documents proving who they are and what they are trying to collect you will not send them any money per the FBI . (this is what I was told to do by the FBI) This deters alot of these scammers from calling over and over. Get a cheap recording device and use it! Call your local police and file a police report as well as the 3 major credit bureaus and the social security department cause they have your numbers. The FBI website also has an email link on their site to identity theif crimes. You can email them as well. This is a classic scam where you have sent your information online to someone and these people have it.WHATEVER YOU DO, DONT SEND THEM A PENNY!

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2:43 pm EST
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Cash Advance USA Fraud

My name is Donna Kennedy @ 9:00AM this morning I was awakened to a man with an Indian ( middle east accent). Stating that I was being prosucuted for fraud of the USA Cash Advance, he then put his suppervisor on named "Shawn" which again had the same accent . When I became irrate because they seemed to have my personal information such as last 4 digits of my SS#, my current address, as well as my phone number. I advised this person that I had never taken a cash advance from this company or any other company. However what I did not disclose was over a month ago I did attempt to get cash advance online. however it was a scam. I just went from one website to another which kept asking me for the same information. Such as my Bank routing, and account number. This so called Shawn itinally tried to give me his phone number in case we were disconnected I told him I just want to know what te hell is going here. Since I have never taken any cash advance. With that I was disconnected I looked for the number on my caller ID to call them back butit came up unknown number. Some Law Enforment Agency needs to look into this Immediately. This is very dangerous that some Foreigners have my Identity.

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tarheelgal
Gadsden, US
Jan 25, 2011 9:20 pm EST

this foriegn guy keeps calling saying he is going to take legal action on a payday loan i never recieved. He says it is with usa cash advance and he know a lot of personal information. he keeps calling and leaving very threatning voicemail. so when i talk to him and I tell him it is a scam he screams at me. He is tring to impersanite a police officer then a attorney. So tired of the calls!

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sactowngirl5150
Rancho Cordova, US
Mar 07, 2011 10:04 pm EST

Oh and they call from all kinds of strang numbers, one phone call was from 000. one was from 3 one was from 91000? How can this be a real buisness if they don't even have real phone numbers. Pluse they will not give you any comfermation on what and how much you owe!They need to be stoped... this is UN AMERICAN to have to deal with! We have rights, I mean we can stop creditors that we truly do owe from calling us but we can not stop some non-english speaking fraud we just have to take it?

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sactowngirl5150
Rancho Cordova, US
Mar 07, 2011 10:00 pm EST

I am having the same problem. When I asked them where they were calling from and what the name of the company was the told me to give them my Lawyers name. I asked them again to provide me with my social security number and they could only tell me the last 4 digits. These people keep calling my job, my cell phone, my friends. They ask to speak to your manager, they tell you the cops are coming to your house to arrest you. LOL
This morning a new guy called, from the same place, and said he was the State Investigator. SO I asked him from which state and he said Texas! LOL I live in California. SO I told him that I had already filed a complaint with the FCC and that if they called me again I would sue them for harrasment but they don't seem to give a flying F _ _ _! In a mater of 10 mins I have had 20 missed calls on my work phone. Mind you I have a governmant job! There has got to be a way for us as Americans to protect our selves from this sort of harrassment. There has to be something that can be done.

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OldGrouch48
Franklin, US
Feb 17, 2011 3:08 pm EST

I sincerely hope that you didn't provide all the banking and ss info they were asking for on the scam website. If you did, then they've probably already opened numerous bogus accounts in your name, and you're going to have one hell of a time getting that mess cleared up. First thing you should do is go to annualcreditreport.com and check to see if there are any new accounts listed that you don't recognize (it's free, btw), and if there are any, you immediately need to report it to get things shut down asap. Good luck!

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S.O.L
Kalamazoo, US
Feb 17, 2011 2:53 pm EST

It's dangerous that foreigners have your ID, but you will post a pic of yourself for everyone to see...?

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Cash Advance USA fraudulant loan collection

We started to recieve calls from a number that showed up on the caller id as out of area. Telling us that we recieved a loan for the amount of 300 dollars in November 2010 that we did not pay back and they were going to sue us and we had 3 days to pay the money. Supposedly we did this online, so I went to the bank to get my statements all the way from october to make sure that this was not done. They gave me this bogus NewYork number and the name Andy Brown. When we tried to call the number back it was a disconnected cell phone number. We were all prepared to fax them copies of our bank statements to prove that we never recieved the loan. What scares me the most is that they had my husbands social security number, address, phone number, and atleast the last four numbers of our checking account.

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Shannon36535
Foley, US
Feb 23, 2011 4:37 pm EST

Next time you hear from them, let them know from them moment you identify yourself that you are recording the phone call, also let them know any other communications & all phone numbers from this point on will also be recorded because you feel threatened and that you feel you are being scammed and until they can provide you with legal documents proving who they are and what they are trying to collect you will not send them any money per the FBI . (this is what I was told to do by the FBI) This deters alot of these scammers from calling over and over. Get a cheap recording device and use it! Call your local police and file a police report as well as the 3 major credit bureaus and the social security department cause they have your numbers. The FBI website also has an email link on their site to identity theif crimes. You can email them as well. This is a classic scam where you have sent your information online to someone and these people have it.WHATEVER YOU DO, DONT SEND THEM A PENNY!

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Cash Advance USA harassment

I recently took out a pay day loan on line with these people when my son who is 32 years old had a stroke. I had to go to kansas to take care of him. since I have had to take tome off work these people have been calling my job night and day. at one point I did speak to them a man by the name of mark brown and another man who did not speak very good english and was dificult to understand. when I told them I was uncertain of what they wanted me to do they became very angrey stating several times they would call the police on me and press charges. then a man called me and said he was a officer with the same people who w on the case and he to was very hard to understand. telling me that I had only so much time to correct this before other matters would be taken. each time I was left a message in length of what was going to happen to me I did save those conversations on my telephone. this is truley harassment and my employer tells me that they are calling15-20 times a day. I have been given a verbal warning and could loose my job then I wont be able to pay so whose side are these people on

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Steve Schulle
US
Sep 07, 2017 2:43 pm EDT

Scam, claim to be from chicago but they hardly speak english I never took a student loan but they claim I can pay off a loan I never took and they cant tell me the amount of the loan that want me to pay off but continue to tell my I have an outstanding student loan... next big class action law suit that shows up I will get on board because im tired of the scams

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Mz JaI
Ridgeland, US
Mar 09, 2011 3:26 pm EST

Dont believe them I too have received messages from this company. I knew i hadn't paid off one of my loans, so i thought it was real. I contacted the payday lender and found out that they hadn't even sent my account to collections. So I called the number they had left for me to call and I went off on them.
Signs of a Scam Artist
1. they DON'T speak clear english
2. any documents received are going to have misspellings
3. will not tell u the payday lenders name, they name a bunch of fake parent companies
4. they have most of your info but is missing minor things ex. your email address

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Cash Advance USA money loan

I received several phone calls today (on my cell and at work) from a person claiming that I had taken a cash advance from this company and that there was a lawsuit being filed against me. I informed this person (who had a very heavy Indian accent) that although I have had payday loans in the past, I never had one with this company. When I kept asking him what this was about, he would not give me any information. I finally hung up the phone. I received the call from [protected]. On-Line payday loans are ILLEGAL in the state of Virginia where I live! If I get any future calls from these people, I will tell them that I am recording this information to turn over to the FCC/FBI or another authority.

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Shannon36535
Foley, US
Feb 19, 2011 5:02 pm EST

Next time you hear from them, let them know from them moment you identify yourself that you are recording the phone call, also let them know any other communications & all phone numbers from this point on will also be recorded because you feel threatened and that you feel you are being scammed and until they can provide you with legal documents proving who they are and what they are trying to collect you will not send them any money per the FBI . (this is what I was told to do by the FBI) This deters alot of these scammers from calling over and over. Get a cheap recording device and use it! Call your local police and file a police report as well as the 3 major credit bureaus and the social security department cause they have your numbers. The FBI website also has an email link on their site to identity theif crimes. You can email them as well. This is a classic scam where you have sent your information online to someone and these people have it.WHATEVER YOU DO, DONT SEND THEM A PENNY!

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I keep getting phone calls from people with Indian accents, claiming to be from the US Dept of Justice. They keep saying that a Lawsuit has been brought against me for non-payment of a loan. I do not have any loans. They have all my personal information as well as my personal references. They keep calling me as well as my friends, claiming that I owe money...

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Cash Advance USA false payday loan claim

I received 8 phone calls in a row from SCS calling on behalf of advance cash usa today and my husband also recieved a phone call from them at his work. When I asked them what is was in reguards to they told me that it had to do with my husband's social security number and that it was very important. When my husband got home from work he called the number that " Ed Hawkins" had given me over the phone. He told my husband that he had borrowed $300.00 from advance cash usa from june to october of 2010 and that we had better find a good attorney. He had my husband's social security number and license info, along with his work info. He then started to ask my husband why he didn't pay the money back, my husband then calmly told him, " because I didn't borrow it". My husband asked him for the number of the place we had supposedly borrowed from which was [protected]. When he called the number it kept going to an odd voicemail recording, which did not even tell the name of the business you were calling. I then looked up advance cash usa on the computer and it pretty much told me what I already knew, that it was a scam. I then called SCS back and told them I knew they were trying to scam us and if they called again that I would contact the better business bureau, that was when they decided to hang up on me. They haven't called back, so I hope I got my point across.

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scott7
Wahiawa, US
Jun 28, 2011 2:44 am EDT

i had the same thing happen to me and they knew all my bank account information my address everything

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Irritated in Iowa
Lamoni, US
Mar 23, 2011 11:38 pm EDT

They must be doing a mass calling right now. I just talked to that same middle eastern guy and told him I wasn't paying and he is welcome to talk to my lawyer. He tried to say, well if you can make a lil payment today we won't take legal action. He just doesn't want to talk to my lawyer.

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HUMBUG
HONOLULU, US
Jan 26, 2011 10:05 pm EST
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file a complaint with FTC.

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KGurley
Eastboga, US
Jan 26, 2011 1:05 am EST

Ive been getting the same call alday. I knew that I had not took out any loans. They new all my information. What do I need to do?

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HUMBUG
HONOLULU, US
Jan 24, 2011 10:36 pm EST
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I GOT A CALL FROM ANDY GIBSON ATTORNEYS OFFICE WITH FROM CALIFORNIA REGARDING A PAYDAY LOAN AND I AM BEING SUED. WELL I HAVE NO CLUE ABOUT A PAYDAY LOAN THAT THEY SAID I OWE MONEY TO.THIS IS A SCAM TRYING TO GET INFORMATION ABOUT YOU. DONT GIVE IN TO THESE TYPES OF CALLS AND FILE A COMPLAINT WITH FTC.

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7:23 pm EST
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Cash Advance USA scam/harrassment

Someone from this company began to call my cell phone and tell me they were going to "download" a legal action against me because of a payday loan that was deposited into my checking account. When I attmpted to gather information on when this such loan took place and the amounts they could not answer this for me. Secondly, he bagan to read my personal information which is eery but then he had the wrong address. I asked the man if he would like the correct address to send this information to and he woould not take my information. So I asked his NY Bar Association # upon searching the number there is no such lawyer. I have been pestering them like they are pestering me and they just continue to hang up on me when I call.

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Mojack
Dallas, US
Jul 16, 2011 3:23 am EDT
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Today, I received a voice mail at my place of employment about a pending criminal legal action against me. The person, whom sounmded like he was speaking in an foreign (Indian type) voice advised that They had my name and social security number. They also told me that I was being investigated for numerouse offense including "Theft by Deception". And, the federal government was investigating me. The person told me that I would be facing a juy i the State of California. And, I would need to get an attorney in caseI was found guilty and incarcerated for the charges. This person also threatened to call my supervisor to report the criminal charged against me, and I would have to divulge my criminal history to my sueprvisor. The person advised that he was Officer Frank Martin with the Jackson Law Firm. The person left a contact number of [protected].

I called the number to see what the deal was about. And, the person answered the phone with a "Hello" instead of the name of the Law Firm. The person that answered the phone sounded like the same person as the person that claimed to be "Officer Frank Martin". Buit, this claimed to be Bryant or Brian Jackson (the foreign voice was hard to understand sometimes). The person said the $300.00 dolalars was transferred to my account in January 2011. The person advised that he was reading what was on a current affidavit relating to my case. The person provided the case number of MA600489. The person advised that the case was being tried in the State of California in Los Angeles, CA to be exact. I live in Texas. The person told me the trial begins on July 25, 2011 at 10:00 a.m. And, if I couldn't afford a defense attorney that one would be provided to me. The person advised, after reading the affidavit that "he" could help with guiding me through the resolution of this matter. The person could give an exact date of the electronic deposit into my bank account. The person kept saying that it was an electronic deposit by Advance Cash USA or one of its subsidiaries. The person told me that there were different ways to settle that matter with Advance Cash USA. One of them, of course, was to pay the loan and its interest on the $300.00. The person told me that the total amount of the loan would be $579.80. I told the person that I really do not recall receiving an electronic loan from Advance Cash USA.

I told the person, who claimed to be Bryant Jackson, that I needed to investigate the matter with my bank. The person told me it was okay to do so and we would talk later. I check with both my customer service person at my bank. And, verified the same information with my online account. I didn't receive any $300.00 deposit in my bank account for the month of January 2011. I am glad I ran across this website to see I am not the only one that went through this hot mess. I will also be filing a complaint with the Federal Trade Commission, just in case they shut down these types of annoying harassing scams. Funny thing about it, why would they want to jack with a person that work in law enforcement field. Thework voice mail would have given the idot the first clue of whom they may be messing with... Idiot...

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Cash Advance USA scam

A few days ago I received a call from the Bureau of investigation and collections of this business saying I had a loan with them back in August 2010 for $450.00 and I have received no money or any other information regarding this supposed loan. They have all my information correct but I'm not sure how and they got it and they wouldn't give me the information I needed to further my investigation. I asked for the fax and they told me this is " paperless" and wouldnt give me any information. I talked to a couple of different people and one was by the name of Daniel. They somehow got the number of my husband's supervisor at work and they call him all the time, but you can't understand them. They told me when I asked for the number to the agency who gave them this information, "do Not call back". I find this a little weird and it concerned me. A lady called our home on 01-12-11 at around 6:00 Pm and told us it was better to pay the money cause we would be stuck with paying the legal fees if we don't and it would be about $1500.00, or pay out in three months if we settle out of court.

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litlmoose
Sheridan, US
Dec 07, 2010 2:51 pm EST

Advance Cash USA is a scam. I have never received a penny from them and they are harrassing me and my family. Some guy from India calls saying he is Mike Jones and even has my personal info but it is a lie and they are trying to get you to send money to "settle out of court".

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Candy417
Daytob, US
Jun 22, 2011 4:33 pm EDT

They called me twice within a month, and tried to say I owed a certain amount of money. I told them I didn't believe them, and my Attorney would contact them. He said that was fine. I said, I very that's fine, Ur Fake, and I'm not payin u a dime. He just kept goin on and on with his scam. I finnally told him, that he already tried this once before, and when my attorney contacted them, they changed they're #. So! When I called his bluff today, even tho, he acted like, I was in the wrong, He did it again. He changed the #, even tho he said her wanted my attorney to call that #. Anyway! Anytime they call anyone, just tell them ur Attorney will contact them, they will stand there ground til, they get off phone. But try to call the # they give u, after you call there Bluff and Stand ur Ground. I called Fraud Department, They told me, they are tryin to catch them, But they change there # everytime, they try this stunt, on someone. And for me, not to believe a word they tell u, and not give any info out, or admit to any personal info they have. Hope this helps. The Attorney thing works everytime.

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Shannon36535
Foley, US
Feb 19, 2011 5:03 pm EST

Next time you hear from them, let them know from them moment you identify yourself that you are recording the phone call, also let them know any other communications & all phone numbers from this point on will also be recorded because you feel threatened and that you feel you are being scammed and until they can provide you with legal documents proving who they are and what they are trying to collect you will not send them any money per the FBI . (this is what I was told to do by the FBI) This deters alot of these scammers from calling over and over. Get a cheap recording device and use it! Call your local police and file a police report as well as the 3 major credit bureaus and the social security department cause they have your numbers. The FBI website also has an email link on their site to identity theif crimes. You can email them as well. This is a classic scam where you have sent your information online to someone and these people have it.WHATEVER YOU DO, DONT SEND THEM A PENNY!

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NikkiLuvGal
US
Dec 15, 2010 4:38 am EST
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thank you for posting this some guy Sean Castelino Indian Btw said that I was going to be sent to court when I know I never requested a loan from them and keeps calling from an unknown number or [protected]

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Cash Advance USA threatening litagation

A man by the name of Jeff Morgan called telling me he was an attorney representing a payday loan company, started to read this long legal sounding statement something to do with charges, collections and penalites. When I pushed him he gave me the name instant cash advance and then gave me instant cash usa. The man had a very thick accent and he was difficult to understand. Told me I had taken a loan out this fall and didn't pay it back however, I hadn't taken a loan out. It was scary because he had my bank acc't number, ss #, address & birthdate. Told me if I didn't appear in court in PA then he said California, then told me Minnesota I'd be arrested. Said I was being sued for $5484.87 but the settlement was for $1048.36. I pushed for his firms name and he said Jaffe & Jaffe Law and he was an attorney working from the "back office" of the law firm. I pushed for his location and address, he eventually gave me 115 Alice Street in Glenwillard PA. Also told me he was sending a sherriff out to arrest me and that I would be arrested for federal charges of bank fraud. Told him to send me certified paperwork through the USPS, if he was ligitimate he would use ligitimate legal means to collect. The more I pushed him the more angry he got and hung up on me. Pretty scary how much he had. I alerted our bank but I'm not sure what else I can do, any ideas?

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never again
Colorado Springs, US
Mar 08, 2011 1:30 am EST
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Just play his game, but DO NOT send this turkey any money. There are scams going around that claim that you owe x amount on a payday loan. Most people would pay it just to be left alone. Just tell the credit bureas that you need an alert put on your file. You can read of several other complaints by others on how this scam works.

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Shannon36535
Foley, US
Feb 23, 2011 4:32 pm EST

Next time you hear from them, let them know from them moment you identify yourself that you are recording the phone call, also let them know any other communications & all phone numbers from this point on will also be recorded because you feel threatened and that you feel you are being scammed and until they can provide you with legal documents proving who they are and what they are trying to collect you will not send them any money per the FBI . (this is what I was told to do by the FBI) This deters alot of these scammers from calling over and over. Get a cheap recording device and use it! Call your local police and file a police report as well as the 3 major credit bureaus and the social security department cause they have your numbers. The FBI website also has an email link on their site to identity theif crimes. You can email them as well. This is a classic scam where you have sent your information online to someone and these people have it.WHATEVER YOU DO, DONT SEND THEM A PENNY!

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Cash Advance USA advance cash usa

I was contacted by harry brown, he stated that I was being sued by advance cash usa, for an outstanding loan in the amount of $300.00 dollars. He told me I had 24 hours to take care of this matter and I would need to pay the amount of $512.00 to cover the loan and his fees for processing. He told me the only method of payment was from a credit card, debit card or a prepaid credit card. I requested copies of the documents and he refused to give them to me. The phone number he provided to me is [protected] which is in shafter ca. The fax number he provided to me [protected] is in the state of washington and the address provided to me 11000 wilshire blvd. Is in hollywood ca. I have never taken out a loan with advance cash usa. I have contacted my identity theft company, "life lock" and they have started their investigation into this matter.

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leahnore
McEwen, US
Feb 04, 2011 9:04 pm EST
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i have recieved several of these same calls from the same number. he has called my friends work and family/friends. this must stop i am posting this to face book and i hope no one ever fills out an app with this company again. obviously our info isn't private it is gave to anyone!

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Louisiana Lady
Morgan City, US
Jan 11, 2011 6:12 pm EST

I have been getting the same phone call from Harry Brown. The only difference is that the phone number is either 0000 or [protected]. They even sent me a document in my email for me to send them my credit card information so that they could take out installments for a loan my husband doesn't have. They say it was done online and my husband is not computer literate, I have the computer. He said legal action and I told him to go ahead and do it because we aren't going to pay for something that I know we don't have. I even checked my checking account. What a joke.

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Overview of Cash Advance USA complaint handling

Cash Advance USA reviews first appeared on Complaints Board on Mar 18, 2008. The latest review Email threats and intimidation to pay cash advance was posted on Sep 16, 2024. The latest complaint harrassing calls, failure to de-list me was resolved on Aug 23, 2014. Cash Advance USA has an average consumer rating of 3 stars from 134 reviews. Cash Advance USA has resolved 58 complaints.
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  1. Cash Advance USA Contacts

  2. Cash Advance USA phone numbers
    +1 (512) 571-3828
    +1 (512) 571-3828
    Click up if you have successfully reached Cash Advance USA by calling +1 (512) 571-3828 phone number 0 0 users reported that they have successfully reached Cash Advance USA by calling +1 (512) 571-3828 phone number Click down if you have unsuccessfully reached Cash Advance USA by calling +1 (512) 571-3828 phone number 0 0 users reported that they have UNsuccessfully reached Cash Advance USA by calling +1 (512) 571-3828 phone number
  3. Cash Advance USA address
    401 Congress Avenue, Suite 1545, Austin, Texas, 78701, United States
  4. Cash Advance USA social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 18, 2024

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