Carolina Auto Direct’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with their purchases.
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Watch out for Carolina Auto Direct, LLC's sales tactics
Watch out for Carolina Auto Direct, LLC's sales tactics. I applied for a loan online for a truck and was approved. When I talked to the salesman, they tried to add about $10,000 to the loan with their maintenance service, insurance, tax, tag, and $599 doc fee. I asked for a listing of charges and the finance rate, but the salesman couldn't give me an exact rate. I told him I didn't want any extras and would transfer tags. I also said that if I didn't like the truck, I wouldn't get it. I decided to go look at the truck and see what all the charges were. The salesman wanted a $1000 deposit to hold the truck, but the next morning I decided not to get it and texted the salesman to let him know. He replied that the deposit was nonrefundable, even though I didn't hear him say that and the receipt he sent after running my card stated that the partial payment was not refundable upon cancellation. I talked to the General Manager, who offered $500 back, but I disputed the charge with my bank. I have texted the salesman and left a message for the General Manager to call me back, but haven't heard anything yet. The way they do business is shady and they should send customers a paper like this before running a credit card for a deposit.
Is Carolina Auto Direct legit?
Carolina Auto Direct earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Carolina Auto Direct. The company provides a physical address, 2 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Carolinaautodirect.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Carolinaautodirect.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Carolina Auto Direct protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Carolina Auto Direct has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
About Carolina Auto Direct
At Carolina Auto Direct, customers can find a wide selection of pre-owned vehicles from a variety of makes and models. Whether you're in the market for a sleek sports car, a spacious SUV, or a reliable sedan, Carolina Auto Direct has something to suit your needs and budget. All of their vehicles undergo a rigorous inspection process to ensure that they meet the highest standards of quality and safety.
In addition to their impressive inventory, Carolina Auto Direct also offers a range of financing options to help customers get behind the wheel of their dream car. Their team of experienced finance professionals works with each customer to find the best financing solution for their unique situation, whether that's a traditional auto loan or a lease agreement.
Carolina Auto Direct is also committed to providing exceptional customer service throughout the car-buying process and beyond. Their knowledgeable and friendly staff is always available to answer questions, provide guidance, and offer support to ensure that every customer has a positive experience.
Overall, Carolina Auto Direct is a top-notch car dealership that offers a wide selection of high-quality vehicles, competitive financing options, and exceptional customer service. If you're in the market for a pre-owned vehicle in the Charlotte area, Carolina Auto Direct is definitely worth checking out.
Overview of Carolina Auto Direct complaint handling
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Carolina Auto Direct contacts
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Carolina Auto Direct phone numbers+1 (704) 240-3701+1 (704) 240-3701Click up if you have successfully reached Carolina Auto Direct by calling +1 (704) 240-3701 phone number 0 0 users reported that they have successfully reached Carolina Auto Direct by calling +1 (704) 240-3701 phone number Click down if you have UNsuccessfully reached Carolina Auto Direct by calling +1 (704) 240-3701 phone number 0 0 users reported that they have UNsuccessfully reached Carolina Auto Direct by calling +1 (704) 240-3701 phone number+1 (980) 281-2975+1 (980) 281-2975Click up if you have successfully reached Carolina Auto Direct by calling +1 (980) 281-2975 phone number 0 0 users reported that they have successfully reached Carolina Auto Direct by calling +1 (980) 281-2975 phone number Click down if you have UNsuccessfully reached Carolina Auto Direct by calling +1 (980) 281-2975 phone number 0 0 users reported that they have UNsuccessfully reached Carolina Auto Direct by calling +1 (980) 281-2975 phone numberProduct Specialist
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Carolina Auto Direct emailsrachel@carolinaautodirect.com99%Confidence score: 99%Managementpenny@carolinaautodirect.com96%Confidence score: 96%alec@carolinaautodirect.com95%Confidence score: 95%matt@carolinaautodirect.com94%Confidence score: 94%Saleschris@carolinaautodirect.com93%Confidence score: 93%jeff@carolinaautodirect.com90%Confidence score: 90%joel@carolinaautodirect.com84%Confidence score: 84%noah@carolinaautodirect.com84%Confidence score: 84%jay@carolinaautodirect.com83%Confidence score: 83%ryan@carolinaautodirect.com82%Confidence score: 82%
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Carolina Auto Direct address484 N Generals Blvd, Lincolnton, North Carolina, 28092-3560, United States
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Carolina Auto Direct social media
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