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Carl's Jr. Customer Care Service

Carl's Jr. Restaurants LLC

6303 Carpinteria Ave.
United States - 93013

Customer Support Phone Numbers

+1 877 799 7827 4 3
Work days:
Mon7 AM - 7 PM
Tue7 AM - 7 PM
Wed7 AM - 7 PM
Thu7 AM - 7 PM
Fri7 AM - 7 PM

Carl's Jr. Complaints & Reviews

Carl's Jr. / Promotions

JenTorres on Dec 3, 2016
I went to Carl's Jar on December 3rd, 2016, I had a coupon on buy one get one free on any big chicken fillet sandwiches for equal or less value, on the menu there was the regular sandwich and then the one with bacon and Swiss cheese, so I decide to get that one but the person who's taking...

Carl's Jr / Customer service

Chad Barnes on Dec 3, 2016
I was at your Carl's Jr on 5600 West and just off 3500 So in West Valley Ut this morning around 7:15 am. I set in the drive through for 2:minutes before a girl finally come the intercom and apologized for the wait and said that they were having system issues and asked if I would like to...

Carl's Jr. / Love notes comments extra time when not on shift

Chytah on Nov 20, 2016
Tiffany rabbidue at your east cypress Redding restaurant has been making advances leaving notes staying extra hours making sexual advances verbalizing how much she is willing to do to have a chance and its became a problem we work the same shift its uncomfortable and unwanted. Would like...

Carl's Jr. / Customer service

BeaTriceFrakes on Nov 5, 2016
Does not matter which Carl's jr. I go to there was a mistake every time tonight for instance went through the drive-thru ordered turkey Teriyaki combo meal with . . . Sprite and medium fry and another combo classic double combo with medium drink and Fry all I received in the bag was a...

Carl's Jr. / Excellent customer, service deficient web page format

Jocelyn Y Octavio Navarro on Oct 26, 2016
Dear sirs: Today I had the very gratifying pleasure of having lunch at your restaurant located in the city of Queretaro, Qro.México, next to the Plaza Constituyentes Mall, and pleasure because apart from the the delicious hamburgers your staff prepares, I had the opportunity to be served by...

Carl's Jr. / Cheating the customers with the food prices

Victor Sanchez Colfer on Oct 24, 2016
On 23 october 2016 I ordered a " bacon egg & cheese biscuit combo" and paid $ 5.09 + tax = $ 5.50 but in the announcement in the wall i could read  $ 4.69 then i claimed to the manager and the only thing she told me was that the prices had changed and gave me back 31 cents. The attitude of...

Carl's Jr. / Latest Commercial

Yolanda Aguirre on Aug 10, 2016
Fortunately Carl Karcher isn't alive to see the most recent commercial of 3 women in their underwear alluding to 3 way sex. All of this to sell hamburgers. Shame on you. Carl Karcher didn't need to use sex to make a profit. He must be turning over in his grave. Carls Jr. Has hit an all time low. Your CEO has no integrity whatsoever.

Carl's Jr. / Customer service

Amanda Renee on Jun 18, 2016
I went to Carls Jr on my way to a doctor's appointment two days ago. I got the $4 meal deal I brought it home after my appointment. My boyfriend took a bite of the chicken sandwich and there was a piece of long black hair. I called Carls Jr to complain and the manager on duty whose...

Carl's Jr. / Service, food quality and discrimination

badservicecarljrs on Apr 7, 2016
April 6 2016 Ordered two basic hamburgers combos, waited 30 minutes to receive the two hamburger meals. After I ordered the meals, there were five other females ordering their meals, they received their meals (within fifteen minutes) before I received my two meals, so I inquired about why...

Carl's Jr. / Consistently available menu items

Jessehensley on Mar 31, 2016
My office is in the neighborhood of your North Portland location at 39th Expressway here in Oklahoma City. There are lots of fast food chains nearby, but I prefer Carl's Jr.. I have never eaten a poor a quality meal at any of your locations. However, my complaint is not with the food...

Carl's Jr. / I am complaining about the Manager's service.

Lisset Solis on Mar 26, 2016
Hi I was visiting a Carl's Jr. Store in Los Angeles CA store # 7372. Alicia took my order in a really bad temper. To start of when we went into the store she didn't have any type of greeting. She immediately said "Yes!" meaning how may I help you. Then my husband placed his order and I...

Carl's Jr / Quality of food

Frank Borba on Feb 6, 2016
Went to Carl's Jr. in Kingsburg Ca. Feb 6th 2016. Ordered a Taco salad and a Turkey burger. The meat and beans in the salad was cold and the cheese on top tasted like fake cheese. The turkey burger was too salty and it looked different than the ones we've had before. If this is any...

Carl's Jr. Restaurants LLC / Can't get what was ordered

Reviewer36639 on Dec 23, 2015
going into Carl's, I placed an order and one was for the steakhouse burger what got a thickburger. Also the french fries were sitting sitting on the warmer as I came in and then after over 15 minutes they put these in my bag, COLD. If you go inside it takes forever for them to bring up...

Carl's Jr. Restaurants LLC / Commercials

Reviewer93778 on Oct 5, 2015
I am not is n favor of your distasteful commercials...Your food at one time, was enough for myself to return, not any longer...How low can a fast food chain go? When your commercials are on i decide to do some surfing, leaves a bad taste in my mouth...Better hire a reputable commercial...

Carl's Jr / My hand got burn

Amir rezk on May 16, 2015
My wife and I went to the Carl's junior on 9400 slauson ave in Pico Rivera CA. We were there around 11 am. We gave our order through the rice through. The girl at the window did not close the lid completely for my coffee. And the coffee spilled all over my left hand, and on my pant...

Carl's Junior / Service and negligence

Marchuka on Jan 27, 2015
I have been to this establishment many times. I always order my three children the chicken star meal, and each time I ask for barbecue sauce and do not receive it. For the past 3-6 months this particular store is huge in packaging their own sauce and literally only a pump of sauce is in...

Carl's Jr / Fast Food Service

Angierose33 on Nov 12, 2014
I love Carl's jr and the food which I why I keep giving the Bountiful location a chance but it is ridiculous. First off I have friends who worked there who smoked Crystal Meth behind the gated trash can area. They told me my card was declined. I parked my car, checked and I HAD money...

Carl's Jr. / Jalapeno Burger

sdchefkeith on Apr 12, 2013
TERRIBLE FOOD!!! I am so so sooo disappointed. I am the chef for the S.D. Chargers and the S.D. Convention Center. I go thru fast food maybe two times a year, but consider Carl's Jr the higher standard in "fast food" so stopped by. I didn't expect 5 star but what I got was an...

Carl's Jr / food

Tina SY on Feb 17, 2013
Went to Carl's Jr. in Fowler, Ca. for lunch. Lately the food has been really bad. This last visit I got a side salad and turkey burger. As I began eating my salad I noticed there was a large piece of of the center of the lettuce head. Not edible; bad thing that's not the first...

Carl's Jr / 2012 Sexual Commercial

tarabeth89 on Sep 24, 2012
The new Carl's Jr commercial is completely distasteful and needs to be removed. I am not the only one who feels this way. I have a two year old that does not need to see a sexually explicit image on a break from our family tv show. Meat being thrown onto the breast of a female doe...

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