Camping World review: Product/customer service

Yesterday I went to Camoing World in Spokane, Washiungton with my grandson to tow his newly purchased 33' travel trailer home. The service crew took my truck, installed the hitch and hooked up the trailer then brought it to the front lot and told us it was good to go. We headed home but went less than three miles on the freeway before I looked in the mirror and seen a tire smoking on the trailer. I pulled over on the shouldser and got out and the tire was a total loss, all shreddeed, etc. I understand tires sometimes go flat, but that isn't the reason for this complaint. There was a spare tire with the trailer but no jack or lug wrench, so we called Camping World and asked if they could send someone down to change the tire. We were told, "No we're are not a tire store and don't offer that service"! They told us to call a tire store and then file for reimbursement through the Good Sam deal. I called three local tire stores (while we sat on the shoulder of a very busy freeway) but none of them had service personnel available for at least 3-4 hours. Finally I drove slowly on the shoulder to the next exit and got off the freeway and found a wide spot to palrk. My grandson walked down the street to a small automotive shop and asked if they might have a jack we could borrow, and a very nice guy at the shop brought a jack and lug ranch and changed the tire for us, and refused letting us pay him ( I wish I remembered the name of the shop so I could give them a good review!) But the point is. I'll never give Camping World another nickles worth of business for refusing a simple service to a customer that had just spent over $40,000 in their business less than a hour earlier and I'll tell everyone I can about the poor customer relations they offer!