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Roof replacement
On September 11th 2023 I took my 2005 Class C motor home to Camping World In Boise Idaho to have the roof replaced. On October 19th I was told they were just finishing up and It would be ready to pick up Friday October 20th. On that Friday I received an email from the service rep that “Camping World Corporate” was closing the Boise branch effective, immediately, Friday the 20th and mine was the last unit left in they shop. I went directly to their shop to find workers on my MH roof still working. Their shop was empty, all materials,equipment, and tools had been removed. They told me to come back Monday the the 23rd. When I returned Monday they still had to finish reinstalling the exterior ladder and caulk some seams. The finished job is horrible. the caulking looks like it was an after thought. And they reattached the front cap with random screws and washers. This was an 11,000.00 plus job. Horrible service and workmanship.
Desired outcome: I would like the finished job to look as close as possible to the factory finish.
Service
Good day Mr. Marcus Lemonis, I am a very dissatisfied customer. Please allow me to explain. On April of 2023, my wife and I were at the Camping world store at 12020 Shriner Blvd. in Biloxi MS, 39532 to look at Class A RV’s. After looking at some, we chose to move forward with purchasing a 2018 Itasca Intent 31P VIN 1F65F5DY8J0A12399. The first thing...
Repair/service
I brought my Rv in for repairs and upgrades. CW damaged the body @generator compartment area. I stopped payment. I left for my vacation and on my first night that I could expand the slide out the topper which CW adjusted (verified by my mobile mechanics I had to hire ($200)) caused my slide out to jump track and brake. My extremely expensive brakes they...
Read full review of Camping WorldMotorhome
In August 2022, we went to Camping World on Dick Pond Road in Myrtle Beach, SC looking to get a smaller motorhome. We had a 2020 43 ft. Jayco 5th Wheel that we absolutely loved but with the costs of trucks we could not afford a truck payment and the camper payment. We decided to look for something smaller that was drivable so we would only have one payment...
Read full review of Camping WorldService sept Braidwood IL
Our leveling system stopped working and we took Our 2019 Forester class C rv in for service on July 5th. Rodent damage was found in the electrical motherboard. New parts were ordered. It is October and our RV is still not road ready. Our insurance company said it would take 8 man hors to complete the work. The technicians do not know what they are doing and...
Read full review of Camping WorldJacks not working on my 2014 Georgetown motorhome just purchased in bowling Green
Purchased 7/31/2023 part of deal was it was all working properly when i pickup and purchase this date. No one told they were not working until i asked them to turn them on. The person doing walk thru said they should have told you they were broke. Sales manager and salesman both guaranteed me it was a quick fix and would be done quickly. It has been at 2...
Read full review of Camping World2018 Zion SRT
Purchased from Camping World Berkley Massachusetts on April 21, 2023. As part of purchase agreement CW installed new K2 Lithium batteries. On our first trip in our Zion SRT in July, the batteries lost charge and would not recharge despite following all instructions from Good Sam Elite Tech Help Line technicians. Brought it back to CW Berkley to remedy the...
Read full review of Camping WorldNew camper haven't been able to use for over 2 months
Made an appointment with the GM to look at trading our camper for a larger one for 2pm on 7-19-23 at Camping World in Longmont, Colorado. Arrived a few minutes early and was asked to wait, that he would be right down, 20 minutes later someone tells us he can’t make it. We informed them that the GM had stated a certain salesman would take care of us. Turn...
Read full review of Camping WorldService
Camping World has had my horse trailer for repairs 3 times since July 2022 at the Bufors, GA location. I dropped it off in July of 2022 and they kept it for over 7 months. I picked it up in February and there were numerous things missing, not done, or worse yet I was charged for that didn't need to be done because it was not part of the damaged area. I wa...
Read full review of Camping WorldI purchased a motor home
They charged me $25,000 plus for items that I didn't want. I bought on a Saturday called on Monday and again on Tuesday. By Friday they got reply back that it takes them 4 to 6 weeks to remove the items from my loan. Right now my loan is 4 days old and it's $700 plus and in three weeks add maybe 2,000 more dollar of interest. Radio in motorhome is a cheap $80.00 Walmart radio. Where is the one that came with the 450e.
Desired outcome: Camping world to end all these unwanted items and pay my interest to date.
Service camping world Oxford
I would not even give them a 1 star! Camping world Oxford Alabama has made our life miserable. And corporate is evil!. So sneaky and liars! Had to take our 2021 camper in 6 times in 11 months! And they made it worse with more repairs each time.
Communication terrible. Had to drive there several times to get any information! Hour each way! Will never use any camping world again! Was told by corporate they deal with at least 23 complaints a day!
on 6/20/2023 I purchased a Pinnacle 36KPTS from Camping world Eau Claire, WI
On 6/20/2023 I purchased a Pinnacle 36KPTS from Camping world Eau Claire, WI. I live in newnan Ga and drove up to pick the RV up. It's almost 3 months now and I have not received the title and registration on the RV and my bank is getting upset and I need to TAG the RV. I paid all the sales tax their and I need this paperwork NOW! I have emailed Cindy Halberg the Finance Manager at Camping World of Eau Claire 6440 Scully Drive Eau Claire, WI 54701, [protected] many times and a few calls. Enough is enough... Please reach out to me at bush.[protected]@delta.com and see if someone can get this ball rolling. coming up on 3 months.
Regards
Bush Denney
Service and Sales
Was told it would take 3 weeks for the work on my motorhome to be completed. 3 months later and "ALL SUMMER LONG" they still have it because they cannot make the brand-new auto stairs work. They installed them and they don't work... This treatment from such a big company is unacceptable. We also discussed with the sales dept to sell our MH to them. They inspected it, gave us a dollar amount they would give us, we agreed. We live 1.5 hours away, Next day driving there once again to bring the title, almost arriving - on the phone we were told they are no longer buying it. AND THE KICKER IS THE STAIRS ARE STILL NOT WORKING! $13,000.00 worth of repairs! Had to STILL leave it there drive 1.5 hr home and will have to return 1.5 hr yet again.
Rex Cardwell [protected] Service advisor Gonsolvo(entiree shelf of awards).
Desired outcome: To sell my vehicle like they promised and to not keep being lied too. Gonsolvo in Service and Alex&Nick in sales.
I had purchased my RV on Sept 1. We brought it home Sept 18. I really don't know what the delay was. With the insurance that was imposed on me, that I didn't want to pay another $18,000 for Good Sam insurance, it included the protective coating on the outside to prevent fading, etc. which I was told they did. How do I know? No proof. We took it camping Sept 23-24, and on the way home, the engine was so loud I could not talk with the driver. Then, the check engine light came on. We took the RV back on Sept 28. When we picked it up Oct. 11, they said they had insulated the cover between the two front seats and check engine light fixed. Result: Whatever was put under the cover, worked, as now I could hear the driver. The check engine light came on within 5 miles. We took it back Oct. 12. We were called to pick it up, it is ready on Oct. 26. The light came on again in less than 5 mile. That light came on 3 times after it was serviced. Jason sent a driver to get it on Oct 27. It was delivered on Nov 7. They said they put a new catalytic converter on...no light this time. As the owner of the RV, I have no way of knowing if it is fixed or not until in April or May 2024 when we may try to use it. He assured me that it was fixed, that he had driven it 3 times. The good thing about this whole fiasco is that I wasn't asked to pay anything. Camping World covered the cost, as far as I know. The guys were good, but I feel that they all need to be trained better in knowing each RV. One didn't know that the remote to the fan needed new batteries, as to why it wasn't working. I told him that. It was supposed to be fixed when we picked it up, it wasn't. We were told that we would have to get on the bed to turn that fan on. You don't tell people that. We discovered that it worked with the remote. The instructions in then manual showed how the overhead bed would come down. It didn't work. We discovered that it worked from the monitor. The hood locks wouldn't unlock on one side. No instructions for the refrigerator. I hope my problems are done. I won't know til next spring. $102,000 for that unit that included $18,000 of Good Sam insurance that I didn't want to buy but was encouraged to do so. When I tried to cancel it, I was told that I might need it, that I should keep it. So, I have it. I hope I don't need the medical part, or the unit part. Have a good day.
Arl Carlson, Larsen WI.
Lack of response to issues
I filed a complaint about a week ago, received a phone call from corporate telling me my complaint would be addressed and I would receive a phone call within 24 hours from the local camping world to resolve the issue. I still have not received any calls and the problem is still there. This is in regards to the roof not having been coated and the leak in the...
My used 2016 lance travel trailer 2285
In May Camping World (Orla ) , took my trailer on consignment. (May 4th, 2023 ). On June 24th I emailed Orla and asked her how much they could give me if they bought it outright from me. She said she would find out and let me know, but she never returned my email. Aug 14th I asked her again 5o give me a quote. I never heard back. Aug 17th I tried again to...
Read full review of Camping World2021 Forrest River 37FLH
My wife and I purchased a 5th wheel trailer in June 2022 in Oakwood, Georgia. Camping World pulled the trailer to the lot we rented and first rattle out of the box the Bedroom AC did not work. It took 4 1/2 weeks to get an AC. My wife and I had to stay in a Hotel during that time due to it being Summer. That was extra $ 4,200 we didn't count on. After the...
Read full review of Camping WorldHorrible service from the dealership and no-follow through with corporate office
DO NOT BUY FROM THIS CAMPING WORLD of Lubbock. They were wonderful during the purchase, called checked in got us the best deal etc. Then had our brand-new camper at home for less than a week hadn't even used it yet and the awning detached from the fifth wheel bending the polls and sticking out about 4 ft from the fifth wheel, which of course made it...
Repairs and servicing.
A year ago last May my husband and I purchased a Forest River travel trailer at Camping World. We went to pick it up and it had a scratch half the length of the trailer. There were also many other things wrong (this trailer was nowhere near ready to deliver). We were told that they could not take care of anything for a while and we needed to take it home...
Read full review of Camping World2023 heartland mallard
So I purchased this trailer Nov of 22 and have been trying to get the warranty work done at camping world of Eugene. Ive had 3 different people draling with issues but no follow up. The Gm said im pushy and rude and told me to take my business elsewhere. Ive sent people to buy here and ove purchased a few in last 6 years. I just need trailer working right. And really don't want to deal with the lies and false promises of getting it fixed. Ive been waiting awhile. So next step is to blast company for not following thru with customer service.
Desired outcome: To get my trailer fixed
Pay off for my trade in.
July 12 2023 I purchased a forrester Motor home from dealership in Jackson, Ms. I traded in a forrest river motor home, that was financed thru US BANK. I have contacted US Bank numerous times since then and as of today they do not acknowledge that a pay off has been made. In addition another payment has been made to us bank thru auto pay from my bank. I...
Read full review of Camping WorldAbout Camping World
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Camping World emailscs@campingworld.com100%Confidence score: 100%Support
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Camping World headquarters250 Parkway Drive, Ste 270, Lincolnshire, Nevada, 60069, United States
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Most discussed complaints
I will never visit camping world for servicing or installation again 3 (opinions to this review) I purchased a $50,000 rv on 2/22/2024 at a rv show. I was promised hitch as part of “let’s go camping” package but did not receive it. 1 (opinions to this review) Service and Sales 1 (opinions to this review) Poor service, misleading in sales 1 (opinions to this review) Can't get my R.V. fixed even after I bought very expensive full service policy. 1 (opinions to this review)Recent comments about Camping World company
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