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CB Food Retail and Services Food Basics 3712 Innes Rd Unit 1, Ottawa, ON, K1W 0C8, CA
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Food Basics
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Food Basics

3712 Innes Rd Unit 1, Ottawa, ON, K1W 0C8, CA
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8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
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7:00 am - 8:00 pm
Sun
8:00 am - 8:00 pm
ComplaintsBoard
L
10:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Food Basics - Staff and “supervisor”

Today January 5th at 10am I’m doing groceries for Instacart at this branch unit#1 3712 Innes Blvd in Orleans. I’ve had an emergency I had to stepped out for less than 10min and asked a huge favour to Staff Zanit and relied on her words that she will keep my cart with my groceries and soon as I came back me grocery items are gone and I’ve asked her and she said they took my strawberries back because there’s limited quantities and a Christine acting supervisor said I cannot have 10 counts of strawberries because it’s limited and I can only have 4 of them. Please help! I felt small and treated minor because I’m Asian.

Desired outcome: Compensated with my time and effort to get my groceries and a disciplinary actions for these employees!

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Read full review of Food Basics and 23 comments
Update by Lovely Calagui
Jan 05, 2024 10:56 am EST

I forgot to mention that I said to staff Zanit that this is my job and my bread and butter right now where I pay my bills but the (supervisor) Christine says they don’t care about Instacart. I have panicked and raised my voice and she shouted at me to “GET OUT”! So I burst into tears and I had to do is leave.

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23 comments
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Lovely CaIagui
, US
Jan 12, 2024 11:23 pm EST

WHY is everyone givint me a thumbs down. I only punched my grandmother in the face because of them. Now I face criminal charges.

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Lovely CaIagui
, US
Jan 11, 2024 9:13 pm EST

Both Zanit and I are Asian, he should have made an exception for me. No one would know. He should also have taken my said and said the seven year old provoked me by bumping int me becaus I am racist, hs parents said he slipoed obn the strawberries i smashed. That is a lie he was trying to knock me over because I am Asian and have brown skin and he has hate in him. His apretnst tught him to be racist.

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Lovely CaIagui
, US
Jan 12, 2024 11:22 pm EST
Replying to comment of

WHY ARE You all giving my comments a thumbns down, also the only reason I punched my grandmother in the face is because I am angry at them.

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Lovely CaIagui
, US
Jan 11, 2024 9:11 pm EST

I bet Zanit married a white woman, and has white kids and was brainwashed into hating his own color. THat is why he did not make an exception for me.

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Lovely CaIagui
, US
Jan 11, 2024 9:11 pm EST

I hope everyone in Zanit's family dies, his children, wife, parents,cousins est. That he is alone with no one to love and no one to love him. We are both Indian we are both Asian, we are both brown, be could have been nice and made an exception. he did not. He is just as racist as the white people there.

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Lovely CaIagui
, US
Jan 11, 2024 9:09 pm EST

Now I am seeking compensation and lawyer fees as I have to find a lawyer. My grandother is having me charged and the racist parents. I need compensation for my time, ten counts of free strawberries, me unbanned from this store, legal fees and compensation for pain and suffering. My grandmother's medical bills from me punching her in the face, and many other things. I don't care about the rules as a business owner who sold food I should get more than the limit. Thanks to then no one can buy them, since I stomped on all the strawberries and spit on other food. Ha ha.

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Lovely CaIagui
, US
Jan 11, 2024 9:06 pm EST

The white boy that is racist made me feel small, and it felt good punching him in the face, but his parents are racist and pressing chaerges he knocked me with the cart. I felt much better when I punched him in the face, but when the racist police arrested me I felt small again. WHY WAS THE BOY WHO BUMPED INTO ME ARRESTED. They calimed it was an accident, I doubt it. I said I punched him in the face by accident. They said I punched him six times, the mother was attacking me, neitehr white mother or boy was charged. I was.

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Lovely CaIagui
, US
Jan 11, 2024 9:04 pm EST

I also am losing my business. I am in tears over this. Why are they discriminating against me? I did othing wrong.

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Lovely CaIagui
, US
Jan 11, 2024 9:04 pm EST

I was also kicked out of the store for spitting on fruit and vegetables, they want me to pay for everything i damaged, I won't, and I am gald they have to throw that all out.

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Lovely CaIagui
, US
Jan 11, 2024 9:03 pm EST

I even punched my own granny in the face and even though she is family she is having me chaged.

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Lovely CaIagui
, US
Jan 11, 2024 9:02 pm EST

I have intacart. I own a business, i have spit in strawberries of white racist customers and was that is why no one came, I was arresed for spititng in my customers food.

ComplaintsBoard
J
11:41 am EST

Food Basics - Money transaction

I spend over 5000.00 $ Five Thousand Dollars a year at the Food Basics store in Orleans.
Today I was short changed $ 2.10 at the cash. This never happens, and I tried to fix the issue, by driving back to the store. I had to wait 15 minutes before I was able to address the issue with Management. After which they told me they had given me the correct change. I will send a hard copy to Metro in the coming days, so this never happens to anyone. Such a big enterprise for a few pennies. OMG. Food Basics ought to be ashamed of themselves.

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