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Internet Providers Complaints

Sort Complaints by: Date | Alpabet

"DSL" Service

Posted: 2008-04-11 by Rebecca David [send email]
Poor service!
Complaint Rating:  100 % with 1 votes
I have recently had DSL hooked back up for a second time with Windstream. Let me tell you, this service is one of the worst that I have had to deal with. On Monday, March31, 2008, I called to have my service reconnected after 5 months of disconnect. Why did we disconnect to begin with, the service...
Comments United States Internet Providers

4spences

Posted: 2008-05-11 by Joe Spence [send email]
Hughesnet ripping me off
Complaint Rating:  0 % with 0 votes
I have had hughesnet for about 3 months. I am sick to my stomach. I bought the pro package that says I would be getting up to 1000 down and 200 up on downloads. I am only getting 60 to 70 per cent of that. Not only that, but when i complain, it gets me nothing. They recently tried an upgrade...
Comments United States Internet Providers

4spences

Posted: 2008-05-11 by Joe Spence [send email]
Hughesnet ripping me off
Complaint Rating:  0 % with 0 votes
I have had hughesnet for about 3 months. I am sick to my stomach. I bought the pro package that says I would be getting up to 1000 down and 200 up on downloads. I am only getting 60 to 70 per cent of that. Not only that, but when i complain, it gets me nothing. They recently tried an upgrade...
Comments United States Internet Providers

750 ul broadband

Posted: 2008-08-24 by jasmeet [send email]
very low speed 15 kbps
Complaint Rating:  0 % with 0 votes
broadband speed is very low. i checked on the site testmy.net it shows 115 kbps or 0.1mbps (15 kbps). i have also talked to the customer care at patiala. but they are not solving the problem. i do not have any parallel telephone connections also. it has been about a month, that the customer...
Comments United States Internet Providers

Acceller - Digital Landing

Posted: 2008-05-09 by Richard Kelley [send email]
Failure to send $120 Amazon Gift Card
Complaint Rating:  100 % with 1 votes
Failed to provide $125.00 Amazon Gift Card in accordance with signup agreement. All instructions were complied with and vendor failed to respond to e-mails or telphone calls. jgallow@acceller. com also does not respond to e-mails....
Comments United States Internet Providers

Acceller / Buy Telco

Posted: 2008-01-15 by Rebekah [send email]
Have not rec'd amazon gift card!
Complaint Rating:  100 % with 1 votes
I ordered my Comcast service via Amazon to qualify for the gift certificate in July, 07. Sent in all the paperwork to get my promised Amazon gift card. It's been 6 months and nothing. The email was returned saying they get too many emails to reply. The phone number on their website...
Comments United States Internet Providers

Acceller Telco

Posted: 2008-02-13 by Sharon [send email]
Terrible experience!
Complaint Rating:  0 % with 0 votes
Don't bother with them. You can get $150 back in check, a free modem and install kit, all at Circuit City - and it actually works (so I'm told, I wish I'd done it that way). I can't not get my rebate - because i can't GET THE REBATE FORM. If anyone has their email...
Comments United States Internet Providers

Acceller/BuyTelco/Digital Landing

Posted: 2008-03-31 by Jason Gallow [send email]
Gift Card Issues
Complaint Rating:  0 % with 0 votes
My name is Jason Gallow and I work for Acceller/BuyTelco/Digital Landing. I apologize for anybody's inconvenience, currently we have gone through a change in the lines of communication, if anyone is having any issues receiving a promotional gift card, please contact me at jgallow@acceller.com...
Comments United States Internet Providers

Africa Online KENYA

Posted: 2008-01-17 by Jamesh [send email]
Rip off internet service
Complaint Rating:  100 % with 1 votes
This is the slowest internet isp service I have come across. I pay 9000 kshs (about USD $133 per month) to get a connection speed slower than a dial up seed. Every time anyone attempts to download, Africa online's servers black list your ip address to a slow speed. Apparently I'm paying...
Comments Kenya Internet Providers

AIM Callout

Posted: 2008-03-28 by Henry [send email]
Fradulent AIM Callout Charge
Complaint Rating:  0 % with 0 votes
Received fraudelent charge on my credit card of $10 for AIM Callout Service. I called AOL and they admitted it was fraudulent charge but won't refund until I fill out there "affidavite." They didn't need anything in writing to charge me. I called my credit card company, now...
Comments United States Internet Providers

Airtel

Posted: 2008-01-08 by Badri Viswanathan [send email]
Deactivated my boradband service
Complaint Rating:  0 % with 0 votes
Dear Sir/Madam,

On November 28th 2007, I got the broadband connection from Airtel. To get the connection I had to pay Rs. 500/- for "registration charges". I gave a cheque to the sales person and I told him that I had moved to Chennai just a week back and I do not have...
Comments India Internet Providers

Airtel

Posted: 2008-04-17 by gayatri [send email]
Money deduction
Complaint Rating:  0 % with 0 votes
i had activated GPRS on 6th april 2008 and i deactivated GPRS on 7th April 2008 but my money is being deducted till date that is 17 th April 2008. They said i would get the money back in 24 hours but not as yet it is goging to be 60 hours...
Comments India Internet Providers

Airtel

Posted: 2008-06-09 by Balaji [send email]
Terrible company
Complaint Rating:  0 % with 0 votes
I have given the Airtel broadband connection only 4 days before. within that there is a problem in landphone that it is dead and the internet connection is not working. And also when trying to reach the customer service representatives they are not picking up at any time but saying 24/7 which...
Comments India Internet Providers

Airtel

Posted: 2008-08-01 by vijay singh [send email]
gprs deactivation
Complaint Rating:  0 % with 0 votes
i want 2 deactivate my gprs but it not possible frm 121 coustomer care along with sms. im paying 250rs every month...
plz anyone help me......
Comments India Internet Providers

Airtel

Posted: 2008-08-04 by Joshy Joseph [send email]
Coverage Problem
Complaint Rating:  0 % with 0 votes
please increase your coverage and provide daily and week internet option, again we are not provided RS 274 coupon....
Comments India Internet Providers

Airtel

Posted: 2008-08-06 by Sujith [send email]
Broadband Connection Speed
Complaint Rating:  0 % with 0 votes
Very Low speeds in Airtel Broadband Connection...
Comments India Internet Providers

Airtel

Posted: 2008-09-07 by Mystic [send email]
About Customer care
Complaint Rating:  0 % with 0 votes
I am tried to dial 121 to talk with airtel customer care but there is no response, and in 12140 also. i am trying this from last some hours because i want to use internet in my PC, my Mobile office is also activated and my mobile is sony ericssion K608i, my handset is supporting internet facility....
Comments India Internet Providers

Airtel - Wireless Internet Modem

Posted: 2007-09-28 by muraleedhara [send email]
Modem not delivered
Complaint Rating:  0 % with 0 votes
I have paid rs 7200 for wireless internet modem and airtel promised that modem will get with in one day. But even after 7 days i am not getting any reply from airtel and not lifting the phone also. What a poor service....
Comments India Internet Providers

Airtel Broadband

Posted: 2007-10-10 by Sriram [send email]
Airtel Broadband poor customer service
Complaint Rating:  0 % with 0 votes
Looks like I am not alone. I raised a complaint about broadband billing (that became twice for a particular month without any extra activities) during the beginning of August 07.

Till today (10-Oct-07), none has come back to me to resolve the same. I have made umpteen calls to...
Comments India Internet Providers

Airtel Broadband

Posted: 2007-10-23 by Priya [send email]
Poor services
Complaint Rating:  100 % with 2 votes
We have an airtel broad band connection at home. when we shifted our house the airtel guys took forever to come and shift the connection. After a almost a month of calling up daily the technicians came to install the connections. The new flat had concealled telephone points at four different...
Comments India Internet Providers

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