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Bell Canada - Internet cable cut

Posted: 2011-10-12 by    Mark Ommerson
Complaint Rating:  100 % with 1 votes
We have a resident in the basement of our house who signed up for Bell dry-loop DSL.
Our own internet connection is with Acanac.
The Bell technician came yesterday to set up her connection. When he left, we noticed that our internet connection is dead. We checked and found that...
Complaint comments Comments Complaint country Canada Complaint category Internet Providers

optonline - internet

Posted: 2011-10-12 by    rosey1946
Complaint Rating:  0 % with 0 votes
Optonline is a cable company on Long Island NY. They changed our password without our consent and now we have no access to our e-mail. This happened while on vacation and although we followed through on every request, they even had us get someone to go to our home-our handiman- and get a number...
Complaint comments Comments Complaint country United States, New York Complaint category Internet Providers

Clear - Poor connection-charged after disconnect-charged cancellation fee

Posted: 2011-10-10 by    Yeshuaschosen
Complaint Rating:  0 % with 0 votes
After r
leasing 2 modems I decided to save some money I purchased a third modem for another location(for my daughter & grandchildren)I was having serious connection problems after I activated the 3rd modem on Clear.They gave me 1 month free but the next month they charged me twice as...
Complaint comments Comments Complaint country United States, North Carolina, Kernersville Complaint category Internet Providers

Time Warner Cable - Price lock is a scam!!

Posted: 2011-10-09 by    Winter of discontent
Complaint Rating:  100 % with 1 votes
Around May 2009 I signed up for a price lock guarantee with Time Warner Cable. I was supposed to get a fixed monthly rate for 2 years with the stipulation that I would have to pay a cancellation fee if I changed services before the 2 years was up. Time Warner never honored this lock. My bills...
Complaint comments Comments Complaint country United States, Wisconsin Complaint category Internet Providers

Comcast xfinity - Highly Disappointed

Posted: 2011-10-09 by    camraecon08
Complaint Rating:  0 % with 0 votes
I called to connect internet service on Sept 21, 2011. They set up a self install on Sept 22, 2011. The tech came out and informed me I would half to set up a "professional install". I called Comcast as soon as he left. I told them I would have to get permission from my landlord in...
Complaint comments Comments Complaint country United States Complaint category Internet Providers

Airtel Broadband - Frequent disconnection of Internet/IPTV line - non responsive customer service

Posted: 2011-10-08 by    Sumit N
Complaint Rating:  0 % with 0 votes
tired of horrible customer service from airtel. ive complained about 9 times now in the last one week about the same problem - frequent disconnection of internet/iptv line. somehow my complaints automatically get resolved without anyone calling me or visiting my place. and i have to complain...
Complaint comments Comments Complaint country India Complaint category Internet Providers

Anonymous - Internet connection

Posted: 2011-10-07 by    HITMANFOREVER
Complaint Rating:  0 % with 0 votes
My internet provider (DIGITEL) here in Balibago, Angeles City is too slow. The 1MB I subscribed is just the same with 386 kbs and now since Oct. 01, 2011 no connection at all. Today Oct. 08, 2011 I still suffer from very slow connection that it will take 30-60 mins. when you click a website....
Complaint comments Comments Complaint country Philippines Complaint category Internet Providers

Century Link - POOOOOOR Service

Posted: 2011-10-06 by    Donaz
Complaint Rating:  100 % with 3 votes
About 3 months ago I got a bill from Century Link for twice my normal bill. I contacted them to let them know it was paid. Come to find out our account number had changed so it went to the wrong account number. They told me it would take 2 months to correct. In the mean time I was shut down...
Complaint comments Comments Complaint country United States, Arizona Complaint category Internet Providers

United Online Collections (Netzero) - Fraudulent bill

Posted: 2011-10-05 by    kannk
Complaint Rating:  100 % with 1 votes
I recently received an alleged "bill" from United Online Collection (Netzero) for $19.90. This statement said that my "payment" was past due and if I didn't pay it within a certain length of time, it would be turned over to a collection agency. Here's the problem...I...
Complaint comments Comments Complaint country United States Complaint category Internet Providers

Comcast Business Class Internet - Comcast Refuses to Cancel

Posted: 2011-10-04 by    ComcastRefusetoCancel
Complaint Rating:  0 % with 1 votes
We are local small company in Rosenberg, TX looking for Faster internet service. We signed up with Comcast Business Class Internet that promised 22mbps http://business.comcast.com/SMB/services/Internet/plans

July 2011 - Service Began. Mid July and August - Service would be Constantly...
Complaint comments Comments Complaint country United States, Texas, Rosenberg Complaint category Internet Providers

AT&T DSL - Incorrect Billing

Posted: 2011-09-30 by    sless
Complaint Rating:  0 % with 0 votes
I signed up for AT&T DSL service via their website on 05/31/11 during the order process I selected self installation and that I already had an existing AT&T compatible DSL modem. My online order clearly states that there would be no equipment fee or installation fee. On 06/02/11 an AT&T installation...
Complaint comments Comments Complaint country United States, Wisconsin Complaint category Internet Providers

HughesNet - Scam

Posted: 2011-09-30 by    HughesNetSales
Complaint Rating:  100 % with 5 votes
I worked for HughesNet from February 2010, until September 2011. I've bit my tougne up until I was recently fired, for a low performance factor. So now I will let you all know the truth. I used to come on here and pretend like our service was good, and try and help people who said our service...
Complaint comments Comments Complaint country United States, Ohio Complaint category Internet Providers

AT&T - 3 day limit on activation refund

Posted: 2011-09-30 by    Wayne Day
Complaint Rating:  0 % with 0 votes
I purchased a wireless internet modum and the AT&T tower was a 2G tower. They didn't tell me I couldn't get 3G so on the third day I took the unit back to the AT&T store. Their warenty states if its returned in 3 days there is no activation charge. I paid for it with a check and they...
Complaint comments Comments Complaint country United States, Indiana, Evansville Complaint category Internet Providers

AT&T U-verse - Reap-off

Posted: 2011-09-28 by    digicolor
Complaint Rating:  100 % with 1 votes
The new AT&T U-Verse they advertising for $14.95 per month the real cost per month is $48.95 but they have a program that they do not tell you that they give you a $24.95 per month credit back to you account for the 11 month up to a year. Equipment cost is $90.00 but they give to you for $75.00...
Complaint comments Comments Complaint country United States, California, Los Angeles Complaint category Internet Providers

fing.com - cut me off with no warning

Posted: 2011-09-28 by    tonyvolp
Complaint Rating:  0 % with 0 votes
hi i was a gold mrmber for some time, i spent i lot of money on this site, now there cut you off with no warnig, all i am asking is i can get some time tio veiw my emails but i cant....
Complaint comments Comments Complaint country Canada, Ontario, Toronto Complaint category Internet Providers

Verizon High Speed Internet - Misled and cheated for service

Posted: 2011-09-25 by    sidexcited
Complaint Rating:  100 % with 1 votes
I wanted to switch my internet to verizon and called up the company. The service rep checked and told me I can get up to 7 Mbps from verizon for $29.99. Hearing this, I decided to sign-up with verizon and cancelled my existing cable service. When internet was installed, it turned out to be only...
Complaint comments Comments Complaint country United States Complaint category Internet Providers

Celcom - EXCESS PAYMET NOT REFUNDED

Posted: 2011-09-25 by    windy chew
Complaint Rating:  100 % with 3 votes
I TERMINATED CELCOM BROADBAND SERVICE SINCE FEB 2010 AND I HAVE MADE EXCESS PAYMENT WHICH CELCOM SUPPOSE TO REFUND TO ME AFTER SERVICE TERMINATED. HOWEVER I HAVE CALLED TO COMPLAINTS AT LEAST 3 TIMES AND WALKED IN TO COMPLAINTS MORE THAN 3 TIMES. THEIR CUSTOMER SERVICE PROVIDER EITHER NOT ASSIST...
Complaint comments Comments Complaint country Malaysia Complaint category Internet Providers

Reliance natconect - my data card canvart postpaid to prepaid

Posted: 2011-09-24 by    postpaid to prepaid
Complaint Rating:  0 % with 0 votes
dear sir
my complent is all rady sumbit your customer care 15/9/2011 your beackand teem is not re solve my problem
my datacard no is 8595259044 postpaid to prepaid please convert my no phone 9810833857...
Complaint comments Comments Complaint country India Complaint category Internet Providers

TATA Photon - Deactivation of Services

Posted: 2011-09-23 by    Kapil_Khurana
Complaint Rating:  100 % with 2 votes
My tata photon plus no. 9212628471 is unnecessarily topped up with some idiotic VAS which I don't even know what really is value-add about it. Just that, I get a charge of Rs. 99 every month in the name of that VAS which I had to get reverse each and every time by calling up their customer...
Complaint comments Comments Complaint country India Complaint category Internet Providers

Clear Wireless - connection down daily

Posted: 2011-09-22 by    whatsshakin
Complaint Rating:  0 % with 0 votes
Clear internet service is not reliable, down again for third time in 7 days, almost down the whole day, get access at night, they say possibly an outage eveytime i call tech support, but they are not sure, tech support is horrible, service is worse, they waste my time with account verification...
Complaint comments Comments Complaint country United States, Texas, Plano Complaint category Internet Providers

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