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Zoosk Complaints & Reviews

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Zoosk - Hacked

Posted: 2014-10-15 by    Boo Jones
Complaint Rating:  100 % with 1 votes
i have had my account hacked my name changed to hore 4 using...im very very upset id like it secured plz7...
Complaint comments Comments Complaint country Australia Complaint category Online Dating Services

Zoosk - fraudulant set up account

Posted: 2014-10-09 by    mrs m morgan
Complaint Rating:  0 % with 0 votes
someone opened account in my name contacted zoosk twice no reply just answer service i would like to resolve this asp...
Complaint comments Comments Complaint country United Kingdom Complaint category Online Dating Services

Zoosk - unauthorised payment

Posted: 2014-10-05 by    Allen P Smith
Complaint Rating:  0 % with 0 votes
I haven't been using zoosk for months and has receive an unauthorised payment being deducted from my bank account. I reported zoosk about this and has not heard from them. I went to the website and tried to stop their emails sending to me and there is no way it can be stopped. If you go onto the account settings and try to delete your payment method. It doesn't want to go off. I even went into the help and there is no input to delete the method. There is only positive input to keep you on forever. This is not a proper way to make people happy about this application. I find this as a scam...
Complaint comments Comments Complaint country South Africa Complaint category Online Dating Services

Zoosk - Paid subscription

Posted: 2014-09-23 by    Pat O'Toole
Complaint Rating:  100 % with 1 votes
On 15-09-2014 I Paid a 6 month subscription via an EFT Payment, I constantly receive information that someone has viewed me, yet when attempting to establish who...I am informed that I am to subscribe before I can view messages. Please sort this out of reimburse my subscription amount immediately.
I am unable to attach a proof of payment, as it is in PDF format...
Complaint comments Comments Complaint country South Africa Complaint category Products & Services

Zoosk - fraudulent

Posted: 2014-09-20 by    lisa hillebrand
Complaint Rating:  0 % with 0 votes
I keep getting things on my Facebook that I like zoosk and I have never been on this page for any reason I have been with my husband for 16 1/2 years I have never in my life been on a dating site this is causing a pproblem in my home and its all a scam .. pplease take my name off this site...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Zoosk - Deceptive Billing

Posted: 2014-09-19 by    Bud Massey
Complaint Rating:  100 % with 1 votes
Zoosk charges a subscription fee, but then adds an "Activation Fee" on your bill at the last minute. Even after paying these fees, you cannot use most of the services on the site without buying "coins" which must be redeemed to access any specific information, open messages, or establish contact.
Zoosk arbitrarily edits profile pictures in a way that makes them useless. Zoosk does not provide a method to contact them directly, as they do not take real time calls, and specifically state that they will not respond to all complaints, requests for service, or inquiries.
Complaint comments Comments Complaint country United States Complaint category Online Dating Services

Zoosk - Withdrawing money from my account

Posted: 2014-08-28 by    determined4justice
Complaint Rating:  0 % with 0 votes
My subscription was due to automatically renew so 4 days before that time I contacted Zoosk via the online dating account I had with them. I filled out the details for 'Cancellation' and promptly received this e-mail acknowledgement (titled "Subscriber request received: cancel"):
"Thanks for contacting Zoosk! This is a courtesy auto-response to let you know your support request (ref number given here) has been received.
While this message is from the Zoosk auto-response robot and not actually from a real person, rest assured that we've received your support...
Complaint comments Comments Complaint country United Kingdom Complaint category Online Dating Services

Zoosk - California, Chula Vista - over charge

Posted: 2014-07-08 by    Jeffrey Cooper
Complaint Rating:  0 % with 0 votes
On 5/15 of this year I was charged $54.95. On 6/09 I was charged $59.95 and on 6/30 I was charged $19.95. The charges never stop and when I ask the office to clarify these charges and I'm given nothing but nonsense. I just want the charged to stop but it seams there is no hope. I wouldn't recommend this website to anyone. Its a shame that even today there are companies still trying to rip you off and what"s worse, you don't get an explanation when you try to get some answers. Please stay away from this kind of business and their bullshit methods of ripping you off....
Complaint comments Comments Complaint country United States, California, Chula Vista Complaint category Inheritance Scams

Zoosk - Deliberately confusing joining process

Posted: 2014-07-07 by    harvey singh
Complaint Rating:  100 % with 1 votes
I stupidly signed up for 6months at a cost of £71.94 which is alot of money in my world...BUT the Zoosk TRICKSTERS make the JOINING PROCESS CONFUSING since they then offer coins at the cost of £74.94 ...

****THAT'S ALMOST IDENTICAL TO THE Subscription amount. *****

So you may be confused to accept as you think the joining process is simply asking you to accept once more for something which is bundled in your original purchase.

I did not even notice until i checked my bank statement.

i complained about the service and managed...
Complaint comments Comments Complaint country United Kingdom Complaint category Online Dating Services

Zoosk - California, North Fork - bad dating site

Posted: 2014-06-30 by    Otto-pilot
Complaint Rating:  100 % with 1 votes
Please go online and read the many bad reviews before you sign up and give them your money for a subscription. I paid for a 6 month subscription and it was like throwing money away.They will also hit you a one time "activation fee"-25$ ! Cancelled the subscription which renews automatically if you don't cancel, and left the site after 4 weeks of surreal weirdness. Many people that are on there are not paying subscribers, so they can't read your messages to them if you show interest. It will show up on their end and then prompt them to buy "zoosk coins" in order to read/unlock...
Complaint comments Comments Complaint country United States, California, North Fork Complaint category Online Dating Services

Zoosk - Non Readable Messages

Posted: 2014-06-26 by    Badgertj
Complaint Rating:  0 % with 0 votes
I paid for 1 months full subscription but have been unable to read ANY messages sent to me. After complaining many times the their "Technical Support" (the biggest joke ever) I was told this was part of the T's & C's I signed up for when I paid the money.and will not refund any money nor will they actually look at the problem to find a resolution. This all happened in the first 2 weeks of becoming a member. I am now contacting the credit card company to obtain a charge-back. It seems Zoosk are just a rip-off company and are not willing (or able) to fix what is really a small...
Complaint comments Comments Complaint country United Kingdom Complaint category Online Dating Services

Zoosk - terrible dating site

Posted: 2014-06-11 by    Otto-pilot
Complaint Rating:  0 % with 1 votes
This site should have a class action lawsuit filed against them .Misleading and fraudulent. Don't sign up and don't give them your money because you won't get it back when you figure it out. I paid 95 for a subscription but I should have read all the bad online reviews beforehand. I had over 450 lookee loos in the first two weeks and not one chat or message from anyone and that was a red flag right away, and the problem is that if you are interested in a person, and that person is not a paying subscriber, they won't be able to read your message or contact you back or chat . So...
Complaint comments Comments Complaint country United States Complaint category Online Scams

Zoosk - Text messages

Posted: 2014-05-05 by    Megs83
Complaint Rating:  100 % with 1 votes
I have been receiving text messages from your site stating that someone has messaged me on zoosk. These come in bull every few months and then stop. I have sent several emails asking for these to stop of which I get no reply. I do not have an account, I had one about 4 years ago which was deactivated. I want tees text messages to stop immediately and I want contact from zoosk to confirm that this will stop. This is causing upset in my relationship and I am about to seek legal advise if this continues....
Complaint comments Comments Complaint country Australia Complaint category Online Scams

Zoosk - Fake viewing , non readable messages and increasing membership

Posted: 2014-04-17 by    Nicola cannon
Complaint Rating:  75 % with 4 votes
I would like to complain about zoosk . Not only did I subscribe for one month only and they took two months . They also add people to your viewing which you are not doing . This is morally wrong . One two occasions in the same day I had emails ( to my person email address ) claiming I was repeatedly ( almost hourly ) viewing people I knew on there, the reality was I had no reviewed either of them . Yet according to zoosk I was . This not far off stalking someone is morally wrong and creepy. It gives false hope to people . I had to email someone two days after they claimed I viewed them. I had never...
Complaint comments Comments Complaint country United Kingdom Complaint category Online Dating Services

Zoosk - Fake Members

Posted: 2014-03-15 by    Frank otto
Complaint Rating:  100 % with 2 votes
I'm a new to on line dating and I am very disappointed in Zoosk . I signed up for other web sites with better results. I found the site to be a total waste of money. I will not recommend and I will post negative reviews of Zoosk on line. If someone likes me on your site; you want to charge me more for to contact them after I paid for monthly membership/subscription. I believe the people you said that liked me were not real. I strongly suspect you trick people into paying for fake results....
Complaint comments Comments Complaint country United States Complaint category Online Scams

Zoosk - I want out of tae dateing servies I GOT CANCER I TOLD THEM AREADY

Posted: 2013-12-15 by    HERBERT JOHNSON
Complaint Rating:  0 % with 0 votes
ITS A DATEING I GOT CANCER IN MY NECK I CANT TALK I WRITE ALLL THE EVEN I GO TO THE HOSPTIAL I TOLD THEM A LOT OF TIMES IF IT DONT STOP IAM GOING TO GET A LAWYER IT SEEM IT THATS THE ONLY THING THESE [PEOPLE] UNDERSTAND DATEING SERVIES...
Complaint comments Comments Complaint country United States Complaint category Other

Zoosk - Complete scam

Posted: 2013-12-15 by    Stop ZOOSK
Complaint Rating:  0 % with 0 votes
Every person that has contacted me via zoosk dating site IS A SCAMMER. 14 people so far. One minute they are having a conversation next they are asking for my bank account, requesting money. They are frauds. The site should be shut done due to no proper controls to protect their customers and they could care less....
Complaint comments Comments Complaint country United States Complaint category Online Dating Services

Zoosk - New York, COHOES - FRAUDULENT PRACTICE

Posted: 2013-12-09 by    Rainbo2
Complaint Rating:  0 % with 0 votes
I JOINED A DATING SITE ...ZOOSK.. on December 7, 2013...tried to cancel that same day as it wasn't what I expected...I thought I had 3 days to cancel and get a REFUND..monies were taken out of my BANK ACCT by ZOOSK but NOT refunded..unable to contact ZOOSK...closed weekends/line busy/FAX tone..4 e-mails I've sent to Zoosk since Saturday December 7, 2013 have gone unanswered...I am upset with myself for falling into what I believe to be a "SCAM.....
Complaint comments Comments Complaint country United States, New York, COHOES Complaint category Other

Zoosk - e mails

Posted: 2013-11-13 by    kikalo
Complaint Rating:  0 % with 0 votes
I have emailed them, called them to NO avail. I am I'm a relationship and do not any longer wish to receive e mails letting me know about guys who want to meet.my b.f.saw an e mail an now thinks I'm still meeting guys. This is bullshhit how do you get these people to stop sending shit to you?????? I've called I don't know how many times to take down an old profile. They keep sending me guys names. I don't want this stuff sent to me any more.how do you get these people to f- ing bug off!!! I am reporting them as spam and for harrasment .I have sent e mails and they are ignoring...
Complaint comments Comments Complaint country United States Complaint category Online Dating Services

Zoosk - Pennsylvania, Levittown - False use of my information

Posted: 2013-08-11 by    mommomjune
Complaint Rating:  100 % with 3 votes
My information was placed on zoosk by someone, identity unknown at this time, and I have been sent unwanted e--mails and annoyed while on facebook etc. I have tried to spam my e-mail. but I would like this stopped and I would like to know why this company does not confirm information prior to subjecting people to this type od harassment. I have been married 46 years and do not want any information from others. I would like to know who gave them this information if possible
Thank you June Rouda...
Complaint comments Comments Complaint country United States, Pennsylvania, Levittown Complaint category Online Dating Services

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