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World Finance / LoansByWorld.com
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2.1 25 Reviews

World Finance / LoansByWorld.com Complaints Summary

7 Resolved
18 Unresolved
Our verdict: When using services from World Finance / LoansByWorld.com with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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World Finance / LoansByWorld.com reviews & complaints 25

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Newest World Finance / LoansByWorld.com reviews & complaints

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10:59 am EDT

World Finance / LoansByWorld.com Never return calls poor customer service.

Been a very loyal customer in the past all ways pay off even early, this time applied for a loan. Called 3 times person says we will call back 4 working days no call back and email them just does nothing. Seems they dont like repeat business cant get as much interest when good people pay off early. Seems to be a don't care attitude. If this is how they work now, thy need to be shut down.

Desired outcome: a good loan and fire the people who cant do there job right.

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2:02 pm EDT
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World Finance / LoansByWorld.com Products and services approval in mail.

I had received a letter in mail stating that I could qualify for a loan since I had just paid my loan off months before. But when I got there they told me that I was not approved for loan but didn't give me any reason to why. However someone stole my mail box key from car haven't been able to get mail from mailbox. I know that I had had some problems back in the past with management. But whatever please make sure no one else has a loan in my name because I know that there's several other people named Anita Sumter and Anita Sumpter in Hopkins SC and Florence SC and Modesto CA. I wasn't approved I don't need know other Hassel in life because someone already been stealing my identity at every bank in Columbia SC.

Desired outcome: Please check your account information and make sure no one else has an account in my name. It just seems strange that I didn't get approved and what took place after I left from the office.

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10:32 am EST
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World Finance / LoansByWorld.com Rude customer service from agent Lexi on my account.

I was called this morning about a missed payment but clearly the agent Lexi didn't take the time to look over my account to see that I had made a payment online. She was rude and snotty about it. I refuse to go to the store anymore because of the manager and his agent are very rude. I don't want my account there at that store anymore because of there rudeness.

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12:43 pm EST

World Finance / LoansByWorld.com The endless phone calls and messages

This company takes harassment to an entirely different level. I have received call after call after call and several messages & this is just in one day. The day after payment is due. I do understand that it is now considered past due, I know that. I've had a loan with them for almost a year now, I know exactly how it works. It's the constant calls to me and my references saying the same thing over & over. Even after I directly called them and gave them an update about my financial status, the continue to call to the point where I want to block them. Which I know I shouldn't do, but it's getting out of hand. No one wants to be called every single day about a payment they just explained they cannot make. We're still in the middle of a pandemic so to speak and everything, and I mean everything is rising, except my pay! it's very hard out here to survive on the low income I make when all my bills surpass the amount, I take home monthly. I could do without the constant harassment; it's embarrassing also for them to call people I used as references to disclose information about me. What if I didn't want them to know I even took out a loan, come on now. Yall have to do better than that. cut it out.

Desired outcome: I would appreciate if you guys went paperless. Send text messages, emails, or mailings out and stop the harassing phone calls, its beneath you.

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11:43 am EST

World Finance / LoansByWorld.com Harassing office calls. Even when I talk to them they call. Even called my work and references after I have called them

I have kept up with them. Called corporate called the store and still get calls. My references get calls. They called my job and made me have an anxiety attack which lead to me having a mental breakdown and could not work. I told them. I plan on paying but the economy has killed me and now looking for a job. I don't know what else to do if I have talked to them and the say this will be in your credit report. I understand my credit is impacted but mentally they have done more and continue to call. I need them to read notes and know I am not trying to not pay but this is crazy how much they call and my answer is always the same.

Desired outcome: Help compansation understanding

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4:03 pm EDT

World Finance / LoansByWorld.com Harassment

I am currently out of work and can't make my payments im enrolled in school now and I'm going to pay them off because they are texting me off their private lines talking about sending the marshal out to my home. I am a single mom of three and now my dad is helping me keep my bills paid. but once I get my school check I'm going to pay them and never use this company again

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10:21 am EST
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World Finance / LoansByWorld.com Late payment

I made my payment on the 18th which was the last day to pay without late fees. I took a snapshot of the payment where it shows in my gallery the day I took the picture. And in my bank statement shows the money was taken from my account on the 18th. Because payment in the system did not show payment til the next day I was charged a late fee and caused negative payment on my credit report. I called my institution and they said there is nothing they can do to correct it. It is not my fault that payment posted the next day. I paid at 10:23 on the 18th.

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12:40 pm EST

World Finance / LoansByWorld.com World finance loan service / Merrick Nelson

Hello my name is Elizabeth Hayes I have recently applied for a loan with the Dillon SC office and have been treated with a tremendous amount of un fairness not to mention I was turned away 3 times because it was close to closing time and he didn't feel like doing my loan so late even after my loan had already been approved online. Finally I went in today and finally got service. My driver's license was expired 3 months but as you know it's difficult to get documents renewed due to covid and I just moved here to sc to take care of my ill father and I was going to get sc documents instead. So he tells me he can't take it so I told him I was going home to renew my dl's online and the confirmation that would print would that be acceptable. He says yes. So I go home get online pay $48.00 and get my license renewed, print out the paper and drive all the way back to the office gave it to him and he says he can't use it! Wow did he really just say this?! Yes he turned me away again! After everything I just went through getting the documents he said he needed he turns me away again. Mind you this paper says official document of the state of north carolina. So as the classy lady I am I politely get up and walk out quietly.

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3:20 pm EDT

World Finance / LoansByWorld.com Loan

I took out a loan and I have been having trouble catching it up... I told the lady named Abby and Linda... I was a cancer patient and get disability and work 15 hours a week... Sometimes none. They call me 2 to 3 times a day and threaten to contact my job etc and calling everyone on. My list. I will pay when I can get some money. The covid has caused a lot of this.. My name is Deborah James the case is in Matteson Illinois

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10:59 pm EDT
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World Finance / LoansByWorld.com personal loan

I received a loan in the amount of 946.36 in which I didn't receive that amount . I had a payment of 104. due every 7th of the month. Starting 9/07/2019. I made one payment for 09/07. And than paid the remaining balance on 10/07. I was charged all taxes and fees which totaled 233.70. They totally took advantage. And I want my money. Now they owe me.

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12:29 am EDT
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World Finance / LoansByWorld.com casey a customer service rep

The girl called me on September 27, 2019, told me the next week when i made a payment that i could turn around and renew for $831. The nect week when i called I was told by another employee i was only eligible for $62...
Now i have had 7 years of on time payments with all mt creditors. And because of her calling me lying to me that day, i can;t even pay my light bill this month, and all payments are going to be very late.

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Update by stacey1972
Oct 12, 2019 9:00 pm EDT

And the world finance loan office in Greer South Carolina customer service rep Casey told me I can renew a loan for $831 the next week when I called they said I could not because I get paid cash and I don't know how to check stub I never been late with a payment in 6 years and because she lied I now owe every single bill that I have for the month of October and don't even know what I'm going to do and late with everything because she called me and told me that this and didn't check further about what I needed and didn't need she's ruined my life.

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4:54 pm EDT

World Finance / LoansByWorld.com the lady in the rock falls office of world finance named mandy is the rudest lady ever dealt with in my life

Me and my fiance submitted the application at 11 a.m. and all day she gave us the runaround we decided we'll give her calls all day since she didn't call us back and I said wow because I was very frustrated cuz we need the money today and she said wow really rudely back to us we will never go to the Rock Falls office again it's completely unprofessional

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11:30 pm EDT

World Finance / LoansByWorld.com loans

After reading all the bad reviews about this company I still decided to give them a try. I called to take out a loan over the phone on a thursday around 10:00am after calling all thursday afternoon to hear my approval status and every time I called the young lady said, "let me check and see if they sent me an email and i'll give you a call back" so I said okay. I have yet to receive a call! But I not upset about them not giving me a call back i'm pissed because they pull my credit report and I know it wasn't because of my credit report that they didn't return my call because a couple days later I went and applied at a local bank and was approved within 2days and the apr was much better!

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9:34 am EDT
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World Finance / LoansByWorld.com Harassment, rudeness

My husband and I have been dealing with world finance for a year and a half, the new guy thats employeed there is very rude and hateful, they call even if your grace period is not up, they call several times a week, even after you call. They want everything you own for collateral. I pay ontime each month, one time I was late! Once this $500 paid back will not ever go back.

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10:02 am EST
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World Finance / LoansByWorld.com Borrowing money

My wife and I have been borrowing money from this company since 2007. I called this morning and asked if I could borrow some money for Christmas. I was told that I have to file taxes to borrow any money. This is nonsense. I am disabled and my wife is also. We do not file taxes. This sounds as if its discrimination to me. Please make this right. I am never late on my payments, I bring them into the office on the first of every month. We would really appreciate a your help.. Thank you for your time in this matter.

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6:47 pm EDT
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World Finance / LoansByWorld.com manager accused me of threatening her and called the police on me

The black female managing World Finance accused me of threatening her after she said I was her favorite Customer who renewed. The Beaumont, Texas Police came to my Mother home and she said that the Police lied and said I threatened her life. The Woman is black and the Age of my Aunt but her Husband works for Circuit City and she has kids. She african american from Mississippi and lying on my name who from Beaumont, Texas. I'm born and raised in my County.

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10:07 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

World Finance / LoansByWorld.com Harassment

I will never get a loan again. I had no idea that If you were late with just one payment, they get rude and start harassing you. These people call everyday all day, and to top it off they close at 6, but still call my house late at night. The manager sit on his fat ### and talk about what he needs, but they give you small loans that can't help out with anything. You still need more money to go along with that money. All of the women are rude also. I should have done my research before I went to Moultrie, Ga to get a loan. They call repeatedly for you to come get the loan, and when you do and miss a payment, they still harass you. They started harassing me before I even got the loan. I understand they might be just doing " Their Job", but when you want other people's business, you don't be ###s. I hope this place goes out of business !

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3:53 pm EST
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World Finance / LoansByWorld.com Harassment

I have had a loan with this company for approximately 2 years. I paid off the first loan and since my credit score had gone up a good amount of points in that year, I decided to take out another small loan. Within about 6 months, I lost my job because the company closed their doors - I was only given 1 day of notice. I immediately called the office, spoke to a new girl (they CONSTANTLY have new employees) and she said she would make a note on my account that my payment would be about a week late. I had done this in the past and there were no problems. I have made small payments (not my full payment since I was out of work until 2 weeks ago) and I was told that they would work with me. Instead, I get harassed at home, via mail, via phone, etc. EVERY day trying to get me to re-new it. I told them I would pay it off in FULL as soon as my taxes were complete. The employee that they have come out to my house and call is very rude and annoying. I told him that I had already spoken to one of the employees and that he did not need to be calling and coming by every day since I had already discussed the situation with someone. I was outside in my storage shed last week putting up some Christmas decorations when he pulled in my driveway. My oldest son had come to the door because he heard our dog barking like crazy. He opened the door to come to the shed and tell me that someone was there and the employee tried to go inside my house! I was coming around the corner to the carport and saw him with his foot on the threshold of the door getting ready to go inside. I called out to him and told him to get away from my doorway and he started stuttering and stammering because he'd been caught. Then he tried to say that he knew nothing of my phone calls to the office - no notes had been put on my account. He insisted that I let him use my cell phone because he didn't have one. Seriously? He calls me 100 times per week from his cell phone and he "forgot it". My cell phone is currently on stand-by because I have to put food on the table and a roof over my children's heads first and foremost but he called me a liar and got in my face. Then I did tell him that I had started a new job but it would be a month before I received my first paycheck because that is how long they hold it. He asked where I was working so I told him. Yesterday, I received a voicemail from him saying that he'd called three places and they all told him I didn't work there. None were the place I had told him so obviously, he didn't listen. I have had issues with this employee coming to my place of employment in the past when THEY screwed up and didn't credit my account for 2 payments. Luckily, we were busy so he finally just left a note at the front desk for me to call him. I got off work at 7 pm that evening and 2 other female employees were sitting in their car and started driving really slow behind me as I walked to my car then stopped when they got beside me and yelled my business out their window. I wrote a letter (sent it certified) to the manager about the issues and asked that I not be contacted any other way except for postal mail. Clearly, they are violating my request. Yes, I am behind but I made arrangements for it to be taken care of and I am making a portion of the payment each month until then. I will be so happy to have this loan paid off at tax time and I will make it CLEAR that I do not want to ever see or hear from any of them again. I do not even want to receive their promotional crap! They call and harass my parents, my fiance, and my fiance's parents EVERY day - they have lied to them saying that I haven't paid anything in 6 months+ etc. Something needs to be done about this company.

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oweallmymoney
Limestone, US
Oct 11, 2013 1:08 pm EDT

Phonecalls made nonstop every day. Calls made to employers. Visits made frequently to my personal home address. Threats of check garnishments, taking personal assets, taking me to court. Refusal to accept partial payments or the amount of normal payment.

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12:09 am EDT
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World Finance / LoansByWorld.com threats,harrassment, trying to be coerced into renewing loan

This company needs to be shut down, They are nice when you walk in the door, be a day late on a payment, and the harassment begins, First you are required to list nearly all your assets, property, etc, then a list of 12 references, if you are so much as a day late, they begin calling everyone on the list multiple times per day, You can call and try to explain when you will be able to make the payment, but this isn't good enough, it says on the door payment arrangements can be made, but this is a lie, When you call they are rude and obnoxious, you are informed that all your property is up for being seized, They asked me for the make and model of my car, I explained that I didn't want my car added as property, they assured me it wouldn't be, but later on the paperwork was changed to list my car as the primary collateral, they somehow looked up the VIN and licience plate number, which I NEVER gave to them, and then threatened to take my car, The only way I could see them getting that info was coming to my house and writing it down. The last time I checked, changing signed paperwork was illegal. This is the kicker, if you are late on a payment, you can either REFINANCE the loan, or be threatened, of course refinancing means a bunch more interest, it's either you do, or we start calling people, I seem to think that sounds like loansharking, who can I call to report these people? I'm positive laws are being broken, I can understand collection if you were a month late, but just for being days late? Many of the people who deal with these companies are poor and really need the money, so they are being taken advantage of. Where is their protection?

Read full review of World Finance / LoansByWorld.com and 3 comments
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S.Y.W
Meigs, US
Nov 20, 2014 9:04 am EST

Poor excuse of a loan company.

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NoMoreLoans
, US
Sep 13, 2012 10:22 am EDT

Trust me, I know what you are talking about ! I just posted a review on these ### .

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ecooper35
Miami, US
Jul 05, 2011 4:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

We are researching this industry and we are hoping you might contact us.

e-mail: wgadal @ g m a i l . c o m

Thank you.

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4:02 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

World Finance / LoansByWorld.com Timeshare Resale Scam - New Twist

I received a call from Sean Myers, who told me he was on vacation in Florida and had seen my timeshare listed at a show. He asked if it was still for sale, would I take less money, amount of the yearly fees, etc. - common questions. Then he said his financer would be calling me. I received a call from Erin Jones who said she was with Worldwide Finance and they were financing the sale for Mr. Myers. She went through the usual shuck and jive, then said I would need to put $750 in a "secure account" through Western Union. She instructed me to go to the local Kroger or Food Lion and fill out a send-money form to put money in the secure account. She assured me they would not take the money unless our property failed the title search. If it passed, she would call me and I could take my receipt back to Kroger or Food Lion and my deposit would be refunded.

I could not find a business at the address she gave me. I called the Florida Department of financial services and was told me this company is not licensed in Florida. I figure they may be licensed somewhere else so the Florida Attorney General can't go after them. Further, I called Western Union and was told they do not put money into a secure account and then refund it - that it was a scam. These crooks are attempting to circumvent credit card cancellations by asking for cash up front in a unique way. BEWARE.

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LordHelp
Jackson, US
Jan 12, 2011 3:16 pm EST

I got ripped off too. I can't believe I fell for this. I was so excited that someone wanted to buy my timeshare that I lost my senses. They made it sound so believeable. I don't understand how they received my name and number. I pray this doesn't happen to anyone else. Western Union is investigating, but the person should have shown ID. I hope they're able to help me or at least someone in the future. To the people out there who are pretending to be worldwide finance, God bless you and believe me...you'll get what's coming to you.

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+1 (888) 378-3886

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