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Whirlpool Complaints & Reviews

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Whirlpool - A/C central unit

Posted: 2014-10-21 by    A/C unit
Complaint Rating:  0 % with 0 votes
Whirlpool was notified that a Central Air conditioning unit caught fire and was destroyed. The unit was less than 3 years old and due to a lack of paperwork the warranty was not honored. This was understandable. The unit did not catch fire from lightening or power surge. It has been reported to the government agencies that handle problems such as this. The whirlpool corp., the distributor, and the installers have all refused to produce paperwork so this unit can be identified and have said that they destroyed the unit and therefore it cannot be Traced. Should this unit still be in use by other homeowners...
Complaint comments Comments Complaint country United States Complaint category Appliances

Whirlpool - Washing machine

Posted: 2014-08-20 by    Rushali Daryani
Complaint Rating:  0 % with 0 votes
Model No. 703H 7 kg Serial No. INF123706440
Sir,
I bought a washing machine in November 2012. I placed a complaint on 9th August 2014. A technician made a visit on 11th August, 2014 and told me that there was a problem in PCB and assured that it will be replaced soon, most probably the very next day. But my problem is not resolved till date(even after 12 days)
Whenever I make a call to know the status, they ask for more time.
I am sorry to say that I am very much disappointed with your product, service and moreover the behaviour of your staff.
Kindly do look...
Complaint comments Comments Complaint country India Complaint category Equipment Leasing & Financing

Whirlpool - Cracking Shelves

Posted: 2013-12-27 by    CaldwellA
Complaint Rating:  0 % with 0 votes
I have the same shelf issue with my Whirlpool refrigerator model ED2KHAXVB00. I have 3 cracked plastic shelves with no issue to the glass. Shelves appear to have been produced with poor engineered plastic resin. Apparently the resin does not contain the correct chemical makeup for cold temperatures. Manufacturers should always use a weatherable polymer that meets certain specifications for all appliance parts. Resin exposed to cold can lead to many quality issues including brittle parts which crack easily. It's clear to see that the shelves in these Whirlpool refrigerators have major crack...
Complaint comments Comments Complaint country United States Complaint category Appliances

Whirlpool - defective seal

Posted: 2013-11-17 by    ROBERT DODD
Complaint Rating:  0 % with 0 votes
portable dishwasher MODEL 1040XTXQ6
SERIAL F14001885
TYPE 576-1
POSSIBLE GASKET/SEAL # PS 5136129
DISHWASHER TWO YEARS OLD SEAL/GASKET ON BOTTOM OF DOOR DETERIORATED FELL COMPLETELY
APART BLACKED THE INTERIOR WITH BLACK RUBBER TYPE SMEARS NOW ITS LEAKING CAN'T USE.
THIS IS POOR DESIGN AND BAD DEFECTIVE PARTS. I HAVE NOTICED THE NEWER DISHWASHERS DO NOT HAVE
THIS TYPE OF SEAL. ROBERT DODD E-MAIL RDODDRM@HOTMAIL.COM...
Complaint comments Comments Complaint country United States Complaint category Appliances

Whirlpool - CUSTOMER SERVICES

Posted: 2013-10-14 by    SIJO MOSES
Complaint Rating:  0 % with 0 votes
I have a Whirlpool fully automatic washing mashine, Last month my warranty got expired I called the customer services for the AMC, I
was told I will get the AMC there will be a mechanic vist, but the after sale services of whilpool is so pathetic and incompetent, mechanic use to call us we were busy we were not able to pick the call they never send messages, if we are not picking up the call and they use to close the case, after a week or so as a concerned consumer for the product I called whirlpool, they told the case is closed as we are not able to pick the call . I told them please give...
Complaint comments Comments Complaint country India Complaint category Washing Machines

Whirlpool - Pennsylvania, northeast - refrigerator repair

Posted: 2013-08-12 by    Doreen Dunlap
Complaint Rating:  0 % with 0 votes
Service people are rude n not repair people. There office is also rude n they make you wait all day n never show up. Buy a different brand so you dont run into these problems. Did more damage to fridge n said upon leaving, guess we will be getting another call. Nice ha. A n E is a joke. Wake up Lowes....
Complaint comments Comments Complaint country United States, Pennsylvania, northeast Complaint category Appliances

Whirlpool - Texas - Defective dishwasher

Posted: 2013-07-31 by    BOBTbobtbobtbobt
Complaint Rating:  100 % with 1 votes
I purchased a Maytag MDB7749AWW dishwasher in March of 2012. The electronic control on this unit failed in June of 2013 (3 months out of warranty). I have been trying to get a replacement part for over a month, the part is on backorder and unavailable. Whirlpool is unable to tell me when the part will be available. So, I have had no dishwasher for over a month and have no idea when, or if it will be repairable. Additionally this part is $150. 00 and another $75.00 to have it changed. So it is going to cost me $225.00 to repair a 15 month old dishwasher that I paid $450.00 for. I have received ZERO...
Complaint comments Comments Complaint country United States, Texas Complaint category Appliances

Whirlpool - California, Huntington Beach - Water Heater

Posted: 2013-04-15 by    coffee03
Complaint Rating:  0 % with 0 votes
Whirlpool Water heater had 12 year warranty and started leaking on Saturday at 2:00 in the afternoon, called warranty and they said turn off water and pilot and check to see if it is still leaking after 2 hours, so I did, it stopped leaking within 3 minutes but after 2 hours I called back and a recording said "call back during normal business hours!"

I called back Monday morning and the person gave me a parts and inner tank authorization number- I called a plumber and they said it cost 250 to install and the prorated tank would cost 250 to 300 dollars. So the warranty was...
Complaint comments Comments Complaint country United States, California, Huntington Beach Complaint category Appliances

Whirlpool - Texas - parts didn't come

Posted: 2013-02-04 by    frustrated homeowners
Complaint Rating:  0 % with 0 votes
Technician came on Nov 20th 2012 to fix my oven, ordered part (total 347.93) and scheduled another service on Dec 11th. On Dec 10th, I called to postpone the service since the part hasn't come in and was told the part was backordered. Called again Dec 20th, the part was still on backordered and was told someone would call me to give an update (no one called me back). On Jan 20th (after 2 months!!) I called, the part was still backordered. I called again Feb 6th 2013, spoke with a "case manager" who told me that basically the part was discontinued, my case was closed and I would be...
Complaint comments Comments Complaint country United States, Texas Complaint category Appliances

Whirlpool - Texas, Humble - Bad Combination

Posted: 2012-11-26 by    jerry wilhite sr
Complaint Rating:  0 % with 0 votes
purchased a combo of stove and above stove microwave, twice now handle has melted on microwave. Store basically told me to sue them....
Complaint comments Comments Complaint country United States, Texas, Humble Complaint category Department Stores

Whirlpool - No replacement parts

Posted: 2012-11-13 by    Tip top self service laundry Pula
Complaint Rating:  0 % with 0 votes
In April 2011 I bought 2 Whirlpool semi pro washers model (3LCHW9100WQ) and 1 dryer model (3LCED9100WQ) from the company “Bijeli svijet” and opened the first self service laundry in Pula, Croatia.

Since the beginning I had problems with the gum (black), after the washing cyclus you could see black lines on the linen. Whirlpool Croatia denied that the gum can be the cause. After two months they gave me new gums because they finally admitted that there is a problem, but the problem still exists.

After 5 months of work first malfunctions on the washers started....
Complaint comments Comments Complaint country Croatia Complaint category Dry Cleaners & Laundry

Whirlpool - Michigan - Whirlpool Duet WFW9500TW01 washing machine

Posted: 2012-10-24 by    beckster416
Complaint Rating:  100 % with 1 votes
"F35" / "Suds" code 14 months after we purchased washer. Hose / air trap is clear and the hose from the analog pressure switch is connected properly. The appliance tech we had come out to look at the washer determined that the analog pressure switch was defective. He told us that this is a common problem with this washing machine. Whirlpool supervisor Michael (female) stated that they could send tech out - and charge us for the call - to diagnose problem. She refused to transfer me to someone who could help and couldn't comprehend that the "it's out of warranty"...
Complaint comments Comments Complaint country United States, Michigan Complaint category Washing Machines

Whirlpool - North Carolina, Oxford - Wsahing Machine

Posted: 2012-10-10 by    rjjg
Complaint Rating:  0 % with 0 votes
Purchased Whirlpool washing machine 3 years ago. Repairman called on 10/10/2012. Transmission broken. Parts not available. Very poor service from washing machine. Should not need repairs after only using for 3 years. Whirlpool Company extremely unconcerned with poor service of product. Very dissatisfied with Whirlpool Company and their customer service....
Complaint comments Comments Complaint country United States, North Carolina, Oxford Complaint category Appliances

Whirlpool - Missing Parts

Posted: 2012-09-27 by    Joe Bush
Complaint Rating:  0 % with 0 votes
Below is an email which I sent to Mr. Ohlsson, CEO of IKEA where I purchased a kitchen appliance vent range fan extractor, for over the stove. This fan unit was manufactured by Whirlpool under the name Luftig and arrived without the parts bag and the motor/fan was hanging by wires inside the unit due to lack of screws.
Also below is an email I sent to Mr. Fettig, CEO of Whirlpool. Whirlpool is not the company they were and thus the name no longer denotes the quality they once had.
Buyers beware, the hassles simply are not worth it. IKEA needs to review the manufacturers they carry...
Complaint comments Comments Complaint country United States Complaint category Appliances

Whirlpool - Oklahoma - Freezer Failure

Posted: 2012-08-27 by    Blake72
Complaint Rating:  0 % with 0 votes
Freezer door interior plastic panel, bows away from freezer cabinet causing door gasket not to seal. New gasket doesn't help, since the groove the gasket mounts in bows outward with interior plastic panel in the door.
Had the freezer door replaced for the same reason at 10 months old. Freezer is 20 months old now and Whirlpool says sorry out of warranty. Guess they want me to buy a new door every year.
Won't be buying anymore Whirlpool products....
Complaint comments Comments Complaint country United States, Oklahoma Complaint category Consumer Electronics

Whirlpool - Refriderator door paint

Posted: 2012-07-25 by    Shailesh nayak
Complaint Rating:  0 % with 0 votes
I bought a Whirlpool refrigerator (mastermind, 280L) on October 10, 2009. Since the past three month a few spots has developed on the door of the fridge. These spots have gradually increased in number. and since last two week the spots have developed cracks on paint. From some of the of these spots, the paint has started to fall. I have registered the complaint with the customer care at India and the customer service was prompt but did not help at all. Last evening i received a message saying "YOUR CAL HAS BEEN UPDATED AS CUSTOMER REFUSE TO PAY", the service engineer, the customer executive...
Complaint comments Comments Complaint country India Complaint category Consumer Electronics

Whirlpool - Maryland, ROSEDALE - PAID FOR WATER FILTERS DID NOT RECIEVE

Posted: 2012-07-20 by    JOSEPH HAUBNER
Complaint Rating:  100 % with 1 votes
WE ORDERED TWO WATER FILTERS.3 WEEKS AGO. THEY CHARGED OUR CREDIT CARD AND WE DID NOT RECIEVE THEM .THEY SAY THEY HAVE NO RECORD OF .AN ORDER...
Complaint comments Comments Complaint country United States, Maryland, ROSEDALE Complaint category Appliances

Whirlpool - California, Brentwood [Contra Costa County - would not honor warranty on 2 day old water heater

Posted: 2012-06-06 by    DReed720
Complaint Rating:  0 % with 0 votes
I purchased a Whirlpool water heater with the Flame Lock Safety System on 6/4/12. When installing the water heater the cold water pipe would not screw into the top of the water heater. I exchanged this water heater for a new water heater of the same make and model. I brought this water heater home and had it installed and noticed that the flame on the burner was orange and too high. I called the 877-817-6750 number for warranty and was told by the customer service rep that it was either the gas regulator or the orifice inside the water heater. I was told to contact a plumber to take care of this...
Complaint comments Comments Complaint country United States, California, Brentwood [Contra Costa County Complaint category Appliances

Whirlpool - Whirlpool Cabrio washer is a junk

Posted: 2012-05-23 by    Unikume
Complaint Rating:  0 % with 0 votes
On 8/29/09, I purchased a new Whirlpool Cabrio (model: WTW6800WL)for $1100. This was highly rated by the top consumer website. Supposedly, this was the top of the line, high end Whirlpool. Six months later (Feb 2010) this machine broke down. Machine was still under warranty so Whirlpool fixed for free. One year and three months (May 2011) after repair, machine stopped working again. Of course, it's no longer under warranty. Whirlpool dispatched a repairman. Repairman said it would cost $629 to fix! The major component, an electro magnetic part that runs the agitator/tub, went out. This is not...
Complaint comments Comments Complaint country United States Complaint category Appliances

Whirlpool - Georgia, Atlanta - Dishwasher and washing maching

Posted: 2012-05-09 by    Jude Lindquist
Complaint Rating:  0 % with 0 votes
Not only did the Whirlpool dishwasher totally break seven months after I moved in (it wasn't used in the two years my home was on the market before I bought it so it wasn't under warranty), but I have holes in my clothes from the magnificent Whirlpool washing machine. I use the Hand Wash cycle...and it beats them up. Thank you, Whirpool, for not one, but TWO terrible products....
Complaint comments Comments Complaint country United States, Georgia, Atlanta Complaint category Appliances

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