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I'm trying to warn as many people as I can. It took me three times and hours on the phone to cancel this service because it never worked. They have now charged me for three months, a modem and now a cancellation fee to the tune of $214.99 for NOTHING!!! It doesn't work with a dish...

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I had high hopes for Vonage. Now nothing is left but frustration, discontent and a big bill. I ordered my plan and phone on Jan 26th. The 1st phone was lost in shipping. I called in and waited a long time to talk to some one. I finally got a live person (from India or who knows where) who was...

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I inquired at vonage about international call, the agent told me that they have unlimited calls program to philippines, agent told me all the set up fees and I said I dont want the service because the fees were rediculuos, then she told me that she will waive all the charges except for the $14.00...

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We switched back to AT&T from Vonage because the Vonage never worked for very long at a time and was out of service more than in service. AT&T called Vonage on 7/18/07 to discontinue our service (AT&T called them so we could keep our phone number.) We are still being billed by...

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Apparently when you sign up for Vonage online you are "signing" for a year. Our family had to move as it happens we are only able to get DSL internet services where we live now. Guess what Vonage doesn't care! They had informed me that there would be a $40.00 charge for canceling...

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Vonage Phone Company Beware!

Here we go again. I just read all of the complaints and they sound almost like the complaints I have. They told me when I signed up that it would work with a dish and come to find out, they lied to me. It didn't work. I called to cancel and...

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I ordered vonage in April 2007. The guy told me that i would have 2 months free and billing would start on June 28, 2007. He also told me that I had a 30 day money back guarantee from the time i install my phone. The equipment was supposedly sent by DHL. I never received it. I called them and...

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Chronology:

August 29th number was ported from ATT to Vonange to activate their service. It only took them 2 days to port the number. However, After 1 week ATT dropped DSL service. When that was done, I had no dial tune, no landline, could not make outgoing calls, and incoming...

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9-13-08
Anyone who has ever dealt with Vonage will know about the problems they have with connection service, customer service and improper billing. One specific problem is Vonage will charge you a disconnect fee of $39.95 plus sales tax without any notice. Most customers are not aware...

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Vonage�s 30 Day free trial Fraud

On April 14, 2008 I called Vonage�s 800 number to sign up for their Unlimited Local & Long Distance calling (Premium Unlimited...