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I have a complaint about verizon cell phone service. I am extremely unhappy with the service and because I am past the 15 day trial period they will not let me cancel without paying almost 400.00 in early cancellation fees. They are the reason that I am past my 15 day trial. I opened an account...

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We contacted Verizon Wireless on 7/11/08 to ask about our contract with them (up on 7/22/08) and to inquire on any termination fees associated with switching our account over to AT&T for the I Phones we were purchasing. We were told by the CSR that there would be no termination fees since...

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My son gave his girlfriend a phone on his Verizon family plan to cut communication costs. She is in Nebraska, he is in Houston or on the east coast or where ever his job takes him. This phone plan is in my name in Texas and I’m the one who has to make plan changes with my password, pin,...

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I had a company cell phone from T-mobile and my wife had her personal phone from Verizon with a $29.99 300 minute/month plan that Verizon no longer offered. I left my job and had to turn in my T-mobile phone. I decided to get a Verizon phone for the free mobile-to-mobile calls. I went to Costco...

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I would like to convey how disappointed in Verizon Wireless. A few months ago I purchased the blackberry pearl. Since DAY ONE I have had nothing but trouble with the piece of JUNK. I have a list of calls to your tech support and customer service a MILE long, I have done all the software upgrades...

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Verizon Wireless cheats thier consumers by disabling features provided by the phone's manufacterer so they can collect more profit by forcing them to subscribe to their V Cast. I basically choose a phone for the bluetooth Object Exchange so I can exchange files from another phone or PC...

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I went to verizon to fix my brand new blackberry storm. They said I needed to redeem it through my insurance as it appeared the phone had gotten some moisture. I explained that the phone was not working right, though I did get it a little wet taking a photo on the way to the store. The girl...

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In July 2005 I became a contracted customer with Verizon for one year to expire in July 06. In May and June of 06 I called three times to get a confirmation as to when my contract expires and they told me the date in July when it was free and clear for me to leave. Well I thought I was free...

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To whom it may concern,

These are the conversations and results of deliberate misinformation over the past couple days.

NOVEMBER 21st, 2008

Yesterday 11/21/2008 @ 7:51 am PST (16 minute call) I called Verizon to see about getting a new phone. My...

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When you purchase a download (ringtone) you pay a fee of 2.99 per item. They charge you an additional megabyte charge when you get your bill. It seems to me that I am being double charged and it was not made very clear to me during the purchase process. I went online on my computer to search...