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Because of outright contract fraud with Verizon yellow pages, I eventually cancelled the yellow page ads, then my home phone, then my business phone. When in need of broadband service, I decided to give them one more chance since their 4 month half price deal made them competitive. Big mistake...

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My entire complaint is laid out on my website at www.verizon-fios-sucks.com. I want through a nightmare of an order that resulted in disconnected telephone service for over a month but ultimately the service was installed.

I am very happy with the Verizon FiOS service including...

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I am in complete shock, although by now I shouldn't be, that yet again this month Verizon has overbilled me for my services to them to the tune of 50.00. I called them four weeks ago and spent an hour getting through to someone, and when I hung up was assured that not only was everything...

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I've been a Verizon FIOS subscriber for 18 months now and I absolutely regret it (the only reason I've held out this long is that my only other option is Comcast, who provide an equally frustrating customer service experience).

Problem #1: The wireless internet router...

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DUMP VERIZON FIOS! THEY LIE AND CHEAT AND SWINDLE. POOR CUSTOMER SERVICE!!!

I was promised the triple play package by a FIOS rep which is the FIOS TV, Internet and Telephone for $100 + tax. A great deal which pulled me away from the completion of Time Warner and Dish Network or...

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It is a shame that this happened to you but... there is oh so much more to the FIOS story of Scamming Both Consumers and Employees... I am an insider... And I do know much of the truth about the Marketing Slime currently in place by Verizon to Scam the Nation... I will tell a "Little bit"...

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Where to begin? We have had FIOS for 18 months, and have been billed incorrectly for 17 of those months. We signed onto the $99 for all three services and it went downhill from there. As an aside, 3 of my 5 co-workers have gone through this as well. A 100% failure rate with my group of engineers...

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So you are thinking of Verizon Fios for your home? Think again. Here is what happened to me.

On January 16th I ordered the Fios "bundle" from Verizon, using their 1-800-get-fios number. I go through about five levels of voice prompts, no people, only to get a message...

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To make this as short as possible. I ordered Verizon FIOS and disconnected Roadrunner. I was suppose to get a promotional rate of 29.99 per month for the first year and the first month free. They told me I had to have a credit or debit card to setup the account. So, got it all setup the technician...

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The Verizon Fios business is run by amateurs. I was scheduled for an installation today between 8 AM and 12 PM. I waited all day and never received a phone call. I checked the status of my installation on the web and it always said pending but scheduled for today. At 2:00 PM I tried calling...