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We purchased Verizon DSL and paid up front to have the service hooked up. When the day came to download and get the service running after many, many hours on the phone with a service tech the service was still not connected. We did get told that we would have a service ticket activated to have...

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To Whom It May Concern:

I erroneously attempted to send the following email to Verizon's Volume Support email re a recent experience (3-14-08) I had with their email on my DSL account Verizon Website. I received an automated reply to it that was not at all helpful:

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Verizon Sucks, PERIOD.

I tried several months ago to get DSL service, for 7 years I have waited for service and now when I go to the verizon website and enter my number I get "congratulations, DSL service is available on this number".

Or is it?

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On 07- 28-2006, Verizon sent me a package for DSL installation, in response of my online DSL ordering. However, this package didn't contain the modem required for high speed internet connection. So I called them in the following week twice to get the modem, and they said they were going...

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TERRIBLE TERRIBLE TERRIBLE! I will NEVER use Verizon again! For ANYTHING!!!

I only have TWO viable options for internet service in my area. The dreaded Comcast and Verizon DSL (NOT Fios because it is still not available in my area).

After going through about 6...

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I am very upset about the non service I receive and point out that their so called technicians are clearly working against the company and the customer.

I’ve tried to get through the line, when my connection was down at night waiting 1/2 hour on the phone to be hanged up...

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I live in a small pocket of Verizon surrounded by miles and miles of Pacific Bell/AT&T customers. This is a “funny” joke pulled on my city of 60, 000 people by the idiots on the California Public Utilities Commission. In December 06, I signed up for Verizon DSL. The first time...

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I switched my phone and Internet services from Verizon to Comcast because Comcast offered three services (including cable) at one low price. I have been trying to disconnect my DSL service from Verizon for over a week now. Everytime I called last week, I got a message saying that 'all...

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Ongoing problem with email. I was switched over to hotmail.com. I made no such request and asked to be switched back to my original MSN email which I've had for over 3 yrs. This change occurred in the process of Verizon monitoring my computer for 24-4-8 hrs. due to connectivity problems....

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I recently moved called verizon to transfer my service. Got the service on my new apartment. Internet wasn't working, called verizon, took off work and they went to the old apartment.

Had to call back to make another appointment for repair. Guess what, they never transfer...