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As a Telus customer for almost a year, I am very unhappy to say that my phone has consistently been giving me a lot of problems with reception, battery life, display problems, and sometimes I don't even receive calls or messages. When I called Telus on Tuesday July 4, 2006 for the first...

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I recently received a large bill from Telus Mobility after transferring my numbers to Rogers, due to poor cellphone reception and customer service issues. The bill contained (amongst other charges) a $240 cancellation fee. Upon contacting Telus customer service, I was informed that there were...

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My name is Daniel and I have been a Telus Mobility customer since December 2004. Apart from not receiving a cell phone signal in my house, I found my Telus cell phone to be useful and productive. During the first year and a half I did not have any issues with Telus' customer service representatives...

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I am a Mississauga, ON resident. I was with Telus for a year and a half. After that, in April 2006 I purchased a phone from a Telus Mobility Dealer in New Market, Ontario. One month later, the phone started to act up. It was a Motorola Razr phone. I could not hear anything out of the ear speaker...

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I have been a Telus Mobility (Calgary, Alberta) client for approximately 5 years prior to entering into a contract due to my need for a cell phone renewal and the need of 2 additional new cell phones for my son and my husband.

On approximately January 16, 2005, I have acquired...

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I am really upset that Telus Mobility says their computers don't make mistakes and I have again been billed for data services that I never used. Hours of chat line usage that is someplace I have never gone, in the middle of the night when I know my phone is off.

Anyone...

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I had signed up for a family plan for one year with three phones. I had purchased unlimited text messages, evenings and weekends, etc. I faithfully paid my phone bill every month up until the last two months of the contract when I ran into some financial difficulties. I called telus to arrange...

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According to the Telus Mobility website their offices should be open now, it's 9am now. But when I call and finally get transferred to talk to a real person, the offices are still closed. Dealing with telus is consistently a very very unpleasant ordeal. If there was another cell provider...

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I bought a htc pda from telus on june 24 2007. It worked with a few glitches here or there, turning off and on on its own, freezing etc. Then suddenly the phone just would not turn on at all. I went into a telus store only to be asked repeatedly if " i used my phone in the shower..."....

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I bought the HTC touch Diamond smartphone in August 2008 for around $170. Since then I have had to replace the hardware 3 times - Issue - the phone was not getting charge., I also replaced the headset around 3 times and visited their retailer several times. Again from April 8th I have the same...