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TeleCheck - Nasty customer service

Posted: 2014-06-24 by    shallah
Complaint Rating:  0 % with 0 votes
Telecheck has some very nasty people working for them. I went to foodlion in hopewell virignia. i have been writing checks there for months. nothing ever bounced. i went in yetersday and bought 96 dollars worth of food i needed. foodlion runs my check and i get some "verification" denial. the manager tells me to just call and that most of the time it is no problem. i call and get this woman name AILEEN, ID# 5858. She is some type of oriental woman that could barely talk. She asks me a whole bunch of questions for 5 minutes. Then she tells me im denied and that i need to find another source...
Complaint comments Comments Complaint country United States Complaint category Business & Finances

TeleCheck - Unfair practice

Posted: 2014-05-22 by    Carole Kelderman
Complaint Rating:  0 % with 0 votes
Telecheck has been in a lot of hot water and we need them to take them to task. They have paid 3.5 million recently and we need to have a class action lawsuit by those of us who have been humiliated and denied services and goods due to their unfair practices. My check was denied, I couldn't get what I needed, had to find a ride 16 miles to my bank, I am old and disabled, had to cancel appointments and so forth. When I called them they said I did not have a bad check anywhere or a bad history, they based it on a statistical analysis. Bull. Merchants have to belong to Telecheck, I use checks...
Complaint comments Comments Complaint country United States Complaint category Credit Report Websites

TeleCheck - North Carolina, Asheboro - check denial

Posted: 2013-04-10 by    pissed byer
Complaint Rating:  0 % with 0 votes
a check was denied by telecheck at a Rite Aid store. I had another check from another bank with me so I used it and it was accepted. When I got home I called the 800 # for telecheck and was told that my first check was denied because of someone with a similar name and account number. I told them this is not acceptable because they are suppose to be checking my name and my number only, not other similar names and numbers. There is only one account at that bank with my number and my name and that is all that matters. I was lucky I happened to have another check with me from another bank and I don't...
Complaint comments Comments Complaint country United States, North Carolina, Asheboro Complaint category Business & Finances

TeleCheck - Texas, Houston - check declined

Posted: 2012-12-29 by    Texan mad as all get out
Complaint Rating:  100 % with 1 votes
three days in a row telecheck has denied my check at walmart??? called first day they said the system has been up dated now and you can continue writing checks, so went back second tI'me and WOW! denied again the second day, waited till band opened and called she offered to three way with telecheck to resolve this matter. the bank rep told telecheck employee-There is no reason to deny her she has ample money to cover the check, and she also told telecheck I've been with this bank for over ten years and have no history of bounced checks... the employee of telecheck asked for me and i answered...
Complaint comments Comments Complaint country United States, Texas, Houston Complaint category Business & Finances

TeleCheck - Discrimination

Posted: 2012-10-25 by    KW Smith
Complaint Rating:  100 % with 1 votes
Businesses should be aware that if they use the Telecheck system, they may be inadvertently discriminating against honest check writers.

I am a small business owner and work hard to maintain my financial health. To this end, I keep adequate funds in my account, have never written a bad check, and have an excellent credit rating. These facts apparently do not always matter when people write checks at businesses that use Telecheck.

Recently, I suffered embarrassment and stress while trying to pay for my purchases at my local Home Depot and Auto Zone stores. I am a...
Complaint comments Comments Complaint country United States Complaint category Credit Report Websites

TeleCheck - Wyoming, Riverton - Bogus Service

Posted: 2012-09-22 by    Firefighter Anne
Complaint Rating:  0 % with 0 votes
I am 53 years old, have had a checking account for 40 years, haven't bounced a check in 30 years, and today I got denied the ability to write a check for $12.36 to Family Dollar. The reason? Because I wrote two checks to Walmart and one to Walgreens in the last 7 days, totalling less than $60. I live in a town of 10, 000 people, 100 miles from any larger cities. I refuse to own a debit card, because I do not want my account compromised, nor do I carry more than $20 on me, for safety reasons. This policy of TeleCheck's is discriminatory toward older people, because many of us do not want...
Complaint comments Comments Complaint country United States, Wyoming, Riverton Complaint category Bad Business Partners

TeleCheck - Illinois, Freeport - Not Accepting Good Checks

Posted: 2012-08-07 by    Mari Chant
Complaint Rating:  0 % with 0 votes
Way to go TeleCheck! Because of your "over 100 reasons" to reject a good check, I'm now banning any company that uses your service. I haven't had a single overdraft, I don't write excessive checks, and I have sufficient funds to cover my purchases at a grocery store. The cashier told me that it might be because I don't write enough checks there, which is equally as ridiculous as rejecting my attempts, now a second time! How can we possibly establish good standing if you reject good checks? Well...Sullivan's Grocery Store will no longer be receiving my business...
Complaint comments Comments Complaint country United States, Illinois, Freeport Complaint category Business & Finances

TeleCheck - Alabama - debit checking account without notice

Posted: 2011-09-19 by    Debbie Monk
Complaint Rating:  0 % with 0 votes
Telecheck deducted $30.00 from my checking acct. without notifying me first. Said that I had a return check to a grocery store and that the check was resumitted to bank and cleared. I was never notified of the check not clearing the 1st time by either telecheck or the grocery store. This should be against the law....
Complaint comments Comments Complaint country United States, Alabama Complaint category Collections Agencies

TeleCheck - Texas, Internet - check denials

Posted: 2011-07-05 by    BOND6670
Complaint Rating:  100 % with 3 votes
On June 30, 2011 I tried to cash a check at an eye clinic. I had used this same account many times with no problems. The IRS and the State of Michigan have accepted checks from this account among many others. There is much more than enough funds in the account to cash the check (for $1, 998). The check was rejected. I call the toll-free Telecheck number from the clinic's office. The telephone rep said that she was able to correct the problem and that I should try the check again. (It was processed in one of Telecheck's machines). I did and it was rejected again! I then had the lady in...
Complaint comments Comments Complaint country United States, Texas, Internet Complaint category Scam & Fake Checks

TeleCheck - Kentucky - Denied Return

Posted: 2011-05-15 by    Screw You Wal-Mart & Telecheck
Complaint Rating:  100 % with 1 votes
I received a video game purchased at Wal-Mart for my birthday. I did not want this particular game so I took it to their store so I could return & exchange for a different one. They confirmed the still brand new & sealed game was purchased at Wal-Mart, but during the process they had to enter my driver license number & it denied the return request. They printed off a sheet saying I must have a bad check in their system. This I did not understand cause I have not had my own checking account for nearly 3 years & it was not maybe a month earlier I had brought back a computer monitor & exchanged it...
Complaint comments Comments Complaint country United States, Kentucky Complaint category Other

TeleCheck - Missouri - Denied Check and Debit Card Transactions

Posted: 2011-05-12 by    Holly5023157328
Complaint Rating:  0 % with 0 votes
I have a small business banking account, and have utilized my business debit card and checks for years. On 5/11/11 telecheck processing denied my debit card, and a check (both methods of payment). I phoned my bank to for shock of identity theft. They confirmed the correct good standing account balance. The bank also informed me to look for contact information on the denied receipts and to contact the third party processing company. I phoned telecheck, they "updated my information". The operator informed me that the information would be updated in their system in 5-7 business days, do not...
Complaint comments Comments Complaint country United States, Missouri Complaint category Business & Finances

TeleCheck - Rip off

Posted: 2011-05-12 by    Melody
Complaint Rating:  100 % with 1 votes
I wrote a check and it was declined. When I called telecheck, the recording told me I had two checks for $17.63 written on 12/16/02 (they were identical), that were returned. After they gave me two different numbers to call, they finally told me that I had one check on their record. I told them that it was impossible and asked where the check was written. They told me the store, which I knew I did not shop at. I also asked them why there was two checks indicated, they said that there was only one. However, the recording is stating that there are two checks. When they asked me what bank I had, they...
Complaint comments Comments Complaint country United States Complaint category Products & Services

TeleCheck - Texas, Lake Jackson - Law suit

Posted: 2011-04-20 by    usabras
Complaint Rating:  100 % with 3 votes
Are there anyone insterested in start a Class action law suit against Telecheck for unauthorized monitoring of personnal bank accounts, and unfair business pratices, etc...
PLEASE CONTACT ME....
Complaint comments Comments Complaint country United States, Texas, Lake Jackson Complaint category Banks

TeleCheck - Stole my money

Posted: 2011-02-21 by    Manvel
Complaint Rating:  0 % with 0 votes
Telecheck took the 251.00 payment for a Sears Appliance Warranty from my account twice, they are holding my money and will not credit it back to me until I PROVE to them that they took it, they can see it right on their computer and admit they made the mistake, Why do I have to pay for affidavit letters from my bank and wait 7 to 10 days after Telecheck receives them to get MY money back. Do not use a merchant who uses telecheck, telecheck steals money and only gives it back if you will fight them for it....
Complaint comments Comments Complaint country United States Complaint category Products & Services

TeleCheck - Indiana, Indianapolis - How to 'get back' at Telecheck

Posted: 2011-02-18 by    LeniceY
Complaint Rating:  100 % with 1 votes
How do you "get back" at Telecheck merchants for refusing your check? Easy - write checks! Buy something small & returnable that their system can take a "risk" on. Wait a few days then return it. After you've got your money back, buy it back. Keep writing checks to buy and return the same item over and over. The merchant will pretty much hate you, but you must tell the merchant that you're doing this because their check service demands it. After a month or so, start buying and returning returnable stuff worth even more money. Keep politely doing this until you are denied...
Complaint comments Comments Complaint country United States, Indiana, Indianapolis Complaint category Other

TeleCheck - South Carolina, Conway - All merchants should quit using this company

Posted: 2011-01-19 by    Amanda Currin
Complaint Rating:  100 % with 1 votes
The only thing I did wrong was run out of checks and had my bank print me a few checks until I could get my new checks in. I had 1 check left out of my check book and went to the store and presented one that the bank printed and telecheck denied it-gave them the one left out of my check book and they approved it. After calling them, I was told by a foreign speaking person that there was no history on my account and when she would not listen to me, promptly hung up on me. I called again and got the person and told her I wanted to speak with someone above her that I refused to talk to her. I waited...
Complaint comments Comments Complaint country United States, South Carolina, Conway Complaint category Other

TeleCheck - Alabama - Denied Check

Posted:    Angry With Telecheck
Complaint Rating:  100 % with 3 votes
On December 13, 2010, I attempted to pay for an eye exam and glasses at our local Walmart. My check was denied by Telecheck. It took me several minutes to understand why the associate kept telling me the check had been refused as I have never had this experience before. I kept asking what was meant by "your check has been denied". The associate, of course, could not tell me why and could only give me a piece of paper with a phone number and a code for why the check was denied. This is the most embarrassing situation I believe I have ever been in. I cannot express in words the humiliation...
Complaint comments Comments Complaint country United States, Alabama Complaint category Business & Finances

TeleCheck - Louisiana - Denied

Posted:    Trishrn1
Complaint Rating:  100 % with 3 votes
I was at the grocery store in my home town and my check was denied. When I called the company, all they could tell me was that my check was linked to another account. She couldn't explain why. She wanted me to fax or mail all kinds of personal information such as drivers license numbers and social security numbers. I talked to my bank and they recommended that I didn't send any personal information. There was no reason my check should have been denied. I waited a couple of weeks and called back, hoping it was a mistake. Again, I was told that my account was linked to another account but...
Complaint comments Comments Complaint country United States, Louisiana Complaint category Food

TeleCheck - Virginia - still have not cleared my check

Posted:    hate telecheck
Complaint Rating:  100 % with 5 votes
Once again I fell for the telecheck bull. My bad, but I will never use another buisness that uses telecheck. They told me I would be able to get my checks through again on Aug 5' 2010, I went like a dummy to the grocery store and you know what happened. I take the declined check home call telecheck and they tell me it will take another 7 to 10 buisness days because they haven't cleared the check yet. My comments were then very unpleasant. My bank has said they get several calls a day about them. They recommend a debit card. I have been given several different reasons why my check has not...
Complaint comments Comments Complaint country United States, Virginia Complaint category Other

TeleCheck - Connecticut - Bad business practices

Posted:    Kris D
Complaint Rating:  100 % with 3 votes
My husband and I wrote a check to an auto service center on June 24, 2010. The check was refused. We immediately called the 1-800 number provided us and gave the declination code that showed up on the refusal receipt. The owner of the repair shop very kindly agreed to take our check anyway and submit it to the bank through the mail delivery system instead of Telecheck (He had a similar situation to ours and understood!) In the meantime, my husband spent four hours on the phone trying to fix this situation. Telecheck said we had written four bad checks in Ocala, FLA in 2005 and that Chase bank had...
Complaint comments Comments Complaint country United States, Connecticut Complaint category Business & Finances

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