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Stopzilla Complaints & Reviews

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Stopzilla - England, Lancashire, thornton clevelys - fraud

Posted: 2012-12-23 by    ozzer
Complaint Rating:  0 % with 1 votes
I took it up the a*** on 28/11/2012 from this Mozilla gang for £34.95. I did not authorise any transaction for this band of mad dogs. I have sent them "FIVE" threateningg emails in order to get my money back with absolutely no responsee. Does anyone know how to get in touch with their head office?...

Stopzilla - Connecticut - unauthorized charge

Posted: 2012-11-24 by    Tina Macisco
Complaint Rating:  100 % with 3 votes
In the past I bought Stopzilla for 2 computers and a laptop. I have since cancelled the subscription. Today I checked my bank account and they charge me $50 for a version (almost put my account into overdraft) I tried to call them this morning and no answer. I have had nothing but problems with them and their so called award winning customer service in the past. I canceled all 3 subscriptions years ago and they do not have permission to charge my account. I also just filed a complaint with my bank....

Stopzilla - Does nothing

Posted: 2012-03-16 by    Howrider
Complaint Rating:  100 % with 1 votes
This program does nothing ...And it has never found a virus...Microsoft Virus protection found one but it went right buy StopZilla...It did not do a thing to stop it...What a joke this program is...It looks like it is doing something but don't think it is doing anything...It says updating every other day but what is it updating...Somebody told me it is not updating anything the little box pops up just for looks...I beleave it...This is a scam program......

Stopzilla - Rebate is a con job.

Posted: 2011-08-26 by    Farmer Marco
Complaint Rating:  100 % with 5 votes
This company promised a "free download" after which the did the "bait and switch" routine. They scan your computer for free, but they want $39.95 for the full version in order to fix the problem. But they offer a $30.00 rebate, so I figure, that's not a bad deal... I buy the full version, and I receive an email from them saying my rebate check would go out within three days. (this was the 5th) On the 26th, I contact their "support" center, and ask what happened to my rebate check. The came back and said they had an "issue" with their automated check system. After reading complaints from other...

Stopzilla - British Columbia, Vancouver - fake antiVirus program

Posted: 2011-05-30 by    marke jones
Complaint Rating:  80 % with 5 votes
Beware of STOPZilla. It is a fake AntiVirus program. The program will do a fake scan of your computer and creates fake infection reports of malware, trojans, and viruses. You are lured into purchasing the program to remove the infection. But there are no infections actually residing on your pc. After install it takes over your computer and opens pc ports to send your confidential info back to a data center. Fake scans will follow weekly. STOPZilla will automatically bill your credit card $40 next year without your approval. They even track credit card number changes. IF you have bought the program,...

Stopzilla - Ben Groshek

Posted: 2011-05-24 by    jack frost 65
Complaint Rating:  100 % with 4 votes
I recently found out that Stopzilla.com have been taking money out of my bank account without my consent .to my knowledge they have taken £52 altogether from my account and have put my account into the red.I want someone to stop their shoddy business practisces and them to give me back the money they have stolen....

Stopzilla - bait and switch upsale

Posted: 2011-04-28 by    dr2don
Complaint Rating:  100 % with 3 votes
Having used STOPzilla on my PC for a number of years, I decided to re-activate it after having let the license lapse. I ordered it on-line but when I tried to use the new registration key, I got a message it was invalid. So I called customer support, got a prompt answer to my call from a technician who remained courteous throughout our next 10 hours on the phone (2 sessions) although between his accent and our digital phone distortion, I had a hard time understanding him. He quickly started a session that took over my computer and we could carry on a text dialog. After 5 hours the first night and...

Stopzilla - Automatic renewal

Posted: 2011-04-06 by    mahendra26
Complaint Rating:  100 % with 9 votes
I signed up for stopzilla once due to a problem with my computer. The software worked as far as I could tell. However, the next year I got charge on my credit card for automatic renewal for one more year, for which I did not recollect signing up. I complained to my credit card, who inquired with stopzilla, and advised me that the charge was legitimate and to contact the vendor for details. I called stopzilla and I was advised that "I should have read their terms and conditions before downloading because the terms and conditions clearly tell you that by downloading you are agreeing to pay for automatic...

Stopzilla - Clever deceptional scam thrilla

Posted: 2011-03-31 by    Zilla Killa
Complaint Rating:  100 % with 3 votes
After calling Stopzilla Tech support and spending about 1 hour with a techy (Bnola) he tells me that I cannot re-install Stopzilla due to a lack of resources caused by infectious malware that has been on my computer for years. Why did I buy this again? Next, he tells me that the only way to fix it is to spend $400 so that his MS certified techy can fix it. His Supervisor AJ (aka salesman) comes on tries to terrify me thinking that the malware hackers are about to take over my PC any day now. BTW, they never fixed the original problem. They convinced me that they are nothing but a vehicle to extract...

Stopzilla - Virginia, Roanoke - scam and virus rouge

Posted: 2011-03-28 by    bagdadkid20
Complaint Rating:  100 % with 3 votes
stopzilla says it will fix problems but it doesn't do anuy thing but crash the computer when yiu refuse to buy their product and it treats evcerything including the items you want to click on as pop ups and blocks them.they should be put out of business before they damage to many computers with this farce...

Stopzilla - it is a scam

Posted: 2011-03-23 by    VET5
Complaint Rating:  100 % with 4 votes
I signed up for Stopzilla Antivirus at $59. A few days later, my computer was infected and I cannot use it. I called the company. They said that what infected the computer was not something their antivirus could fix. I asked what they do fix then. They then said if I paid $209, they would fix it. They put the interfering elements on my computer and then wanted to charge to fix it. I do hope there is some way to keep them from doing this to people. I see complaints about them all over the internet....

Stopzilla - Wisconsin - scam

Posted: 2011-03-16 by    Cheryl672
Complaint Rating:  100 % with 14 votes
I recently wanted to test a new anti-virus software, and I ended up with some infections on my computer. I decided to go back to AVG Security Suite, but wanted something that would bail me out quickly, if possible, until I could get AVG loaded. I decided to try STOPzilla.
Problem #1: I wasn't told before I used the product that I would have to pay before I could remove any threats found.
Problem#2: I did make the modest payment of $9.95. Then I received and entered a key (number) and removed the threats. Then I loaded AVG Security Suite and Spybot S&D.
Problem #3: I wanted...

Stopzilla - Connecticut - Bogus rebate

Posted:    nsaintj
Complaint Rating:  96 % with 24 votes
Bought their product with the promise of a thirty dollar rebate. Rebate never came and stopzilla will not return my e-mail. Very sorry I trusted these jerks. Next time I'll look harder for an honest company....

Stopzilla - Free version is a scam

Posted:    john7777
Complaint Rating:  91 % with 178 votes
Not to long ago I download the free version of Stopzilla in order to take care of certain problems I was having with my computer. The advertisement said it took care of all spyware, adware and malware that was on your computer. At the time I didn't have the money to buy a well known program like spyware doctor (which I have now)

After taking about 20mins to download and to set up, I started it and after 5mins of scanning It said it found 10 "infections".

But when I hit the remove button surprise surprise it said I had to download the full version in order to remove...

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