Complaint Rating:

Listen to my words...Don't buy windows from Sears. The windows themselves, Simonton, are a great product. The installation/final product of the craftsmanship that I expierenced was poor. The guys that did the work seemed nice, but they are under pressure to install and get out. In my case...

Complaint Rating:

I contracted for a kitchen remodeling job with Sears Home Improvement, 1024 Florida Central Parkway, Longwood FL 32750 and had cracked and defective cabinets installed. My wife discovered the cracks when she was cleaning them and the putty came out of the cracks of two cabinets. I called and...

Complaint Rating:

I'm inspired to write this now as I sit (one year later after project began) waiting for someone to show up and once again replace a piece of my kitchen cabinets. If I were to give every detail of why NO ONE should use Sears Home Improvement, I would be wasting an entire afternoon. However,...

Complaint Rating:

On Feb. 27, 2008 my wife & I had a new furnace installed in our home. I'm a truck driver & on the road alot. When I got home & saw the furnace, I was quite impressed. But then I noticed where they had broken the wood molding that surrounds the outer edge. When I asked my wife...