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Sears Canada. Wanted to purchase a top of the line carrier gas furnace and air conditioner and finance it with 2 years no interest. Needed 10,000 limit, sears gave me 3,000.

I was told the reason I was not approved for the full amount was because my credit cards had high balances....

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Maybe it's our fault. Afterall, every time my wife and I have made a major purchase at Sears in the past several years there has been an issue, often with missed deliveries or substandard merchandise.

A few weeks back we ordered a top-of-the-line gas stove and a refridgerator....

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I purchased my refrigerator April 2002 from a local Sears department store (along with several other appliances). Many weeks ago the compressor started to go, and both the freezer and refrigerator stopped working. I had a local repair man come out the next day who said it was the compressor,...

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On June 13th, 2006, I phoned the Sears 1-800-4-MYHOME # to have my less than one year old Maytag Refrigerator repaired. I had little cold temperature in the refrigerator and the freezer compartment was totally iced over. My ice-maker had also stopped working. After finally figuring out how to...

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Sears calls constantly to renew service contracts. However, they promise the world and rarely live up to any of the promises.

I have had poor experiences of late. Years ago Sears was reputable, that is NO LONGER TRUE. Service has become a nightmare.

1. Last year...

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Since my earliest recollection, the word “appliance" to my family was synonymous with “Kenmore". That is until recently. We have had the absolute worst consumer experience ever with Sears, and the situation is still ongoing. In late August, we went shopping to replace a...

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Prior to hurricane IKE our new led TV went out. A call was made to the service department and they were told about the TV and that due to Ike we would not be able to come in but as soon as it passed we would be there. The next 8 days we were without power and phones and most of the roads in...

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I looked at my credit report one time, I have never authorized any type of pmt for a monthly charge and am still being charged monthly at the rate of $12.95. I want this charge stopped immediately and re-imbursement....

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I ordered a new water heater from sears over the phone. They have a special number just for buying water heaters. First they charged my debit card. Then they called and said the store closest to me didn't have the model I ordered and they would have to credit my account. I told them fine...

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Sears Repair broke my tub while replacing my bearings. my washer was left scattered over two rooms a month ago and still is. Numerous calls to repair service produced a different answer with each call.
Please NEVER use SEARS REPAIR SERVICE. Buy you appliances somewere where you know...