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I graduated from a Tech school in December 2005. I have three private loans from Sallie Mae. Ive had several; forbearance on the private loans and have paid the processing fees to do so every six months. My account has been in overall good status since I graduated.

As of now Ive...

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Sallie Mae has the worst customer service via phone I have probably ever encountered. I like to think that as an on-time paying customer of Sallie Mae's for several years now, I would be treated with even a tiny bit of respect. Well, forget that. I'm sure they outsource their customer...

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I contaced Sallie Mae May 1, 2007 after the sudden death of my 23 year old son, whom had a student loan with them. I was told to send the death certificate to them and that they would handle everything. We sent the death certificate certified mail to them in May of 2007. I personally had taken...

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Upon wanting to get an education at Le Cordon Bleu Culinary Arts at Miramar, Fl. Sallie Mae was there to prepare you for this educational loan. The spokesperson went as to tell me that my repayments after graduation where only $50.oo a month, I became interested and applied for this financial...

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I have done nothing but battle with SM for over 3 years now. Here is the latest - I have been overpaying my loans every single month. I called in to ask why the due date at the end of the loan never came up, or why the monthly payment never went down - since I was overpaying. I was told it would...

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I have been burned by Sallie Mae in much the same fashion as each of the people on this site. I believe Sallie Mae's service desk is serviceless, so it's time we the customer take action and contact the VP's and above and share information of the contact we have at Sallie Mae....

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I co-signed a student loan for my son. Sallie Mae kept calling me at home and the callers were not very nice and tended to upset me after a major heart attack. I then wrote them and told them not to call me at home anymore. Now they have cut me off of all communication regarding the loan and...

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April 06, i tried to medically defer pmnts, smf said no, another co tried to take over loan, smf said no. In june 2007 i tried to pay off loan, smf mailed my ck back to me- no reason, i called, customer 'lack of' service said "your info does not match any accts here" i tried...

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I just got off the phone with sallie mae because i wanted to go into forberance. I was layed off a month ago and cannot make the payments. So i thought well i'll go into forbearance for another six months and pay the processing fee, right? WRONGGGGGG! Even though i have another year of...

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I have had a student loan with these people for years and every time I call for something, I always get a rep that doesn't speak good english at all. That they have to repeat everything they say because you can't understand them.I have never had so much trouble getting through to someone,...