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RecordGone.com Complaints & Reviews

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RecordGone.com - Not doing as promised

Posted: 2014-05-09 by    Thien le
Complaint Rating:  0 % with 0 votes
This business is a scam. Before i was hiring this place to do expungement for my prevoius conviction. I was told that if they cannot get my record expenge they will issue full refund minus filing fees. It took them 7 months and finally I was suspicious because I read some bad review about this law firm. I ask for refund and they told me they can only give me 50% refund minus filing fees. This place is a crook. I want my full money back...

RecordGone.com - California - Misrepresentation of service guarantee.

Posted: 2012-10-19 by    TOBI-ONE
Complaint Rating:  50 % with 2 votes
I would like to save any one from the experience I went through. This is a terrible service.

1. I was never contacted by email or otherwise once they got my money. All correspondence was initiated by me. I had to log onto their website frequently to know the status of my case as there were no email notifications. I gave them my information twice and even provided a back up email. Was never contacted by anyone, even after my case was determined.

2. Their money back guarantee is a hoax!!! DO NO BELIEVE THE GUARANTEE!! I was told after when I tried to follow up regarding...

RecordGone.com - California, Sana Ana - GREAT SERVICE

Posted: 2011-02-23 by    GoranM
Complaint Rating:  100 % with 1 votes
I’ve been meaning to review this company for a while now, and I can openly say, “YES, THEY ARE PERFECTLY SAFE AND RELIABLE!” How do I know this? Well, lets say I know someone that used their services, and they were really happy with them. All jokes aside, they are really good company, and they offer professional help for less money. If you use them, your case will be handled by an experienced lawyer (not some paralegal), and it will cost you virtually nothing compared to the traditional lawyer fees (believe me I spent days trying to find better deal). Occasionally you will come...

RecordGone.com - Recordgone.com excellent deal and service

Posted:    Nonna1
Complaint Rating:  0 % with 0 votes

First, I would like to extend my immense gratitude to RecordGone.com (Mathew Higbee's office) for the great work done on my case, which led to the Court siding with me despite objections by the district attorney. Justice has been served, after being arrested for a crime I never committed. Now, I can leave this behind me and move on with my life with peace of mind.

Thank you Recordgone.com!!!...

RecordGone.com - California - NOT a scam

Posted:    Jason Stringfield
Complaint Rating:  50 % with 2 votes
I cannot believe that people are complaining about this website. They were exteemly helpful and got my record removed faster than other attorney's charging waaay more said was possible. The only explaination I can think of why other's are complainging is because they were either not eligible for the service or they are actually a competing company who wants them to lose business by posting false reports.

I got my felony record expunged in Texas for under $1000 by recordgone.com in only 2 months....

RecordGone.com - California, Costa Mesa - Great RecordGonecom

Posted:    Robby H
Complaint Rating:  100 % with 2 votes
I am very satisfied with RecordGone.com. I used RecordGone.com to expunge my criminal record. The attorneys were very professional and the case manager was excellent. RecordGone.com charged me only $495 and they had my record expunged in less time than they originally quoted.

I could not believe how quick and painless it was. Incidentally, I contacted 3 other lawyers before hiring RecordGone.com, all three quoted me about $750 more and did not have the solid reputation that RecordGone has.

I highly recommend RecordGone.com. They do not disappoint....

RecordGone.com - Great Service No Complaint

Posted:    Marty K
Complaint Rating:  100 % with 2 votes
Recordgone.com did a GREAT JOB! From start to finish. Seeing their A rating from the Better Business Bureau and verifying their licenses gave me confidence to sign-up. Once I did, Recordgone.com's professionalism and online client managment page was amazing. My attorney and case manager kept me informed the entire process. I am a very happy Recordgone.com customer.

Thank you RecordGone.com. I have no complaints....

RecordGone.com - California - No Complaints - RecordGone.com &A& Rating

Posted:    Complaints Board 2009
Complaint Rating:  94 % with 18 votes
RecordGone.com has successfully handled thousands of cases and has zero complaints with any state bar association. They also have an "A" rating from the Better Business Bureau.

See RecordGone.com's spotless reputation with state bar at:

See RecordGone.com's Better Business Bureau "A" rating at:

See solid professional rating at Avvo.com (where verified clients and other attorneys can rate law firms) at: http://www.avvo.com/attorneys/92627-ca-mathew-higbee-249594.html

RecordGone.com - Online scam

Posted:    Jacky Rock
Complaint Rating:  43 % with 14 votes
I was promised to get an expungement from this 'so-called' law firm. I have yet to hear anything back from them about my case and it's been 4 months!!! I find it funny how they were listing these other companies as frauds and scams, yet they are the ones charging more, and not doing anything!!

Do not use RecordGone - They said on their website that they were real attorneys and the only ones that could get this done, yet nothings been done! They used to say on their site the other websites were scams - if the other sites were scams, then I guess their all working together...

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