Arangrant
reviews and complaints

Terrible company! We booked two tickets from SFO to Entebbe on Turkish Air through Arangrant in March 2023. Our trip wasn't until November. Numerous flight time changes - I kept getting emails with update from Arangrant & Turkish Air. I thought all was fine until, two weeks before our flight, I called Turkish Air with a luggage question. They told me that our tickets weren't valid, since Arangrant hadn't updated our tickets with the last schedule change. We couldn't fly. Panicked, I called Arangrant. One of their agents messaged me back saying that the problem was fixed. I had a confirmation and ticket numbers. With this information I went to Turkish Air's website and tried to access our booking. Again, the booking came up as invalid. Turkish Air told me that while we had tickets, Arangrant hadn't attached them to our booking. Basically our tickets didn't have owners. We only had standby tickets. I was really upset, called Arangrant, who said they would have a supervisor get back to me. She did, saying that she spoke to turkish Air and that our booking would be reinstated. But apparently only one leg of a four leg flight was reinstated. The supervisor disappeared, answering neither phone calls or emails. Days went by - I was told repeatedly to wait 24 hours, they were working on it, etc. Then the DAY BEFORE our flight, we got a message from Arangrant that Turkish air refused to reinstate our tickets. We were going nowhere. We did get our tickets refunded by Arangrant (I did this by disupting the charge with my credit card company). But with 24 hours to go, I had to book new tickets, on another airline, which were insanely expensive at the last minute. Arangrant is blaming Turkish Air, saying they "refused" to reinstate the tickets. But how did the tickets get cancelled in the first place when we had confirmed reservations? It's because Arangrant screwed up, dragged us along for two weeks while they supposedly tried to fix it, our tickets got sold to someone else, and we were left with nothing.

If you ever provided them your personal information, they will send you constantl text messages, phone calls and emails for unrequested travel indefinitely. I even tried to call them to stop. Failed. Now I get emails from Hertz. b anthony. s from Arangrant, etc.. You know these are fake account. You call them and they will say, "ahh sorry, I will tell my colleague to stop calling you." Their business is not just deceptive, they will violate your do not call and unsubscribe requests and hoping to trick you to buy from them.

I think all these reviews are completely fake and paid for!

Learn from my mistakes! Do not use this company! They will be incredibly unhelpful, and they sell unethical tickets that WILL cause you trouble!

Their business class tickets are also semi fraudulent. They won't give you free luggage, or lounges, so you're really only paying for your seat, not the whole experience. I booked a flight from London to San diego, my first flight was a fraudulent business class ticket, I had to paid for my baggage, no lounge use, no priority. My second leg was economy with zero upgrades or anything included.

If you have to contact customer good luck. They didn't return my calls for 3 days, and their support staff were international and couldn't understand my issue. Instead they were agressive and unhelpful and hung up on me multiple times. I wanted to cancel my second flight but they couldn't because it was part of my first flight, even though I had a 20 hour layover. When I called, the customer service rep was rude and dismissive.

Seriously, I don't know how anyone has had a good experience. I think all these reviews must also be fraudulent.

My advice is to stay clear of this company. Unprofessional lot of sales and service people with schemes on the "business class upgrade" which is nothing but an elaborate con.

I booked a premium economy ticket from Glasgow UK to Houston USA via their website and once this was done, I was continuously hounded by calls from their sales team with offers to upgrade my ticket to business class for free. Though I turned down their initial calls, eventually I relented and agreed for a free upgrade and then the ticket was issued with Glasow-Houston-Miami-Kingston Jamaica. I never asked for this and when I called them for clarification on the additional flights from Houston to Miami and Kingston Jamaica, their advice was to take the Glasgow-Houston and forfeit the Miami - Kingston route.

This sounded very fishy but I got email and verbal confirmation from their sales agent that this was perfectly OK and everything was confirmed.

However on the day of the travel, I was denied boarding at Glasgow UK as ARAN GRANT had charged my card card for the ticket fare but used their corporate credit card to actually the buy the ticket from American Airlies.

One - this is highly irregular/illegal practise

Two - their payment to American Airlines itself was not cleared and this caused the airlines to suspend my ticket,which I came to know at the time of checkin.

All this information was conveniently hidden from me throughout the transaction. Imagine a travellers plight on getting to know this at 4:00 am at the check in counter.

I had 3 hours before the check in counter closed and I made more than 12 calls to their customer call center and in that 3 hour's not a single person was professional enough to manage the situation and provide a solution. I was simply bounced from one call center to another (All outside the USA) and none of them had a clue what was to be done. Everytime you call the number, you have to spend the first 5 minutes explaining the entire situation from the very beginning with no further progress. It was extremely frustrating interacting with a bunch of novices manning the customer care phone lines.

They very efficiently kept directing me from one department to another and long story short - I could not make the flight.

In between the calls, I send numerous emails summarizing my calls with their customer care (ironical) agent and informing them of the time of closure of the check in date. Other them apologizing for the inconvenience, I had no feedback nor action from them until 1 hour AFTER the check in closed. And their solution then we for me to go an debate with the check in counter agent that the card ARAN GRANT used was legitimate and that I should be allowed to board. How this was to be helpful AFTER the flight took off is beyond me !

I had to make a lot of expensive changes in my schedule to make alternate arrangements to reach Houston.

To conclude - A nightmarish experience and a terrible company to do business with. ZERO accountability and business ethics in their transactions. PLEASE AVOID ARAN GRANT AT ALL COSTS.

We bought tickets through them and they also sold us flight insurance. The flights to our destination (Baltic States) were ok.

When there was less than a week time to go back home to New York, we received an email from the air company that they canceled our flight. No explanation. We didn't really worry because things like that happen but that's why you buy insurance so the situation would be resolved.

No, this company also sent us an email that they are sorry for the inconvenience. They also sent several meaningless emails. The insurance happened to be as fraudulent as this company is.

Ever tried to book a flight 5-6 days before the flight?

The choices were almost nonexistent and the prices astronomical for one way flight.

This company offered nothing.

Also later on, after I already paid them, I found out that the price we paid them was slightly higher than in Google flights.

Of course. No miracles. They took the Google flights price, added their fees, cost of nonexistent insurance and this is how they make their living.

Fraud, fraud, fraud.

Furthermore, Arangrant (arangrant.com) is a great website to find affordable airfare options. As someone who loves to travel but also wants to stick to a budget, this site has been a game changer for me. Not only are the prices extremely reasonable, but the customer service is unparalleled.

When I first visited the site, I was impressed by the clean layout and easy-to-use interface. The search function made it simple to find flights that fit my specific needs, and I was thrilled to see that there were plenty of options available even for last-minute bookings.

While the prices were certainly a draw for me, what really sets Arangrant apart from other travel sites is the level of service provided by their team. When I had questions about a particular flight or needed assistance with my booking, a representative was always available to help me out quickly and efficiently. In fact, one of my favorite experiences with Arangrant came when my agent took the time to give me some advice about which flights to pursue and how to avoid common pitfalls. It was clear that they genuinely cared about ensuring my trip was as stress-free as possible.

Overall, I highly recommend Arangrant for anyone looking to save money on airfare without sacrificing quality or service. This site truly delivers on its promises, and I know I'll be coming back for all my future travel needs.

When it comes to booking travel online, it can be difficult to know where to start. However, after trying out several different sites, I stumbled upon arangrant.com and I have been impressed ever since.
Not only do they offer affordable prices, but the quality of service is impeccable. I never have to worry about my booking being cancelled or changed last minute, and I always feel confident that I will make it to my destination on time.
One thing that sets arangrant apart from other travel booking sites is their attention to detail. They work hard to ensure that every aspect of your trip is taken care of, from flights to accommodations to transportation to and from the airport. They also offer a wide range of options to choose from, so whether you're looking for luxury or budget-friendly options, there's something for everyone.
Overall, I highly recommend arangrant to anyone looking to book their next trip. They make the process easy, stress-free, and enjoyable, and I will definitely be using them for all of my future travel needs.

When it comes to using Arangrant, it's safe to say that their service is good. But just like any other service, there's always room for improvement. However, given its price range, you do get decent value for your money.

That said, it's always wise to take proactive steps in ensuring you get only the best service. So, before booking with Arangrant, it's highly recommended that you do your due diligence by checking out as many other agencies as possible. This will save you from any unforeseen eventualities while also ensuring you get the best value for your money.

Overall, Arangrant isn't a bad choice, as their services are decent, especially for those on a tight budget. But it's best to do your own thorough check to ensure that you're making the right choice for your travel needs.

Additionally, she provided me with numerous suggestions on what to do and see during my stay at Arangrant, which made my entire trip even more enjoyable. I was thoroughly impressed by her level of professionalism and kindness throughout the entire process.

Upon arrival at Arangrant's premises, I was astounded by the cleanliness and modernity of the facilities. The unique decorations and vibrant colors created a warm and welcoming atmosphere. The comfortable beds and appealing adornments in the rooms made me feel right at home.

Furthermore, the amenities provided were exceptional, with everything I needed accessible in the rooms. The wireless internet connection was reliable, and the television provided many channels to choose from. The kitchen is fully equipped with every utensil you could need to make a delicious meal, and the staff will happily provide you with any additional requests.

The location of the establishment was perfect. Located in the heart of town, all attractions and amenities were within walking distance, making it convenient for me to explore the surrounding areas with ease.

Finally, my check-out was just as smooth as check-in. The staff was very friendly and helpful, making the entire experience delightful. Overall, my stay at Arangrant was outstanding and memorable. I would highly recommend this establishment to travelers looking for luxurious accommodations, excellent service, and a prime location.

If you're looking for a convenient and reliable travel agency, I would highly recommend checking out Arangrant. I was impressed with their above-average customer service, which is definitely a standout feature when compared to other providers in the industry.

One of the most crucial factors that we consider as travelers is the price and booking process. And I must say, Arangrant has a competitive pricing system and an incredibly quick booking process. Within 40 minutes or less, you can conveniently reserve your tickets and have peace of mind knowing that everything has been taken care of.

Apart from these, Arangrant also offers a variety of travel options and destinations that cater to your specific needs. Whether you're planning a leisurely vacation with your family or a business trip, they have something for everyone.

Overall, I would say that Arangrant definitely exceeded my expectations and provided me with a hassle-free travel experience. If you're planning your next trip, I would highly recommend giving them a try.

I recently had the pleasure of booking my travel plans through Arangrant.com, and I must say, I am beyond satisfied with the outcome. Not only did I receive impeccable customer service, but I was also able to save a whopping $200 on my travel expenses! This was a significant improvement from what I was getting from other travel agencies and sites that I had previously visited.

The whole process of booking my travel plans through Arangrant was straightforward and effortless. The website was user-friendly, and I was able to find exactly what I was looking for without having to spend hours scrolling through pages and pages of options.

The customer service I received from Arangrant was outstanding. I had a few questions during the booking process, so I reached out to their customer support team, and they were more than happy to assist me. Their prompt responses and courteous demeanor made me feel valued as a customer.

Overall, I would highly recommend Arangrant.com to anyone looking for excellent travel deals and top-notch customer service. I will definitely be booking with them again in the future if they continue to provide such fantastic offers. Thank you, Arangrant, for making my travel experience stress-free and enjoyable!

Upon encountering Arangrant, my initial impression was marked by convenience and efficiency as using the website was a breeze. The pricing is also very reasonable, undoubtedly adding to the overall appeal of the service. However, the current global health situation is a significant concern, and as an individual, I have to weigh the risks of traveling in these times. Although I am not entirely decided yet, I will be monitoring the situation closely before making any definite plans. Nonetheless, should there be any changes in my status, I will make sure to inform others about my experience with Arangrant.

When I stumbled upon arangrant.com, I wasn't quite sure what to expect. But once I started engaging with the team, especially Alfie, I was blown away by the level of service and expertise they had to offer. I had quite a lot of changes to make in terms of dates and locations for my trip, but Alfie was always ready to help and provide me with numerous alternatives until I found the perfect one. It was refreshing to deal with someone so patient and knowledgeable, who was passionate about ensuring I had a wonderful travel experience.

I really appreciated the personalized attention I received from arangrant.com - they made it clear that they wanted to cater to my specific travel needs and preferences. Whether it was in terms of the accommodation, activities or restaurants, Alfie always provided me with plenty of options to choose from. It's nice to work with a company that goes above and beyond to ensure their customers are thoroughly satisfied.

I would highly recommend arangrant.com to anyone who's looking for a fantastic travel experience. They're truly a team of professionals who take their work seriously and are dedicated to providing the best possible service. I'll definitely be using them again in the future, as I know they'll be able to deliver an unforgettable travel experience every time. Thank you, Alfie and arangrant.com!

After experiencing a recent issue with canceled tickets on Arangrant (arangrant.com), I was initially anxious about the tedious and complicated refund process. However, after reaching out to their customer support team, I was relieved to find that the situation wasn't as dire as I initially thought. I must commend their exceptional customer service for going above and beyond in assisting me throughout the refund process.

From the start of my interaction with their team, they were incredibly empathetic and understanding of my predicament. They listened attentively to my concerns and patiently guided me through the entire refund process. Their knowledgeable team made the entire process smooth and effortless, which was a huge relief during a stressful time.

Arangrant's customer service team worked tirelessly to ensure that my refund was processed in a timely manner. They kept me informed every step of the way, providing regular updates on the progress of my refund. I also noticed that they were incredibly professional and respectful in their communication, which ultimately made the entire experience very pleasant.

Overall, I cannot express enough gratitude to Arangrant (arangrant.com) for their exceptional customer service in resolving my ticket cancellation and providing me with a hassle-free refund experience. It's truly refreshing to know that there are companies out there that put their customer's satisfaction first. I would highly recommend Arangrant to anyone looking for a reliable service and unbeatable customer support.

He was courteous, informative, and quite patient in answering all my queries. The website, Arangrant.com, was easy to navigate as well. I was able to find the information I needed without any hassle.

What really impressed me, though, was the range of accommodation options available on Arangrant. From affordable budget stays to luxurious resorts, Arangrant has something for everyone. I was able to find a comfortable and convenient place to stay, even with my limited budget.

Furthermore, Arangrant also provided me with helpful information about my destination. Their website has a section for travel guides that cover various locations around the globe. I found their guides to be quite detailed and informative. They even highlighted some lesser-known spots that are worth checking out.

Overall, Arangrant is an excellent website for anyone looking to book accommodation for their next trip. The platform is straightforward to use, and their customer service is top-notch. I highly recommend them to anyone who wants to save time and money while planning their travels.