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PowersportsMax Complaints & Reviews

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PowersportsMax - Bad Company

Posted: 2015-05-14 by    W.Dailey
Complaint Rating:  0 % with 0 votes
I ordered a four wheeler which was not the right one I called the company back the rep had an attitude with me like I was in the wrong I shipped the four wheeler back in Feb it is now May still no bike no money I called months after months got hung up on was on hold for hours I finally got thru recorded everyone I spoke with recorded my calls fine a dispute against this company would be the best option for anyone do not ***BUY FROM THIS COMPANY***...

PowersportsMax - No Refund and Damaged item

Posted: 2014-12-12 by    Jeng7475
Complaint Rating:  0 % with 0 votes
I ordered a GoKart for all three of my kids 3 weeks ago. I showed up Damaged and I refused delivery. Its been that long since I have been calling and get a different story every time on my refund. I have explained over and over again this is my Kids Christmas money. I have had very rude Customer Service from them. They are all Rude and have no clue what is going on and I get a different story every time I call. I would never recommend these people to anyone....

PowersportsMax - California, Los Angeles - scam

Posted: 2014-07-24 by    Doc LaFleur
Complaint Rating:  0 % with 0 votes
I bought a 300cc scooter online, in early 2014, paying with my Bank of America credit card, paying $1, 890. When it arrived, I found out that it was a 2012 model instead of a new one. We realized that the front fender was damaged, the front grill was damaged, and the windshield had a major defect. We could not get it started, so after putting it together, had to get it apart to work on the carburetor which we found out was defective and needed to be rebuilt. Cost additional $300. Then Plus, we had no title. Several calls to the company got promises of a return call which never happened. Using their...

PowersportsMax - California - Poor service and product

Posted: 2012-06-29 by    Craig Lieboff
Complaint Rating:  100 % with 1 votes
We purchased a go kart from Powersportsmax on 11/25/2011 as a holiday gift for my 3 sons for $1050 (cost + shipping). My children have had a total of 3 hours of ride time on this go kart. From day 1, it's had nothing but problems which we've communicated to the company on over 30 phone calls. with all these calls, it's taken days on end for return calls from service. We've had to replace a number of parts at the advisement of powersportsmax: ignition, starter, voltage regulator, carburetor, spark plugs and all on our dime because powersportsmax is claiming its not under warrantee...

PowersportsMax - California - don't buy if y0u're not a mechanic

Posted: 2011-11-30 by    herpyderpyderp
Complaint Rating:  100 % with 3 votes
I see a bunch of complains on here about powersportsmax. If you're wondering about buying from them, I'd say go for it, as long as you are knowledgeable about vehicles and know how to fix and assemble things. Thats where most of these issues on here come from, people getting their bikes and expecting them to run immediately, not knowing you have to assemble a few lines on the bike, and fill it with fresh oil. And as far as the damages go, yes its going to happen, you're getting products most likely shipped from china, so don't expect your package to make it back in one piece,...

PowersportsMax - California - Poor quality horrible customer service

Posted: 2011-08-24 by    Mdodd
Complaint Rating:  100 % with 2 votes
My son 12 years old, saved for almost a year for this go cart. when it arrived it have 3 defective parts. It ran for about one hour. I called and was promised all 3 parts within 5 business days. 2 weeks later I finally got someone to answer the phone and was told there was no record of the parts being ordered. I re ordered and on the 32nd day 2 parts came. Still won't run! And now the muffler fell off! Product is junk and customer service is worse. Please never do any business with this company....

PowersportsMax - DANGEROUS ATV and they plan to resell it after it came unwelded in two spots

Posted: 2011-02-14 by    Shedevil6
Complaint Rating:  100 % with 1 votes
We purchased a Dirt Bike and an ATV for my sons for xmas. My son was so excited to get an ATV on xmas it was 530am and we were ready to let him ride it, we couldnt get it started for nothing, we put it in the gaage w/ a space heaterand tried all xmas day toget it started, my son came in the house after trying and said the handle bars fell off, the handle bars cam unwelded from him sitting on the ATV trying to start it. Mind you hes 65 pounds. Then had a welder friend fix it two days after xmas, finally got it started really cold here in Indiana only rode for about 15 minutes next day went to ride...

PowersportsMax - California - Broken Merchandise - warranty

Posted:    LukesMom
Complaint Rating:  100 % with 2 votes
My son ordered some kind of mini cycle from this company and paid 300.00 with his confirmation money. He got the thing and used it 3 times, after the 3rd day it broke ( he was gone for the weekend ) I called on the 4th day to inquire about the warranty as the thing sat in our garage broken.

I was told it was a 7 day warranty. I explained it was only day 4 and this mini cycle broke. I was told the person to help me in tech support was out and would return my call. I told the representive on the phone to document my phone call was made before the warranty was up.


PowersportsMax - Minnesota - poor quality, worthless warranty

Posted:    rickdude44
Complaint Rating:  0 % with 0 votes
Ordered 50cc scooter; waited 2 months for delivery; engine runs rough and loses power at 15mph, well below 30mph claimed. Brake line burst at 96mi - they said it was "normal wear and tear part" and would not cover it. replaced with a honda part on my own. Since then the fuel gauge quit working, the front cowling cracked in the Minnesoata cold (while stored in my garage for winter), and repeated calls to powersports are ignored. I dont expect the bike will hold up much longer before falling apart....

PowersportsMax - California - product/customer service

Posted:    tml
Complaint Rating:  100 % with 3 votes
We purchased a dirt bike last May. Stopped working in August. Returned the motor for repair - we had to pay shipping. After many phone calls and lies that the motor was fixed and on the way back we finally received a package in October. Only the idiots returned the wrong motor. It was a go-kart motor. They asked us to send the wrong motor back, which we did. Although we should have held it hostage until they repaired and returned ours. Anyway, again after many weeks of dealing with them over the phone they finally sent ours back at the end of November and the dumb thing still doesn't work....

PowersportsMax - Fraud and scam

Posted:    Valerie
Complaint Rating:  100 % with 1 votes
I purchased a 1100cc go cart from power sports max and it is junk. Breaks every time I ride it. Does not go as fast as they advertise. They want me to send it from ND to CAL for each repair. This is not going to happen. It is not as advertised at all. Totally unreliable and is a cheap copy of other much better buggy's. Do not buy from them!!!

It is leaking oil antifreeze the clutch master cylinder also broke. the swing arms are not straight and it did not come with assembly instructions. They also have no repair manual available so you are on your own to repair it. And when I...

PowersportsMax - California, City of Industry - 4 wheel atv piece of junk

Posted:    Patty Dockham
Complaint Rating:  100 % with 4 votes
We purchased a 125cc atv (a no name piece of junk) on June 6, 2008, rec'd it on June 16th. In less than 1 hour of riding it broke down, starter burned up. It took 15 days to get another starter after emailing pictures and constantly emailing and bugging them. After the part came the chain kept flying off, broken master link (purchased them ourself). After putting repaired chain back together, the brake cylinder blew up. After waiting another 12 days for parts, they sent the wrong parts (go figure). After a total of maybe 3 hours riding time, we have to make another call to get them to resend...

PowersportsMax - California - Misleading Website

Posted:    Stevo5
Complaint Rating:  100 % with 3 votes
This "company's" website states EVEN TODAY that they have a moped "In Stock". I ordered this moped in June and had not received it. An email response from them stated that they did not have the moped in stock and would not for at least 20 days. I emailed that I wanted to cancel my order and they stated that I had to do that by telephone. I called twice, only to be placed on hold for 30 minutes each time before giving up. They also initially told me there would be a 6% fee for cancelling an order, even though they did not fulfill their end of the contract.

Luckily, they did not...

PowersportsMax - California, South El Monte - Dont buy anything from powersportsmax

Posted:    Ryan
Complaint Rating:  100 % with 5 votes
This company is the worst. Im sick of writing about them and my problems I have had with them. So I will paste one of the many E-Mails I have sent to them!

Hi, I hope you can replace this. This was only the first time I took the AVT out for a ride! Due to the fact, the original battery I was sent did not hold a charge. I had to go out and buy another battery. I was ridding for 2-3 hours and the chain fell and got jammed. I had to open the cover to work the kink out of the jam. After fixing the chain, I took the ATV for a ride around the yard and pulled it back into the garage. When...

PowersportsMax - Very poor customer service

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
Purchased Roketa moped 50cc, front wheel bearing failed after 35 miles. Repeated calls to customer no-service resulted in hours on hold, no call-backs and no resolution. Would ship it back if we could! This is after spending a month to get the title sent to us. We had to result to paying Fed-ex to have the title sent to us. Assembly instructions sent were terrible and we had to call for additional instructions. Very poor quality in customer service, and the product so far shows the same level of quality...both very bad and we are upset!...

PowersportsMax - Beware

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
I looked at their site and it looked like a good company these people are ripping us off... i waited 3 weeks for an atv and called daily and like everyone else got nothing dont get robbed!! There are better places to shop. Do research... i called best price atvs and got my ATV in 4 days. It’s a shame that these people can do such a thing to willing to pay clients... i give this company 2 thumbs down and two middle fingers up. Do not, I repeat, do not get robbed by these terrible irresponsible people. They suck!...

PowersportsMax - South Carolina, Andrews - lies@lousyservice

Posted:    kenneth hammond
Complaint Rating:  100 % with 2 votes
I purchased a gocart online just bedor easter within 2 days it would not start.I had one of their tech reps diagnose the problem over the phone.He said it needed acertain part which they would send me.that was amonth ago.sense then everybody i talk to tells me .the parts are in the mail.It doesn't take a month for mail to get from calif to sc. today the hub broke loose from the front wheel thank goodness my child wasn't hurt.I don't even know if i'll ever get that part.by the way I purchased the other part Ineeded on line.the bottomline is .In 1 month my child has been able to...

PowersportsMax - California, Whittier - Sounds bad to me!

Posted:    Michael H
Complaint Rating:  100 % with 3 votes
Thanks for the heads-up. I was considering a purchase from their site but will pass on this outfit. I checked the Better Business Bureau in SoCal, and the company has a CCC rating. The following paragraphs are from the BBB page for PowerSportsMax... the last bit of info might help some of you who have had your calls blocked for weeks, or even months!

- This company is a member of the Better Business Bureau and has agreed to uphold...

PowersportsMax - California, Whittier - No moped, no return!

Posted:    Betty Moore
Complaint Rating:  0 % with 0 votes
We bought a mobbed in March 16th. They said the bike was not available and then would not return the money. We have been on the phone with them every day and now they are just not answering our calls. They kept saying it would be back in the bank in a few days but would not give us a transaction code... They don't have the bike, they say every day they will return the money. Now they just leave us on hold or say that Recardo is busy or out of the store. Fraud... Con's....

PowersportsMax - California, Whittier - Theft, no money or bike!

Posted:    Betty Moore
Complaint Rating:  100 % with 8 votes
We bought a mobed in March 16th. They said the bike was not available and then would not return the money. We have been on the phone with them every day and now they are just not answering our calls. They kept saying it would be back in the bank in a few days but would not give us a transaction code. Now they just don't talk. Leave us on hold until we hang up. This is a bad bad company out to rob anyone that they can. They are protected by the law and the action is a civil matter and you have to go to court to get them. None of us have that kind of money. We should all ban together and go after...

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