Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website  

Pogo.com Complaints & Reviews

Sort by: Date | Popularity

Pogo.com - Account does not recognize password name

Posted: 2015-09-29 by    Reviewer79700
Complaint Rating:  0 % with 0 votes
I have been a patron of Club Pogo.com for years.I got a new computer and pogo.would not recognize my screen name and Password. So I changed my password with the name they provided me and they still would not except that (screen name piggiejp -password is mother). So then I signed in under new screen name (smallpiggie2840 -password Husbandry1) which now I'm on just pogo.com.My club pogo. dues well be renewed after the 1st of the year. They automatically charge my credit card.You do not get reimbursed for the charge, and the do not notify you that they are going to do this, because I let them...

Pogo.com - suspension?

Posted: 2015-04-28 by    Birdland007
Complaint Rating:  0 % with 0 votes
I can't be sure, but it seems as though my account [Birdland007] has been suspended, perhaps by a complaint from someone. Under no circumstances do I use profanity nor do I agree with the many insulting antics that go one with some members of this game club. The suspension seems to have occurred after a bridge game with an opponent named SeaBisquit, who very promptly put in the computer in place of my partner after my real partner left the game. He didn't allow a moment for my partner to return. So I refused to bid. Eventually with 4 real partners partaking in the game they would be able...

Pogo.com - Poor Internet Game Site

Posted: 2013-11-16 by    Phyllis No Name
Complaint Rating:  100 % with 4 votes
Pogo.com is not only the worst site on the Internet, but the WORST GAME site. In my opinion, their gaming system is NOT setup to run properly in the United States. Their games do NOT run properly, i.e., they freeze, lock or do not remove and count all matched pieces. There are PC operating system warnings on some of the Pogo.com sites. In addition, using the Mouse pointer they do not perform all the options required for the games to function properly. I know, I've been there done that for the past 13 years, which was before Club Pogo Membership was setup with Electronic Arts. There were game...

Pogo.com - California - poor services

Posted: 2013-02-08 by    timtim1661
Complaint Rating:  100 % with 1 votes
pogo sucks!! they constantly have loading problems(games not loading properly) and when they do load they run horribly, always freezing, nothing runs smooth and there is nothing random about their card(poker) games. we pay good money for this crap, i would like to know if there are any other GOOD gaming sites? if i could find another company that had a better playing experience i would drop pogo like a hot potato!!...

Pogo.com - Trying to find someone to contact is like trying to break into Fort Knox

Posted: 2013-01-22 by    Abdule
Complaint Rating:  50 % with 2 votes
It takes me more time to actually get a game to start up (Due to their JAVA issue) than it does to play! Very frustrating! I have the correct JAVA but they keep telling me that I don't. And we pay for this!!! Trying to find someone to contact is like trying to break into Fort Knox. I have been a member for 6 years...I will most likely NOT renew....

Pogo.com - All they care about is taking your money

Posted: 2013-01-11 by    Albierer
Complaint Rating:  50 % with 2 votes
I had two accounts that were hacked. contacted pogo support numerous times with no luck. they refused to refund my money. they told me that they have plenty of what they call pals that monitor the rooms, this is so not true. In my 5 years of playing different games and rooms did not ever see one of these so called monitors. something needs to be done, about this because all they care about is taking your money....

Pogo.com - removed $39.95 from bank without authorization

Posted: 2012-10-10 by    Venita McBride
Complaint Rating:  100 % with 1 votes
I was trying to contact pogo.com because all my games would not play. I have e-mailed them several times in regard to a bug with installing java.com. I was not going to subscribe again this year without the java problem being cleared up. Every game ad would pop up saying download java. Checked bank statement today to find Pogo.com had collected $39.95 from my checking account
I don't know what state or any information regarding Pogo's address, phone number, only e-mail....

Pogo.com - Can not find anywhere to write to them about a problem

Posted: 2012-09-06 by    sleonido
Complaint Rating:  100 % with 1 votes
wondering how come there is no place to write them about an issue with pogo. Tech support. It used to be easy and now I CAN NOT find anywhere to write to them. All they have a forom's, BUT no place to write to them or even a phone number. Ohhhh but they have one for billing. Guess they want there money. Been trying to find for over to hour's and you are the only one where I can write and get it off my chest. I am about to explode. I am so frustrated....

Pogo.com - Facebook plug in

Posted: 2012-06-14 by    slconfidential
Complaint Rating:  50 % with 2 votes
Pogo.com has weekly challenges and I am a PAYING member. This week the challenge is "Amazing Adventures". When I went to start the challenge nothing happened. Customer service was useless. I downloaded Quicktime and still would not load. While I was doing all of this over and over again, I changed the Theme to my Firefox and what did I see? When I tried again to play Amazing Adventures a box would pop up and it said "fb library missing(all.js) then I hit OK and still game would not load. Then I went to my AVG tracker and looked to see and behold both FB Social Plugin..social button and Facebook...

Pogo.com - The new Pogo embedded game formats look horrible and won't load at all for a lot of their customers

Posted: 2012-05-28 by    Driekaste
Complaint Rating:  100 % with 5 votes
The new Pogo embedded game formats look horrible and won't load at all for a lot of their customers. Their customer service is somewhere between the worst ever and nonexistent. The parent company, EA, wasn't voted 'Worst Company in America' this year for no reason. They're losing customers over a format people hate, and instead of admitting they made a mistake, they ignore customers and/or treat them like crap. While all of the problems with their new format have been going on literally for months now, EA/Pogo continues to defraud many of their customers by continuing to...

Pogo.com - They changed the format of their games and made many o them unplayable

Posted: 2012-04-03 by    Alapse
Complaint Rating:  75 % with 4 votes
I have played for 9 years. Recently, they changed the format of their games and made many o them unplayable. Despite repeated complaints by hundreds of customers, they have done nothing but state that they arelooing into it....

Pogo.com - Ontario - membership they have LOST it.

Posted: 2011-08-25 by    math3893
Complaint Rating:  100 % with 3 votes
I renewed my membership in POGO>COM and I still can't use it. Paid $33.89 Cdn for it. but it keeps telling me it's inactive. Either you activate NOW or send back the money. And STOP wasteing my time.
Shirley Mitchell...(Math3893)

The renewal was made in early August with Master card I have your rece ipt to prove it was sent....

Pogo.com - rude, members

Posted: 2011-05-29 by    kevin1001
Complaint Rating:  0 % with 0 votes
I've been a member off and On Pogo for about two yrs. I keep changing my user name only because, I don't play that often. Plus I don't keep my user name written down. Waste of time. Anyways I'm on there playing Monopoly and 5 minutes in the game These two members start calling me dumb? Out of nowhere. So I attack back saying how I'm I dumb? Of course these two knuckleheads had no answer. Doesn't Pogo do back round checks on people like this???? I didn't even complain to Pogo because why bother?...

Pogo.com - won't let me play

Posted: 2011-04-29 by    Sandra Dotts
Complaint Rating:  75 % with 4 votes
I was playing pogo games for about 5 hours this evening (4/28/11) Left Pogo and when I went back and connected wih them, they asked me to sign in using my screen name and password. I typed my screen name - misspugs03 - they put my password in (black dots) and then said they did not match. Tried a few more times and then requested they e-mail me my password. Said they would and that was 4 1/2 hours ago. I have been a member since 2003 and am beginning to wonder how they stay in business. Oh that's right, once they get your money you can't get it back if you cancel. I don't recall them...

Pogo.com - banned

Posted: 2011-04-16 by    butterflyfrills
Complaint Rating:  100 % with 2 votes
pogo has torney's in every room if one of those player has a problem with you 2o report your name. this is bad business for pogo because they are banning people that pay for memberships. i have been paying for 6 years on pogo, my name has been stolen twice so i had lost money on mini item, , , yeah i have bought gems and paid for memberships and i have been a huge supporter of pogo,
now they treat me like crap and banned me...i juess they don't care about members that their dues...well when my membership exspires i am not to to renew. i will only play for free because pogo has...

Pogo.com - Unauthorized charge

Posted: 2011-04-12 by    Julianna Johnson
Complaint Rating:  0 % with 0 votes
I have been a member of pogo for approximately 2 years and really enjoy it. BUT I never authorized a charge of $39.99 to my account. I did go into the EA games to see how much they cost, and could not find the amount, so I went into BUY and when I saw the price I immediately went out of that site. SO I never authorized the buy. Just because POGO has my info, does not give you the authority to charge my account without my knowledge. Please reverse this charge immediately....

Pogo.com - Scammers

Posted: 2011-03-10 by    Boris W.
Complaint Rating:  67 % with 3 votes
I recently subscribed to the online game site Pogo.com. While I was playing a game a person started chatting about Jesus. I told them that I considered Christianity a collective mental illness. In less than 3 minutes my account was terminated for using hate speech in chat. Pogo.com refused to issue a refund claiming I had violated the terms of service. The term they say I violated states, “Use of inappropriate language a reasonable person's view, objectionable.” Their rule is intentionally vague so that they can rip off as may people as possible. I paid full price for a few day...

Pogo.com - yet another poor experience

Posted: 2011-03-04 by    bigbill1961
Complaint Rating:  100 % with 6 votes
Pogo continues to disappoint. Pogo players who use Firefox and just updated their browser are unable to play Java games on pogo. pogo refuses to let paying members change their user name, which is absolutely ridiculous. I am a customer service supervisor for the nation's most prestigious newspaper. Imagine what my customers would say if I informed them that they could not change any aspect of their paid online service. I also was unable to successfully install one of their downloadable games, and even their techs couldn't figure it out. pogo is quick to take your money but not so much...

Pogo.com - Arizona, Cave Creek - yearly charges of $29.00 for dropped coverage on old aol.com account

Posted: 2011-02-09 by    Donald Craig
Complaint Rating:  50 % with 2 votes
I was charged twice for a new year on my Visa $39.99 on November 2, 2010 when I changed my email address from dongertcraig.com to dongertcraig@gmail.com and again $29.99 on my Visa on 1-09-11. I was unable to get any help from Pogo and finally found a telephone number for Electronic Arts, Inc. I could not get any information as they did not answer my call. When i changed my email pogo was to transfer my account and points, badges etc. to my new account but this never happened even as yet. I believe that I should get a rebate of $29.299 from my dropped account and get my point, etc. transferred to...

Pogo.com - California - civil rights violations/discrimination

Posted:    esq32
Complaint Rating:  50 % with 2 votes
I paid to become a paying member of pogo.com, one year ago.

I noticed they had rooms at scrabble that were discriminatory in nature.

I complained through their game site contact for problems.

Then they added two more discriminatory names to the roster of game rooms.

I complained about them too, on a daily basis, seeking change in the names.

I was contacted and told to stop sending spam to them, that this was a corporate decision, and it would stand.

I continued contacting them with civil rights violations complaints.

Share with Others

Contact Us


The Ral Cost of a New Car
The Ral Cost of a New Car
more videos More Videos
RSS Feed