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Ocwen Complaints & Reviews

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Ocwen - Worst ever!

Posted: 2014-06-25 by    ocwenblows
Complaint Rating:  0 % with 0 votes
Ocwen mortgage is the most ridiculous shameful company out there. These guys have outsourced their entire operations to India, where the poor employees there are not allowed to make any decisions and cannot deviate from their script. No decisions, nothing gets done. Meanwhile stateside, these guys are buying up mortgage pools and then dicking around with people. They just keep pushing until people have to go to court. They know full well that the additional fees (raised rates, penalties) that they force on people will get collected at a greater rate than they will have to pay out or settle in court...
Complaint comments Comments Complaint country United States Complaint category Banks

Ocwen - Lies and inaction

Posted: 2014-06-24 by    betty13
Complaint Rating:  0 % with 0 votes
Last March 2013, I contacted my mortgage to start the
deed-in-lieu process. Ocwen stated at that time they would assist in in the
process. Over the next few months, I completed and the paper work they
instructed me to and sent in a total of 3 times. Both in fax and email – I have
the confirmations. They lost twice – they stated.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />


I was promised in August 2013, that all was complete – I
needed to vacate the property. Which I did.

Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Ocwen - Escrow Refund

Posted: 2014-05-22 by    Ross R
Complaint Rating:  0 % with 0 votes
On April 7, 2014, I refinanced and Ocwen was paid off on April 7. It is May 22 and I am still waiting for refund of $1, 507.11 from my escrow account. I get different stories each time I call:
The check was mailed, then when I called to advise check never received, they said they would overnight a replacement check, then I am told that there is a problem with their computer system and there are 3, 700 people waiting for escrow refund checks. I tried to call West Palm Beach, Florida office and was unable to get through. I sent overnight letter to West Palm Beach and have not yet heard back....
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Ocwen - STATEMENT - INTEREST BEING CHARGED

Posted: 2014-03-22 by    JERRY R HOLDEN
Complaint Rating:  0 % with 0 votes
MY NAME IS JERRY R HOLDEN I HAVE A HOME LOAN WITH OCWEN AND WOULD LIKE TO GET HELP WITH STOPPING THIS COMPANY FROM CHARGING THE INCORRECT AMOUNT OF INTEREST AND NEVER SENDING MY STATEMENT UNTIL IT IS DUE OR PAST DUE. PLEASE CALL ME AT 828-369-5500 I WOULD LIKE TO FILE A COMPLAINT OF HOW I HAVE BEEN TREATED IT IS WRONG AND UNJUST TO CHARGE PEOPLE MORE THAN WHAT THEY SHOULD. THANK YOU.


JERRY R HOLDEN
81 SHERRILL DRIVE
FRANKLIN NC 28734
828-369-5500...
Complaint comments Comments Complaint country United States Complaint category Loans

Ocwen - Fees

Posted: 2014-01-10 by    nialus22
Complaint Rating:  100 % with 1 votes
I have lived in my home for over 15 years my loan was purchased by Ocwen approx. 2 years ago. I have been astonished at the anguish I have with this company. I will be the first to admit that after being employed with a company for almost 20 years and the company folded I was unemployed for sporadic periods of time and I did fall behind. However, I always sent them money within that month (albeit sometimes late, but they received it) along with any additional late fee incurred. Since I fell behind, all of a sudden I began seeing Property Inspection Fees (not one but 3 and 4 with same DATE associated...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Ocwen - Loan still in credit report

Posted: 2013-11-13 by    V Renn
Complaint Rating:  0 % with 0 votes
We short-sold our house in Lake Mary in March of 2012.
The primary load holder for our house was originally Litten Loans who then was purchased by Ocwen a few month before the short sale was approved. My credit report still shows the mortgage and is destroying my credit. Im not sure who I should contact, the credit agencies or Ocwen. It is also very hard to find any information on who I would contact at Ocwen and if it should be a Florida or National Corporate office that would handle this.
Any response would be appreciated....
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Ocwen - Colorado - payments not received, escrow increase

Posted: 2013-08-16 by    mad on colorado
Complaint Rating:  100 % with 2 votes
When my mortgage initially went to ocwen they stated I was behind two months, not true.. My monthly payments increased and modification wad stalled 1plus years while continuously stating they didn't receive documents, need new & updated ones, etc... After I informed them of my attorney the modification went thru after 1plus year.. Now they have began I creased escrow @ $50.00 month.. I have had LOTS & LOTS of trouble with these people (India) and its mentally, financially & emotionally taken a toll on me.. My latest problem is they supposedly haven't received my payment which was made...
Complaint comments Comments Complaint country United States, Colorado Complaint category Business & Finances

Ocwen - Texas, El Paso - Raising my mortgage

Posted: 2013-07-02 by    SANTOS RUIZ
Complaint Rating:  100 % with 1 votes
I pay every year my taxes, by all means, and Ocwen never pay my taxes, this year they decided to pay the taxes without my consent and then decided to charge me $500.00 for Escrow I called the IRS office and they replied that Ocwen pay my taxes after I paid my taxes making this an overpayment, I called back Ocwen informing that now to get the overpayment of Property taxes I have to wait 8 more weeks, finally I got the money to pay them and now the are charging me more to my mortgage when actually is their fault....
Complaint comments Comments Complaint country United States, Texas, El Paso Complaint category Loans

Ocwen - Mortgage Fraud

Posted: 2013-05-11 by    b24
Complaint Rating:  100 % with 3 votes
We are at our wits end with trying to rectify our Ocwen account for over 1 year and 3 months while never missing a payment. They have claimed we owe past escrow money, which then was changed to hazard insurance for our home in Texas and the hazard insurance was listed as if our home were in the state of Florida. The amount has been anywhere from $12, 000 down to $7, 000, to $1500 and back up to $8000. However, I will not pay them one red cent because I do not owe them anything and have kept my contractual agreement that we originally signed with Home Eq who later was bought by Ocwen. They will never...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Ocwen - Nebraska - Can't get a straight answer

Posted: 2013-04-01 by    jspike
Complaint Rating:  78 % with 9 votes
Our loan was sold to OCWEN and was transferred on 3/12/2013. We were in the middle of a loan modification with Homeward Bound and were told OCWEN would complete the process with us. Last week, 3/24/2013, we were told that Ocwen sold our house and we had 30 days to get out by a man who came to our house representing OCWEN. We did not receive a 30 day notice of intent to sale, nor was the property ever listed for public auction or sale. The county in which we live has no record of our property being sold or foreclosed on. Then we received a letter saying that we still qualify for a modification but...
Complaint comments Comments Complaint country United States, Nebraska Complaint category Loans

Ocwen - Illegal Foreclosure

Posted: 2013-01-08 by    Angie64
Complaint Rating:  92 % with 12 votes
Why is there no help for Ocwen customers? I'm reading all of the complaints and realizing that they are continuing to do to people what they did to me 5 years ago. They are foreclosing on homes illegally. They took over my mortgage and then forced me out of my home by giving me a payment amount then changing it after several months saying that I now owed the back amount on the new amount they decided on... I of course couldn't come up with it all at once and they had me evicted. How does this continue to happen? We need help as well....
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Ocwen - South Carolina, Sumter - loan modification

Posted: 2012-10-20 by    Mottie Berry
Complaint Rating:  100 % with 3 votes
My home loan was also purchased by Ocwen. After asking for them to lower my house payments due to the death of my husband and my income reductions, I sent to them requested paper work 3 times, plus once they said they only needed a copy of my husband's death certificate & a copy of his will to lower it. I did that and now am worried I should not have done that. My previous mortgage company I was never late or behind in any way. After his death I got behind, but I sold off many of my beloved belongings to catch up. Every time I ask about how the work was coming on my request they said it took...
Complaint comments Comments Complaint country United States, South Carolina, Sumter Complaint category Mortgage Companies

Ocwen - rip off

Posted: 2012-10-10 by    bill143
Complaint Rating:  0 % with 0 votes
Mortgage rip off artist's, bad business practices and collection process and fraudulent fees added to keep customers out of foreclosure....
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Ocwen - Overcharging & Ridiculous Fees

Posted: 2012-10-09 by    Mike NJ
Complaint Rating:  100 % with 3 votes
My original mortgage provider sold not 1 but 2 accounts to Ocwen without notice. I had both accounts with that provider for over 10 years & it is amazing that they were sold a bare 2 years after I was let go during the recent economic downturn. Since day 1 they have harassed & harried me for each and evry payment which I have made each and every month. However, the payment goes to a facility in Illinois which 'sits on' payments msot recently of which was a payment sent 9/1/12 that posted to my account(s) on 9/28/12. Coincidentally, one of the payments is now in suspense because Ocwen had...
Complaint comments Comments Complaint country United States Complaint category Loans

Ocwen - Missouri, Hillsboro - Got news of modification accepted by my housing specialist beyond housing

Posted: 2012-10-04 by    Patti Morris
Complaint Rating:  100 % with 1 votes
News breaking, , , Got a call from the lady working with my a hope counsler that they have accepted my modification. we will see if all goes well. As I said before you can not do this alone. You must contact a consultant like Hope or Beyond housing to help make sure all paper work received by having them fax it for you. Any problems contact your Attorney General I did and they helped push this also. Breaking new today.
UPDATE 1-Ocwen to buy Homeward Residential from WL Ross for $750 mln
Currency Analysis
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Complaint comments Comments Complaint country United States, Missouri, Hillsboro Complaint category Mortgage Companies

Ocwen - Alabama, SMITHS - CHARGES TO MUCH TO PAY OFF LOAN

Posted: 2012-09-05 by    B.churchwell
Complaint Rating:  100 % with 4 votes
I recently sold my home .The loan was sold to Ocwen. We have had problems
with this company from day one. They call repeatedly for payment before its due.
Then after the loan was called for pay off they charged 5000.00 just to pay the loan off
what a pre payment penality. This company should be investigated. what a way to
do business....
Complaint comments Comments Complaint country United States, Alabama, SMITHS Complaint category Loans

Ocwen - Florida, West Palm Beach - payments,fees,credit

Posted: 2012-08-16 by    rap2dana
Complaint Rating:  100 % with 1 votes
1. wire transfer was sent out on august 10, 2012 for the amount of $2, 152.45 . transfer #04300026-1301642 from the state the hard hit fund and has not posted to my account. as of august 16, 2012. (2).Internet block on my account which does not allow me to pull a payoff statement, error message received. tried to notified ocwen of wire transfer payment made error message received. tried to apply for president obama foreclosure prevention plan, error message receive stating (we are unable to process your request due to special circumstances regarding your account call ocwen at 800-746-2936 this was...
Complaint comments Comments Complaint country United States, Florida, West Palm Beach Complaint category Loans

Ocwen - Georgia - Will not pay insurance

Posted: 2012-07-28 by    Wtlga
Complaint Rating:  100 % with 3 votes
I can't believe the government allows this type of company to conduct business in the US. The worst company I have ever dealt with. In June my loan was transferred to them from bank of America. I am not upside down, never miss a payment, never late, not a risk as they claim. I have always escrowed and have about 2k in my escrow. Ocwen will not pay insurance company. Both the insurance company and I have called concerning this and the say they have noted it, but nothing changes. You call back the next days and they say the account is not setup for escrow even though it has funds. They are so...
Complaint comments Comments Complaint country United States, Georgia Complaint category Business & Finances

Ocwen - California, Hesperia - False charges/Fraud

Posted: 2012-06-22 by    kwas
Complaint Rating:  100 % with 6 votes
Chase sold our Mortgage to Ocwen on April 2012. Ocwen finally sent us a mortgage statement stating that we had not paid the March 2012 mortgage and they are still trying to say we are behind in payments to them. They did not even own the loan until April and all payments were current with Chase and then with Ocwen. * I have my bank statements showing as much* Then we received a mortgage payment bill that included a "misc" fee of over $2100. After numerous phone calls to the Indian Customer service dept (what a joke) they were not able to tell me what that fee was for. I have turned all...
Complaint comments Comments Complaint country United States, California, Hesperia Complaint category Mortgage Companies

Ocwen - Florida, West Palm Beach - Discriminatory and Illegal Practices

Posted: 2012-05-16 by    Tawny Brown-Warren
Complaint Rating:  80 % with 10 votes
Below are the names and email addresses of Ocwen's Executive Staff. For every Ocwen consumer that has been treated unjustly and cannot get justice, flood these people's email account. That way they cannot say they "did not know" what was going on:

William Erby, CEO - william.erby@ocwen.com; David HO, Consumer Services Director - david.ho@Ocwen.com; Ronald Faris, Commercial Services Director, - ronald.faris@ocwen.com'; Board of Directors: Barry Wish - barry.wish@ocwen.com - William Lacy - william.lacy@ocwen.com; Ronald Korn - ronald.korn@ocwen.com; Robert...
Complaint comments Comments Complaint country United States, Florida, West Palm Beach Complaint category Mortgage Companies

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