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MyPoints Complaints & Reviews

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MyPoints - Refuses to award points

Posted: 2012-03-08 by    Grumande
Complaint Rating:  0 % with 0 votes
I signed up for AT&T U-verse through MyPoints on 5/3 under the premise of earning 10, 000 points. I then waited past 30 days for the points to be credited and they were not. I emailed customer service on 6/9 with a copy of my email receipt. I was told they would research it and credit my points within 2-3 weeks. Points still weren't rewarded so I emailed again on 7/22 and was given the runaround again. It is now 8/19 and I still have not been given the points that I rightfully earned. I can't believe how poorly this has been handled....
Complaint comments Comments Complaint country United States Complaint category Products & Services

MyPoints - My Points doesn't deliver

Posted: 2011-12-13 by    Ogulay
Complaint Rating:  0 % with 0 votes
I am a member of this survey group that has sponsor offers that earn points. I recently used "mypoints" survey to acquire DIRECTV. I went through the process "mypoints" instructed me to do. I even waited beyond the 30 day waiting period. When I contacted them (for asecond time) to inform them my points had not been awarded, they informed me that I did not follow the instructions and therefore no points would be awarded. This is a substantial amount of points that would allow me to purchase something of decent value through mypoints redemtion program. I am enjoying my DIRECTV...
Complaint comments Comments Complaint country United States Complaint category Internet Services

MyPoints - Florida - Canceled Account

Posted:    Andy Barr
Complaint Rating:  0 % with 0 votes
"Signed-up" to use Mypoints. Went through all the steps of processing, began using features to rack up points. Points started to get high and ready to trade in for gift cards, etc. Logging in today revealed that my account had been canceled with no reason given. Mypoints is a scam... do not get sucked in! Rev. Dr. Andy Barr...
Complaint comments Comments Complaint country United States, Florida Complaint category E-Shopping

MyPoints - North Carolina - Frozen Accounts

Posted:    Rhonda
Complaint Rating:  50 % with 4 votes
My husband and I each have accounts with MyPoints. We each have our own login information and use seperate computers. All of a sudden they have closed my account and frozen his without any notice at all. We both had several thousand points that we have accumulated from purchases and email clicks. We would like our accounts restored and our points restored. They did send me an email once I inquired about this saying that I had violated the terms of service. It clearly states that the member can have only one account. Not that more than one person in your family can't participate....
Complaint comments Comments Complaint country United States, North Carolina Complaint category E-Shopping

MyPoints - California - Bad service

Posted:    Claud
Complaint Rating:  50 % with 2 votes
Some "friend" gave MyPoints my e-mail and I am being swamped in MyPoints e-mail. Can't stop their junk e-mail to me unless I first join then unsubscribe. If I join, I must first agree with a series of stuff that amongst which says that they may share some of my information (e-mail address) with some of their suppliers. I don't want this to happen as I will be put on another e-mail list. This is ludicrous, I want out!...
Complaint comments Comments Complaint country United States, California Complaint category Products & Services


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