Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website  

Genie Bra Complaints & Reviews

Sort by: Date | Popularity

Genie Bra - Horrible customer service and communication

Posted: 2015-09-08 by    Reviewer60501
Complaint Rating:  0 % with 0 votes
My email to Genie Bra:

I received ONE bra today. I ordered 5, you cancelled 2...WHERE ARE THE OTHER 2 BRAS??? Your communication is VERY VERY POOR. I placed my order 8/22 for 5 bras. 9/1 you cancelled 2 of them...that's 10 days time before I found out I wouldn't get 2 bras I ordered. Now, I get my order today with 1 bra...NO WORD FROM YOU AS TO WHEN I CAN EXPECT THE REST OF MY ORDER. Your communication is HORRIBLE. WHY do I have to call you to find out what is going on???? YOU should be informing me about the order status. Good communication is a very important part of customer service....

Genie Bra - Defective bras, cs hung up on me. . Three times.

Posted: 2015-03-20 by    Sandra Hender
Complaint Rating:  100 % with 1 votes
I ordered two Genie Bras that were offered to me in an email. The ad stated: Buy one, and receive a 2nd bra free; just pay additional shipping/handling. So I ended up paying $25.00 for two bras. When I received them I could not believe it. The size I ordered was a 1X which I wear. I wear that size in everything because it is big and loose the way I like clothing to fit. These bras however were a JOKE. I nearly STRANGLED trying to get the thing on! There is no way you can just slip it on and zip it up as it states. So I tried zipping it up first and then putting it over my head and ended up nearly...

Genie Bra - materials

Posted: 2014-03-02 by    snow1111
Complaint Rating:  100 % with 1 votes
i bought 4 genie bras. i like them as far as comfort. certainly not sexy. they are supposed to be machine washable. after 2 or 3 washings, the silky top layer of the pad comes off. without this layer, the pad bunches an wrinkles. no longer the smooth look as promised. only a 60 day guarantee, so company must be aware of shoddy materials. also the bra material pills when washed....

Genie Bra - Lace separated from bra

Posted: 2014-01-24 by    Carrie Muhammad
Complaint Rating:  100 % with 1 votes
I purchased 2 Genie bras November 29, 2013 Black Friday . I'm upset because the bra has separated from the lace as soon as I put it on. The second one I haven't worn it for fear it will happen to the other one. I have purchased them before and was very pleased and the lace has held up good no separation at all from the lace. I don't know if xtra time was not put into this batch or what but I want them replaced !!...

Genie Bra - Poor customer care

Posted: 2013-08-20 by    Tammye Lofton
Complaint Rating:  100 % with 2 votes
When I had not received my order after 3 weeks, I called customer service. The first call I made was so static the rep could not hear me and hung up. The second call got disconnected as well. Finally on my third call I was able to speak to someone. I was told my order was on back order and would ship in 1-2 weeks. I was not happy but these things happen.
The next morning at around 8am I checked my email. There was a notice from Genie Bra that 3 of the 7 items I ordered had cancelled. I called them to cancell the remainder of the order only to be told the order had already shipped. The rep...

Genie Bra - Incompetent customer service

Posted: 2013-01-30 by    Gina GF
Complaint Rating:  100 % with 4 votes
I placed an order for the cami shaper after watching the informercial. There was a special on the internet that said if I ordered $100 I would get 3 genie bras for free. So I added and a couple of packs of pads to make the total $101. When my order was processed the cami shapers were gone and I was charged for the genie bras & pads. I called the1-973-287-5154 & they told me I had to go through the internet since my order was placed on the internet and it takes 24-48 hrs before they would see my order. My order came within a couple of days so I was not able to call back. Well...the bras weren't...

Genie Bra - Don't hold up as stated in pitch for product

Posted: 2013-01-06 by    Customer5
Complaint Rating:  100 % with 1 votes
Product was guaranteed to hold up, never stretch out and offer support without under-wire. Well, that isn't true, I have elastic sticking out of the bra, these are not supportive and I have wasted my money.I have purchased cheaper bras at department stores and had them longer than these bras. If I could rub the lamp and ask the genie for a wish, it would be to get my money back, because the company has already stated they won't refund even a percent of it back. POOR Customer service at it's best. Don't waste your money....

Genie Bra - Massachusetts, Beverly - WAY TOO SMALL

Posted: 2012-11-09 by    Carol Dunn
Complaint Rating:  50 % with 4 votes
I had difficulty on line trying to order these useless and mis-sized bras so I also spoke with someone on the phone on their 1-800 number. I could not reach them to check the status so I dismissed that order and placed another via the phone. Well, they arrived and were not good quality and way too tight. Before the order I specifically received help on sizing. Now I just want to return them. They do not send an order printout or a return form and I have no way of printing a label. For 2 weeks I have been unable to reach Customer Service at 973-287-5154 for various reasons...no answer, circuits are...

Genie Bra - Ontario - GenIe bra not worth it!!! Horrible

Posted: 2012-09-13 by    Sarah1986
Complaint Rating:  67 % with 3 votes
I bought the genie bra thinking that it was supposed to be a supported bra and give you a lift... I was wrong!! I am so upset about this bra. Not worth it at all!!! My la senza bras have better support!! Genie bra does not stay in place, I got only 2 in a box and 1 of tge bras was MISSING the padding!! WTF!!! I will just stick with my normal bras and sports bras! That's all that genie bra is... Is a cheap sports bra that is over priced!!! Horrible horrible.. I've never felt so RIPPED off in my life....

Genie Bra - North Carolina, Granite Falls - please do not buy

Posted: 2012-08-27 by    lpedav
Complaint Rating:  0 % with 0 votes
I actually sold bras for many years and this is the cheapest bra I have ever encountered. They actually even have the nerve to ask for a shipping amount of $13.00 for the first 3 bras then another $13.00 for the "free" bras. That means paying $26.00 shipping. The total 6 bras aren't worth the $26.00 shipping much less the $60.00 they cost! Please do not purchase these!...

Genie Bra - California - way too long shipping time

Posted: 2012-07-24 by    VikiVix
Complaint Rating:  100 % with 1 votes
Love the Genie Bra but I just ordered more online about a month ago and the shipping time is ridiculous! Tracking the Fed Ex package only says information received at Fed Ex. Where the heck are the bras and the true tracking. Where do they come from ...the moon....

Genie Bra - Maine - DEFECTIVE--support pads loose in box

Posted: 2012-06-20 by    Dissatisfied3
Complaint Rating:  0 % with 1 votes
Defective Genie Bras sent to Wal-Mart!!! Note I can’t stand to buy by phone or internet (thru the mail) because the exorbitant “shipping and handling” is a big rip-off!!! Good thing I don’t buy Genie bras that way because of the following!

(The “As Seen on TV section” at Wal-Mart and other stores is wonderful—only the cost of the item and no S/H!!!) BUT although the box of Genie Bras I got two years ago was okay—MOST of the Genie Bras in my size 3X at Wal-Mart were DEFECTIVE!!! After waiting for over 6 months for Wal-Mart to get a new...

Genie Bra - I am not complaining

Posted: 2012-06-19 by    Laura Jean Barrett
Complaint Rating:  80 % with 5 votes
I live in Virginia and I AM NOT A FAKE!!! I am not paid by anyone and I'm telling the truth. I ordered the buy 3 get 3 free in large. How silly of me. I am a 36DDD so I sent all 6 back FOR FREE, that's right free. I received the large bras in 3 weeks. I received the x-large bras before I bothered to return the larges (probably a month?). I love them. When I am chillin at home or want my breasts to show (my boyfriend loves these bras...lol) I use one bra. To go out anywhere I wear two, it makes sense to me because my breasts are huge and they sag. I can't even tell when I'm wearing...

Genie Bra - false advertisment

Posted: 2012-05-17 by    lulud
Complaint Rating:  0 % with 0 votes
Extremely false advertisement! I paid 80 something for 6 bras and shipping and handling. I went by the chart size on the website. None if he bras support ANYTHING. I can not believe I paid this much for crap! So disappointed, this is why I never had bought anything from the TV and now never will again. Thanks for nothing
genie bra ;(...

Genie Bra - England, Gloucestershire - ALLERGY, BAD FIT AND IRREGULAR SIZING

Posted: 2012-05-08 by    CHRYS HENDI-WARNER
Complaint Rating:  50 % with 2 votes
I, too have purchased the set of bras from a large chemist chain 2 weeks ago and have developed a rash which started on my chest and back and has gradually spread all over my body. When I put it on this morning I notived a gradual burning sensation within the bra area and it gradually spread to my neck and arms. By the end of the day it will have spread further. I thought I would type these details in to see if it had been experienced by others. Following purchase of said item from chemist I discovered that although sizings (XL) were the same on all three items, one was obviously a smaller size....

Genie Bra - false advertisement

Posted: 2012-04-25 by    tjmiller
Complaint Rating:  100 % with 4 votes
They advertise that the bra's don't roll up but that's a big fat lie. They only have small skinny models on website and packaging. I'm not skinny but I'm not fat either. A full figured woman needs to wear one for 5 seconds and they would see the problem. I have bought 2 different sizes and they both roll up. I got mine at Walmart thank god or I'd be livid for having to pay the refund fees for them. THESE BRAS SUCK!!!...

Genie Bra - California, Los Angeles - Advised wrongly

Posted: 2012-04-20 by    Sinta
Complaint Rating:  0 % with 0 votes
Ordered 6 Genie Bras for $85.97 ($25.98 for soft wrap). Asked her what size I should order since I have a small cup but broad back. Was told to order my shirt size which is 8. ( Now they are telling me I should have ordered Extra Large). I can't wear them because it totally smashes my bust, rolls at the band under the bust and cuts into the armpit.
Was unable to return them in time, for a very valid reason, and customer service's only advice was to give them away.
Customer service does not have an 800 number and I was left hanging on long distance for a long, long time so...

Genie Bra - Not as advertised

Posted: 2012-04-10 by    Blueboo
Complaint Rating:  0 % with 0 votes
I was amazed at the advertisement for the Genie Bra. What a disappointment. The lower band rolls up. The actual bra does not have the support it advertises. I wear a 3x shirt and that is what I bought. Don't believe everything you read....

Genie Bra - Worst Customer Service EVER

Posted: 2012-04-10 by    Amber_J
Complaint Rating:  88 % with 8 votes
I cannot believe how awful this has been with Genie Bra. I spent months looking into either getting the genie bra or the ahh bra. I was recently at a Bed bath and beyond near my house nearly 2 months ago when i noticed they had the genie bra, so i grabbed a 2x (which it clearly stated that it would fit me i'm a l/xl shirt. Got it home and no surprise it didn't fit, so i returned them the following day. I came across a forum of where a actual genie bra person from customer service was helping everyone with their issues with the bras (mainly wrong sizes.) I told the person of what happened...

Genie Bra - Allergic to It!

Posted: 2012-04-05 by    carleeshe
Complaint Rating:  100 % with 10 votes
I purchased a pack of Genie bras locally at a large chain pharmacy--so I was spared the outrageous costs others paid by ordering over the phone. I agree with most of the others that the bra does not have the support advertised--and the lower band is not thick as they advertised. I've been wearing the bra for a couple of weeks, all the while developing a worsening dermatitis on my breasts--horribly itchy, burning and red. I couldn't figure out why it was happening, until I finally put 2 and 2 together and realized it was the bra itself. It is made of elastic materials that I am allergic...

Share with Others

Contact Us


Success University Fraud
Success University Fraud
more videos More Videos
RSS Feed

Reply to