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Gehan Homes Complaints & Reviews

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Gehan Homes - Texas - Quality

Posted: 2013-01-04 by    reallly
Complaint Rating:  100 % with 4 votes
Very poor quality craftsmanship from head to toe. I would never choose Gehan Homes again. Your salesperson and foreman will change multiple times during your building process and the initial of living in your home. There will be no consistency in addressing issues; put EVERYTHING in writing. Do not have verbal conversations with Gehan at all. The foreman will NOT be around at all to inspect what you expect. I've work from home and have watched homes around us go up. I see the foreman once every 2 weeks if that. The subcontractors don't give a crap about your house and apparently neither...
Complaint comments Comments Complaint country United States, Texas Complaint category Building, Construction

Gehan Homes - Texas - Gehan Homes-Cedar Hill, Tx

Posted:    Herschel Everett
Complaint Rating:  100 % with 7 votes
We purchased our 1st new home from Gehan Homes in Cedar Hill, TX back in Nov. 2000. Gehan build this puppy in 90 days and boy you could tell. We thought we were getting the same model that we looked at in Arlington. Boy was we wrong. They gave us a cheaper floors plan. The fireplace is not functional due to the location. We were told over and over again that they would make things right. What they didn't tell us was the cheap products that came with the home. Our girl’s bathroom is not square, now when we did the walk through, everything was clean and white but after 6months then you...
Complaint comments Comments Complaint country United States, Texas Complaint category Building, Construction

Gehan Homes - Deceptive practices and lies

Posted:    EdmK86
Complaint Rating:  100 % with 4 votes
Deceptive practices and lies is an understatement. When you read about the company its all about how they are family owned and operated and how much they take care of people. Well we were lied to and tricked into signing a contract then after we signed everything changed. They tell you what you want to hear and once they get you its all over. We talked to the president of the Houston division and he was more rude and unwilling to help us out basically telling us tough crap. The sad part is that I am a realtor and they still would not treat me any different knowing that I sell and recommend homes...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Gehan Homes - Texas, Kyle - Terrible Home and Company

Posted:    Gehan Hater
Complaint Rating:  100 % with 5 votes
We purchased our home in August of 2005. Our home was a spec. in the classic series. We paid a pretty penny to get our home. This was our second home, the first being with Pulte who was WONDERFUL. This was hardly the case with Gehan. It started with lie upon lie from the sales rep., then we requested simple changes in the home, such as carpet and counter tops since they were not in already. We were told no, that the carpet and counters were already ordered so there was no way to change. Then we do the walk through with the superintendent, we explain the long list of items that needed fixed before...
Complaint comments Comments Complaint country United States, Texas, Kyle Complaint category Building, Construction

Gehan Homes - Awful company

Posted:    Valerie
Complaint Rating:  100 % with 2 votes
Gehan sold us on their "Master Planned Community". They told us they would not build the same house next-door or across the street! LIES!!! The model home is built three across in this neighborhood every chance they get! They have built it so much they are now offering additional elevations!

When a neighbor contacted corp. headquarters she was told that what was meant was they wouldn't build the same elevation across the street or next-door. Another lie! The lot across the street from me was empty for a long time. The builder decided to build an inventory home there....
Complaint comments Comments Complaint country United States Complaint category Building, Construction

Gehan Homes - Terrible experience

Posted:    Valerie
Complaint Rating:  100 % with 4 votes
Gehan wasted 3 months with bogus loan qualifications, starting a house then deciding they didn't properly qualify us for the loan. They then decided they over qualified us by 10-15 thousand dollars. it was too late to adjust anything when we were informed and it took them a month to return our money. Not once did they apologize. We asked to speak to management but they would not call us nor would the sale person give us the name and number of a manager. We tried to work with them on a different house and they just lead us on and then failed to communicate with us. Do not build with gehan if...
Complaint comments Comments Complaint country United States Complaint category Home & Garden

Gehan Homes - Defectively constructed my home

Posted:    Valerie
Complaint Rating:  79 % with 14 votes
I purchased my Gehan Home in September 2004 and I would like to warn anyone thinking about purchasing a Gehan Home. If you want a quality built home that is also built to code then you better not buy a Gehan Home. My nearly 4 year old home needs 22 piers according to the structural engineer I hired in November 2007. My home has structural failure and the retaining wall behind my home is bowing. Once the retaining wall goes I can only imagine where my bad built house is going to go. My brick arch in the front of my home has separated and the bricks are barely holding on. I have cracks in the ceiling,...
Complaint comments Comments Complaint country United States Complaint category Building, Construction

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