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The customer service in Fry's is very rude and uncalled for. Once I was looking into a product; the box was open and pulled it out to see what the product looks like. I did not opened the box, it was opened already, but one service guy comes and tells me -- " the cameras up there are...

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Purchased a HP 20" screen laptop on Dec 17, 2007 at the Fry’s store in Fountain Valley, California, with an extended Fry's warranty... I submitted the laptop for repairs under my extended service warranty on March 5, 2008 to the Fry’s service repair in Fountain Valley,...

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After selecting a HDTV I wanted to buy, the salesman went to the back to see if it was in stock. He returned and said there were no new sets available, only two open box sets. As soon as he said that, he quickly turned around and walked away. He didn't try to interest me in the open box...

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Purchased a refurbished HP Pavilion laptop at 8:30pm, went to my car and checked out the laptop and noticed a film on the screen and some of the keys got stuck and would not rebound. Brought the laptop from the parking lot back into the store and they refused to do anything with it, would not...

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I admit I missed the tremendously low price on the 52LG70 LCD TV by 15 minuets as the last unit rolled out the door as I was placing my order. HOWEVER! I was promised a raincheck by the Video Dept Manager and the next day the store manager called me and told me they will not honor their commitment!

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We purchased a brand new Apple G5 Power iMac on January 8, 2006. Or so we thought. It was a demo and it didn't work so we took it back. On January 9, 2006, they gave us a brand-spanking new machine. We went home and registered it. On January 3, 2007, realizing the one year warranty was...

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I would like you to know one thing first. To me, officially Fry's has the worst costumer service I have ever received anywhere.

For the kind of attitude I received, Fry's will never get mine or my friends' businesses again. I will make sure to tell all the people...

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Hoping anyone could offer me any advice on this problem that has me so upset and I don’t know who to turn to for help.

I purchased a Samsung Monitor on November 27 2005 at the Fry’s store in San Marco and bought the extended warranty, total amount was, $680.60

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We purchased a Service contract from Fry's with the purchase of a new HP Laptop computer.
The computer started shutting down Intermittently. Starting in November 2008 we have taken it in to Fry's for service at least 10 times for this problem. Each time we have taken it in...

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Scam to get people to sign up for Fry's credit card. When working there I saw many things that were mind blowing. One of the things that bothered me was the presure to get customers to sign up on the store credit card. These are just some of the things we did to get the customer to sign...