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Express Oil Change Complaints & Reviews

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Express Oil Change - Alabama, Tuscaloosa - Bad Battery Still Under Warranty - No Help

Posted: 2015-08-21 by    Reviewer15608
Complaint Rating:  0 % with 0 votes
I have a battery that I was manipulated into purchasing 2 1/2 months ago when my car suspiciously would not start after they changed my oil.My car was running fine before that oil change.

Anyways, the battery is now bad (tested at more than one part store) and they won't replace or give me my money back and I'm still under warranty. They are telling me I need to bring my car there. I cannot take the car because the battery will not even jump off for me to start the car. I have called the corporate office and waiting on VP to call me back.

This is ridiculous....

Express Oil Change - Alabama, Birmingham - causes oil leak

Posted: 2014-09-29 by    BrittneyisPissed
Complaint Rating:  0 % with 0 votes
On 09/11/2014 I took my car on my lunch break to have the oil
changed...7 days later the oil light was on in my car. Took it back and
was told we can't see where the leak is coming from so we will just put
more oil in it and spray some stuff on it to see where the oil leak is
coming from. Two days later the oil light is now back on. Took it back
was then told it was leaking from the gasket above the starter. Baloney
these people are rip off artist and I plan on taking them to small
claims court or wherever I need to get my money for taking...

Express Oil Change - Alabama, Madison - rip off

Posted: 2011-09-18 by    jdmshawn
Complaint Rating:  100 % with 1 votes
this place sucks i used to work there and they do not care about there employees at all all they care about is appearance and making the shop look good. you get ripped off all customers that go there are getting RIPPED OFF the dealership does not even charge as much to do the work they do up there. do your research get a quote from there and take your car to the dealership and get a quote for the same exact service guaranteed it will be cheaper. bottom line do not take your car there unless you want to get ripped off and get low grade parts from auto zone installed on your car with a 300% mark up...

Express Oil Change - Alabama, Hoover - Bad Service

Posted:    VYP
Complaint Rating:  100 % with 2 votes
I went to Express Oil Change on June 18, 2010 to have my oil changed. While I was there, the mechanic said my husband was behind me. I told him I was not married. I also heard the person in the pit telling someone to leave this area is for employees only. I was told my car would leak oil for a while. I noticed alot ot oil on the ground and a very loud odor of oil. I decided to check under my hood on July 18, 2010 to see what was going on because the problem seem to get worse. They left the cap off of my oil tank and oil is every where. I guess they did not like the fact that I was not married to...

Express Oil Change - Alabama, Cullman - ruined my 2004 dura max

Posted:    Terrell L Mann
Complaint Rating:  80 % with 5 votes
This location changed the oil in the transfer case in my Dura Max Desiel and ruined it, at a cost of 2100.00 dollars. I had oil samples taken to make sure that it was their service work that did the damage. And it came back they were the cause of the damage. I contacted the owner RON CURRIN several times to resolve this situation. And early on in our talks he did agree to tow and service the truck if I would buy the new 1400 dollar part. I refused. At that point he said call his lawyer and would not have any part of trying to resovle the issue. I have filed a claim in small claims court, so we will...

Express Oil Change - Georgia, McDonough - Incomplete service

Posted:    Will
Complaint Rating:  91 % with 11 votes
On August 4th 2008, I went to Express Oil Change and Service Center at 60 willow lane, McDonough, GA for an oil change. 20 miles after leaving the service center my engine started smoking heavily, the temp needle went to super hot and my check engine light came on. I got off the highway only to find there was no radiator fluid in the radiator. It was bone dry. I was told by another mechanic; I may have engine damage resulting from the lack of fluid. He said they should have checked all the fluids when doing an oil change.

I went back to Express Oil Change and Service Center at 60...

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