Complaint Rating:

Reservation no. 247631206
http://www.rentalcars.com/ShowVoucher.do?id=LMjQ3NjMxMjA2O

My name is Pablo A. Ospina. Last Thursday afternoon I spoke on the phone with one of your agents regarding a situation that occured to me and my wife, when I went to pick up the car.

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RE: Rental agreement # ZK074668-6
Additional charges $950.00 !!!

Dear Dawn,
As per our conversation yesterday I am writing this explanation of the events that have led me to contacting you.
On or about the last week of May I rented a vehicle at the Dollar...

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I made reservations months in advance of my September 3rd rental date. I checked the rates of several agencies before selecting Dollar at $398.51 for the duration of my rental. When I approached the Dollar counter with reservation number in hand, the clerk was surprised that I had reserved a...

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Dollar sold me a car rental voucher with reservation confirmation #CA284664680 and payment confirmation at GBP 197.59.
As Dollar agreed to a service with me to provide the car rental voucher, Dollar entered a legally binding contract with me.
Dollar revoked my reservation just...

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I rented a sat nav from Dollar rent a car at Orlando Florida for $11.99 per day. After four days the unit failed because of a faulty power cord. I telephoned the Orlando site a the Orlando International Airport so that I would not be charged for the remaining 10 days rental.

When...

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Walked up at Love Field in Dallas and all of the rental car companies were out of cars due to recent hail damage. Dollar agent said he had cars and when I asked him rate with insurances, I received a quote for 135.00 per day. As I planned on keeping the car only two days, I agreed. Agent hurried...

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I made a rental reservation with Dollar for a compact car May 05 to May 21 2011
The cost estimated was $349.34. When I went to pickup the vehicle the Dollar
Agent(scotty) advised me that I required additional insurance, Supplementing my
policy from Wawanesa insurance.I told...

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Rented from Dollar in Orlando Airport. I declined the insurance coverage and the man at the counter rushed me through advancing the POS screens. then called the next customer before I reviewed anything. A week after I returned the car, I was billed $179.18 for extra insurance. Called Dollar...

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Don't use Dollar Rent-a-Car, ever!
I rented a car for $162, with an estimated total charge of $234.
The grand ripoff was over $540!
Called to discuss it, and they don't care one bit....

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The Boston Airport Dollar Rent A Car has the worst customer service. When we first arrived to Dollar Rent A Car, we were waiting in a line of about 3 people. It took us over an hour to get our car, the employees were so slow and did not care about getting their customers the cars quickly. The...

Complaint Rating:

DO YOURSELF A FAVOR AND DO NOT EVER RENT FROM DOLLAR..THEY WILL MOST CERTAINLY OVERCHARGE YOU AND WILL NOT BAT AN EYE WHILE DOING SO.

The story...

I purchased a car rental through Car Rental 8 who reserved a car from Dollar Rent A Car. I specified pick up in Jacksonville...

Complaint Rating:

DO YOURSELF A FAVOR AND DO NOT EVER RENT FROM DOLLAR..THEY WILL MOST CERTAINLY OVERCHARGE YOU AND WILL NOT BAT AN EYE WHILE DOING SO.

The story...

I purchased a car rental through Car Rental 8 who reserved a car from Dollar Rent A Car. I specified pick up in Jacksonville...

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II reserved a Dollar rent a car for pickup at the Munich airport. The "grand total estimate" for one week of car rental charges was 220.30 euros or $282.66. When I got the credit card bill, they charged me $504.53....

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My husband and I went on vacation to orlando and we parked our car in the gargage where we thought it would be safe. Well GUESS WHAT our car came back damaged and the first thing they ask us is " do you ask for your car to be inspected" ? Why should we do that. We put our trust in...

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I advise you not to rent from the Dollar Rent A Car "London Heathrow Airport" agency. The agency is not at the airport, but, rather, in the lobby of a Sheraton Hotel away from the airport. Moreover, it is not a Dollar agency but, rather, it is a Thrifty Rent A Car agency which, as...

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My brother, who is in the military was coming home for 2 weeks and due to the time his flight was coming in, noone was available to pick him up when his flight arrived. He was flying in to Albany International in Albany, NY and had made arrangements to rent a car with Dollar Rent a Car.

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Just to make it clear, we made our car rental reservation through a third party company called Booking Group (known as bookinggroup.com or economybookings.com). When troubles started Dollar blamed everything on the third party company. I'm not buying it…

Dollar robbed...

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I was quoted about $400 for a two week rental. After verbally denying insurance 3 or 4 times, I was asked to initial. Lo and behold, they signed me up for insurance. On the contract it was listed as LDW, or loss-damage-waiver; hidden in plain site.

In the end I was charged $340+...

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Dollar Rent A Car (complaint) – Daylight Robbery

Just to make it clear, we made our car rental reservation through a third party company called Booking Group (known as bookinggroup.com or economybookings.com). When troubles started Dollar blamed everything on the third party...

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When I arrived at the Dollar desk to collect the car I was in a hurry as my wife had been taken ill on the plane and I wanted to get away as quickly as possible to get to the hospital. This was already a bad start to our honeymoon.

So you can imagine I was in a real hurry but...