Complaint Rating:

Worst US shipper imaginable. Took three days to move a package 7 miles! No excuses given, just that the driver didn't deliver. Stick with UPS or Fed Ex, or the US Postal service for that matter!...

Complaint Rating:

I will never understand why DHL carriers refuse to ring the bell to deliver a package when we are very clearly here. I work at a law firm, so having them just throw packages on the front porch without letting us know they are here is not only frustrating, but could prove a liability if someone...

Complaint Rating:

Never use DHL for deliveries!!! I ordered some items from a catalog, first they delivered it to Shorefront drive. I had to re-order, and I just checked on line and they delivered it to Shoreline Drive. (My address is Shoreside drive and is correct on everything.) I just called them, the drivers...

Complaint Rating:

For the 15th time in one year I have had to track down a package to be delivered by DHL to my residence. They lie, saying that the address does not exist, that they have tried to deliver, etc. We have given them the directions many times, but they can't seem to get it together. FedEx and...

Complaint Rating:

DHL picked up my package and delivered on sept 2, after 2weeks later, DHL neither deliver my package nor return to me without any acceptible reason.

During the 2 week time period, I called customer service for 5 times, they said we made mistake, we will re-delivered and it should...

Complaint Rating:

For the second time I have not received a package from DHL. I await my package, check my DHL tracking number and find out, both times, that my package is listed as delivered (left by my door). Needless to say, i never got any package. Nothing was left by my door. I called DHL and they said they...

Complaint Rating:

I Bought an Halogen Oven from JML Who unfortunately uses DHL for delivery.

First attempt to deliver, could not find my house, although I have given my FULL address to JML. The post office and other deliveries have been made without problems.

Next day, second attempt,...

Complaint Rating:

I Bought an Halogen Oven from JML Who unfortunately uses DHL for delivery.

First attempt to deliver, could not find my house, although I have given my FULL address to JML. The post office and other deliveries have been made without problems.

Next day, second attempt,...

Complaint Rating:

My supplier sent me a couple of boxes from Hong Kong via DHL, but to my surprise the tracking showed the package as delivered. The signature and name of recipient does not match name package was addressed to. I contacted customer service informing them the goods were not delivered to me, it...

Complaint Rating:

I opened a DHL account this year. A sales rep called to welcome me aboard. I shipped many items with them with no problems. I shipped a car seat in April 2008. I have shipped two or three before that. The DHL calculator showed about $64.00, with is about average for a box of 48 lbs. So I sent...