Complaint Rating:

Dell service is horrible in India.I have a very bad time with Dell XPSm1530 laptop. D0nt believe the award winning service rubbish on their web site. I had a flickering screen within 3 months of sparing use. They changed the mother board and now it is completely blank. No support for last 10...

Complaint Rating:

I bought a mouse at Dell when it was 20% off and I applied a $25 coupon, the receipt turned out to be around $5 when I finalized the purchase. About 2 weeks later, I found out that I was charged $38, which meant that no discount was applied, not even the original 20%. When I called customer...

Complaint Rating:

A little over a month ago I bought a laptop from Dell. The laptop was assembled in Nashville TN and shipped to me in Louisville KY (if you don't know where those two cities are, I invite you to use any of the online map services).

Dell of course shipped the laptop via DHL...

Complaint Rating:

My son was trying to pay off an acct with Dell. After much haggling they agreed on an amt to pay and the bill would be considered paid in full and reported to the credit reporting agencies as such. My son paid the agreed upon amt. and now Dell is refusing to report to the agencies. "Your...

Complaint Rating:

I'll NEVER buy DELL...EVER !!!

I would not take a DELL computer if someone offered to GIVE it to me !!!
All DELL knows how to say is 'We Can't.'

Shipment was NOT on time, for starters. 2 days promised, 6 days delivered. Conversion deadline...

Complaint Rating:

I have had the worst experience with Dell Tech Support. I have had the same problem with my Inspiron D530 since I bought it several weeks ago. I reported the error mssg to Tech Support and they attempted to correct the problem three times. Now they keep promising to call and help me over the...

Complaint Rating:

I ordered a laptop and a carrying case from Dell. I received a laptop but no carrying case.

Now I walk around carrying laptop in my hand without a carrying case. Complained few times ... but nothing yet.

Also, when I try calling Dell during weeknights/weekends to...

Complaint Rating:

Last October we purchased these two swell lap tops, the melted hard drive of one being that which is currently playing on youtube.

They have both been enormously problematic off and on since day one. They eat Word Perfect files that have already been saved. They go to sleep at...

Complaint Rating:

I purchased a DELL Dimension computer and within the first 6 months, it crashed and would only start in “safe mode”. This issue started when I was sent an automatic update which ended up being incompatible with my driver. It crashed the computer, corrupted the driver and the video...

Complaint Rating:

On February 29, 2008 I purchased a Dell Inspiron 530 Desktop. I immediately experienced problems with the unit. First of all, the price of the purchase was supposed to be $894.57, but my credit card was charged $922.22. When I called the Dell Customer Service Department, I was never able to...