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July 22 2008 signed up for extended warrenty (3 years) on home computer by Dell and was told that contract would be sent in the mail. Sept. 26 2008 called and was told by two tech. support people that there would be paper contract sent. Transfered to third person and he stated that they didnot...

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The purchase of a Dell laptop has been one of the most stressful if not worse investments I ever made.

After spending hours on top of hours and not to mention numerous emails with your customer service over the past 3 years in reference to a Dell Inspiron 5120 laptop, I purchased...

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On April 25th 2008 I placed an order with Dell at Dell.com. The order was process and excepted and receipt issued, I received confirmation emails for the order soon afterwards. On May 2nd 2008 I tried to access my account to check on the order status and to schedule a payment to my account only...

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I just wanted to say that I will never ever purchase from Dell again. They have no regard whatsoever with customer service and their tech support overseas is absolutely horrible. I own a laptop that I spent over two thousand dollars on 13 months ago. I purchased every upgraded warranty that...

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Dell has been bombarding me with e-mails and I have tried at least seven times to have them stopped. Dell offers an elaborate process by which one's address may be removed from the list. The process requires all sorts of personal information and detail, after which your e-mail address is...

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I ordered a Latitude XT tablet online. After calling to confirm shipping details, I was routed to the Verification Department. There I was told that they could not verify my account therefore could not use it as a means of paying. My order was then canceled and I was told there was nothing I...

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I have had the worst experience with Dell Tech Support. I have had the same problem with my Inspiron D530 since I bought it several weeks ago. I reported the error mssg to Tech Support and they attempted to correct the problem three times. Now they keep promising to call and help me over the...

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I purchased my Dell Inspiron 1720 Laptop with the wireless router and wireless printer back in March/April. Immediately I had major software compatibility issues between Windows Vista and the wireless printer. In addition to that Windows Vista made the computer screen flash and does other crazy...

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Fatal error message which locks up my computer. I have been through 8 techs and a tech manager. now I’m not computer savvy but if these people from India are techs I’m a monkeys uncle. Look out mac here I come. Dell tech support and customer service ***.

I spent 5...

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Dell has worst customer service, now bought PDA from Ebay, screwed up. Returned it to Dell. I didn't get the money someone else got the money becz he bought 1st. So tried to explain, i can't find the person who i bought it from 2 years ago but the cust. service told me TOO...