Days Inn
reviews and complaints

I recently was on a business/leisure vacation when the unexpected happened, I had purchased Hotel.com gift cards to pay for my extended stay thinking the advantage would prosper an easy and effective transaction for both the hotel and myself. Needless to say that is NOT what happened at all, I had completed a reservation for my extended stay on Hotels.com to use said Hotels.com gift card. I completed my booking with complete confirmation and input of gift card. I then went down to complete the reservation and was completely checked in to the hotel. The following day the General Manager and the Assistant Manager informed me that if I had another form of payment I could provide as Hotels.com had cancelled the reservation. I explained I had purchased the Hotels.com gift cards and that was where my money had been. I had called Hotels.com and of course NO ONE knows nothing and when given the confirmation number oh big surprise it doesn't exist in the system, but make you full aware that the department Interprocess@Hotels.com is the department that cancelled the reservation and read you a script and that the department will call you back in 3 hours, I have still to date almost 2 weeks later still awaiting for the phone call and when you contact them of course you cant call them and they always reply with a standard letter and think that is effective and gives them all right to cancel your reservation. I had even had someone from Hotels.com trouble shot every aspect to include a new email. Sad to say with the same ending result after check in have the reservation cancelled, the hotel I was staying at even attempted a diligent effort to assist in the matter with no action taken from Hotels.com. I personally will NEVER EVER be a customer for Hotels.com/Expedia.com or any of its affiliated companies due the never once attempted to resolve the issue leading to a complaint filled with different city, county, state, US government entities that handle matters in reference what had happened in my case, I had even contacted official personnel on a higher level to include CEO with no results. This action by cancelling my reservation's could have played a different out come had the General and Assistant Managers not seen for their own eyes and through communication that no one was willing to help to guarantee the reservation or why the matter of it being cancelled. Needless to say I had to pay yet again for a service provided by hotels.com and reasons unknown and not refunding any of my cash ot gift cards. So basically Hotels.com are thieves and no longer have me as a customer and have no respect for the company. Without the help of General & Assistant manager for not for their help I could have been arrested and placed in jail and career I have worked for all destroyed because Hotels.com could not do their job correctly, efficiently, professionally. And all I kept getting was am I'm sorry and that department will call you in three hours. I'm sorry when the outcome could have had that effect on my life with none of my doing you bet I take it personal and someone at Hotels.com is or should be held accountable instead of I'm sorry. And the General & Assistant Manager deserve praise as the related as a person not someone treated like another number reading off the general script they are provided. And the gesture to help resolve and help in the matter was way above and beyond what they needed to do. Again thank you

So, I was looking for a place to stay in Kanab and I thought I'd give Day's Inn by Wyndham a try. I mean, I've stayed at other Day's Inn hotels before and they were pretty decent, so I figured this one would be too. Boy, was I wrong!

First of all, the hallways were just gross. The paint was peeling off the walls and the baseboards were all chipped and broken. I mean, come on, Day's Inn, can't you do better than that? And don't even get me started on the rooms. They were a little better than the hallways, but not by much. The mattresses were all saggy and the bathrooms were old and tired. It was like they hadn't done any basic maintenance in years.

Honestly, I was really disappointed with the overall quality of this Day's Inn. I mean, there are plenty of other hotels in Kanab to choose from, so why bother with this one? I definitely won't be staying here again, that's for sure. And to top it all off, I paid $91 for this mess. What a waste of money!

DaysInn by Wyndham is a hotel chain that offers accommodation to travelers across the globe. I had the opportunity to stay at the DaysInn hotel located in Seattle Airport (Seatac) in August 2013. My experience was not the best, and I felt that I did not get the value for my money.

The cost of one night at the DaysInn hotel was $140 before taxes. For this price, I expected to get a room with some frills, but I was disappointed. The room I got was a standard queen size bedroom without any extras. The room was supposed to have a jacuzzi, but instead, it had a bathtub, which was a slight difference in perception.

I requested a quiet room, but since the DaysInn hotel is located on a major airport access road, the noise pollution was quite high. The noise from the road made it difficult to sleep, and I felt that the hotel did not take my request seriously.

One of the things that I appreciated about the hotel was the free Wi-Fi access. However, I encountered a problem when trying to connect my computer to the hub. My computer was unable to connect to the hub in my room, but when I tried the lobby's hub, I connected successfully, but at a lower speed due to the fainter signal.

In conclusion, my experience at the DaysInn hotel was not the best, and I felt that I did not get the value for my money. I will try to avoid staying at DaysInn in the future and look for other hotels that offer better value for my money.

This hotel is really good, especially if you want to be close to Paddington Station and the Heathrow Express. You gotta book early though, especially during the busy season. It can get pretty hot in the summer, so make sure you get a good room location. The breakfast is included and it's really good, especially if you're traveling with a family of four. We had a little problem when we booked online with Wyndham Rewards, but we talked to the hotel and they accidentally double booked us. We finally got it sorted out with Wyndham, but it was a little bit of a hassle. But that's not something that happens all the time, so don't worry too much about it. If you have Wyndham Reward points, this hotel is a really good value, especially if there's availability. I made a reservation for my son and he wanted a room on the second floor at the front of the building (at least in the summer). Oh, and if you're American, bring your own wash cloth. UK motels and hotels usually don't provide them.

This motel room was not up to par with my expectations. The scent of mildew and cigarettes was not a pleasant one and left a bad first impression. The surfaces in the room, including the luggage rack, were coated in grime and the chairs were stained. It was not the cleanest environment.

I noticed a significant amount of black mold on the window behind the air conditioner. Additionally, there were boogers on the walls which was quite unpleasant. The bedding in the "non smoking room" had holes and cigarette burns which was disappointing.

During my stay, I had to kill two flies and there was still one remaining in the room. It was possibly stuck in the cobweb above the bed. This was not a comfortable experience.

Unfortunately, when I brought these issues to the attention of Days Inn corporate, they did not take any action to rectify the situation. Instead, they referred me back to the motel manager who was unprofessional and argumentative. He even suggested that I may have created the mess myself, which was not a helpful response.

Overall, my experience at this Days Inn was not a positive one. The lack of cleanliness and unprofessional response from management left a lot to be desired.

This place is absolutely terrible. I saw on their website that it was supposed to be a nice place to stay, but it was more like a crack house. The smell was unbearable, and everything was dirty. There was even poop on the bathroom wall! The carpet was coming apart, and the tub was filthy. The TV was only 10 inches, and there was urine in the breezeway. The pool was dirty, and there were some really scary people living there.

I was so afraid of bedbugs that I didn't even get close enough to the bed to see what was going on with it. I'm sure it smelled bad too. I checked out after only an hour, and I wasn't even in the room for 15 minutes. I had to find somewhere else to stay since I was out of state on holiday.

The website for this Day's Inn by Wyndham in Pensacola, FL is http://www.daysinn.com/hotels/florida/pensacola/days-inn-pensacola-north/hotel-overview?partner_id=&hotel_id=***&group_code=&campaign_code=&propId=DI***&brand_id=DI&checkout_date=&modify=false&useWRPoints=false&children=0&corporate_id=&ratePlan=&teens=0&affiliate_id=&altPropId=***&brand_code=BH%2CDI%2CRA%2CBU%2CHJ%2CKG%2CMT%2CSE%2CTL%2CWG%2CWY%2CPX%2CWT%2CWP%2CPN&iata=&childAgeParam=&rate_code=&adults=1&discreteParam=&checkin_date=&rooms=1.

By the way, I would never recommend using Kayak either. They did a bait and switch and kept my money. I ended up driving all the way home after spending 7 hours on the road in one day, plus 4 hours at the beach. It cost me $165 plus food and gas. This is where I was supposed to be staying: http://www.hotelsavings.com/booking/***.

Be careful and don't make the same mistake I did!

Me and my family are currently on vacation in Arizona and we decided to stay at the Days Inn by Wyndham on Adobe Falls Road. Unfortunately, our stay was not as pleasant as we hoped it would be. At around 10pm, I heard the door handle being turned even though I had the dead bolt locked. To my horror, I saw a middle-aged homeless-looking woman using a key card to open our door. I was terrified and immediately yelled at her to leave and slammed the door shut. I was shaking and in tears, with my sleeping children in the room. I called the front desk and was disappointed with the response I received. The staff member told me that there was nothing they could do except for me to check out in the middle of the night in a town that I was not familiar with. I was shocked and scared for my family's safety.

After calling the front desk four more times, they finally sent a maintenance man to change the locks. He confirmed that he saw the woman lock our room with a key card. I requested to speak with the night manager multiple times but was told that there wasn't one. The staff member did not offer to compensate our stay or send us to a safer sister location. I was devastated and felt like the hotel did not care about the safety of their customers. My son had heart surgery a year ago and this vacation was supposed to be his first summer vacation in two years. I was heartbroken that our vacation was ruined by this incident.

Jasmine from the front desk finally got in contact with the manager, Breisi Ramos. Ms. Ramos offered to comp 50% of tonight's charge but refused to send us to a sister site. She also stated that if we had a problem with it, we could contact corporate because she did not care. I was shocked and disappointed with the response. I do not feel like this company is concerned about the safety of their customers or conflict resolution. It is obvious that there is a master key floating around and it is being used by homeless people to get high or do other things. I thought this was supposed to be a family-friendly hotel, but I was wrong.

As a full-time student and with my husband being an officer, we work hard to give our children a good time. We do not have the money to reschedule this vacation. I hope that the hotel will take responsibility for this incident and compensate us for our stay. I am devastated and heartbroken that our vacation was ruined by this incident.

Days Inn
Southington, CT
Room #133
09/27 - 28/2023
On entering the room, the first thing you notice is the overwhelming smell of burned plastic.
Big hole in the door frame in the bathroom
Shower head sprays to the side...floor got very wet - despite closing the shower curtain
Took me nearly 10 minutes to get the desk lamp to turn on.
Overloaded outlets - and I trust Michigan tap water before the electricity here. I've been complaining to the front desk about the electrical outlets for YEARS. THEY OBVIOUSLY DON'T CARE!
Renovated? 🤣🤣🤣 Really? Third grade community project?
Bathroom faucet leaks so bad that my husband had to put a towel behind the faucet to keep the water from running onto the floor.
Faucet is so short that it's difficult to so much as watch your hands
Lamp on nightstand periodically turns on and off on it's own.
Only one bulb on desk lamp works.
Wall light is faint and the lighting in the room is dark and insufficient.
The best part about this room (133) is the minimal traffic in the hall. However, having a mere door between rooms left me listening to a whole lot of laughter and talking in a foreign language for quite awhile. (Foreign or not is irrelevant unless you want to verify who was in the next room.)
To charge so much - and at a corporate rate no less! - takes a lot of gall. To charge more $50 for this room is almost criminal.
Doubt we'll be back

Days Inn hotel Vancouver Mall in Vancouver WA is the most disgusting hotel I've ever seen. It is being overrun by drug addicts and homeless. The hotel is in such dire need of repair, the room doors don't even lock, and their is holes in walls and doors. It looks like drug addicts have torn this place up. It is unsafe for families with kids. Please do something about this hotel I believe drugs are being run through this hotel.

I stayed at the above location July 14 & 15, checked out July 16, 2023. The condition of this property was absolutely horrible. When I went to my room (#146) there was a dead cockroach and garbage in the entryway, both were still there when I checked out. Room had a musty smell, most of the furniture was older and well worn, the three lights in the room were missng lightbulbs or didn't work, carpet had holes worn in it, there were holes in the shower curtain, microwave was dirty, some of the interior finish on it was worn away, at night I would leave the vanity light on in case there were more cockroadches, the outside ice machine looked very old and dirty so I didn't want to use it. I called the front desk and reported the lights, etc., nothing was ever taken care of. Since I was only staying two nights I decided to tough it out.

Wyndam has always had a good reputation, or so I thought. I booked this location on line because of photos and reviews, but also because of location and price. Given the above conditions, I would never recommend or stay at a Days Inn again. I have photos but am having dificulty attaching them.

I don't have an itinerary number. I just have a receipt that was sent to my email on March 30th for the room we had booked at the Days Inn by Westgate in Sioux City, Ia. We didn't get there until after 7 p.m. that night. & the main reason I booked a room there was because they had a pool. My 13 yr old son & I put our suits on & went straight to the pool. When we walked in you could immediately see that the water was extremely cloudy looking. My son got in & I was pretty apprehensive but started to get in on the ladder. As I was getting in I could see there was stuff floating in the pool so I got back out & got the net & to try & get whatever it was out & when I pulled the net out it was full of what looked like pubic hair. I told my son to get out & we went back to the room. It was starting to cool of outside so we turned the heater on in the room & that heater/AC unit was so incredibly loud. I knew that I would never be able to sleep listening to that all night. I told the girl at the front desk that we were gonna be looking for somewhere else to stay. We packed our things back up & turned room cards in to her. I also had told her that the room was still clean & they wouldn't have to clean it because all we had done was change clothes in there. The front desk girl said I would have to come back in the morning to talk to manager about getting our room refunded. We found a room & stayed at the Super 8 that night. We went back to Days Inn the next morning & the guy who is the manager/ owner said that he would not refund the cost. of the room to us because he said it would have needed to be cancelled or whatever by it was like either by 4 pm or by 7pm - I actually don't remember for sure the time he stated. I said to him that we didn't get here until after 7 last night & that how was I supposed to know that the pool would be disgusting & that the heater/AC unit would be incredibly loud. He then said that there wasn't anything wrong with the heating unit or the pool & that I needed to quit saying anything about the pool. He then told me that he couldn't give me a refund because I booked it through a third party & that he hadn't gotten pd from them yet. He stated that he only gets pd from the 3rd party once a month. He was very mean & rude. We left & I then called the number of where I booked it through. They told me that he had already been pd by them for my room & that the only thing that they could do was to call & ask him if he would agree to refunding me. I told them the whole story & also told them that I knew he wasn't going to agree to refunding me - which is exactly what he said. & I also know for a fact that they weren't out any money because of us not staying there because when I was standing at the desk that morning a guy came up & turned in his key cards for the room that we were complaining about & left. Any help would greatly be appreciated! Thank You,

Stephanie McCormick

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I and my husband stayed here in February 2023 as it was right next to Lovelace Medical Center. The room was horrible, I will never stay here again. I used to work for Days Inn and I would NEVER have kept my job if I left a room looking like this! The toilet was broken as was the toilet paper roll holder. The bathtub couldn’t have been cleaned as someone else’s soap was left in the tub. My bedspread had stains on it, trash cans filthy, dirt under headboards and bed itself, no toilet paper (they had to get some out of another room as that’s all they had), and TV batteries were dead. My husband had to run to the front desk 3 times because of above. To top it all off, they had false advertising as they quoted around $58/night; we paid $87/night. I will never stay there again! People must already know about this as there were only maybe 5 cars in the parking lot. If you need access to a motel for downtown, do yourself a favor, pay a little extra and go somewhere else. Horrible experience.

I’d like to know if there is a company policy stating that local residents are not allowed to book and stay at the Days Inn located on Woodlawn Rd in Charlotte NC.

I booked my reservation online, through the Wyndham Hotels website. But upon arrival, I was not allowed my stay at the hotel (stating their policy did not allow stays to locals). My residence is in Matthews, not Charlotte).

I find this unjustifiable and discriminatory at the least. Please explain this and if Wyndham Hotels supports this action.

Unsanitary, hazardous, Staff did absolutely nothing treated us like we were criminals an like we did it. Me an my boyfriend were very tired we had been driving for 2 days we were in our room maybe 5 minutes an fell asleep we were so tired. Woke up next day phone dirty underwear that did not belong to neither one of us next to the toilet. Then we thought maybe we could just change rooms cause we wanted to stay another day an relax my boyfriend opened the top drawer cause cause he was gonna put clothes in there an he found 2 used syringe needles, That's absolutely ridiculous to find that stuff and I paid over $50 and was not even offered any kind of refund discount nothing, pardon my french but I WAS PIST! What kind of of people are you trying to attract? I would most definitely not recommend anyone ever staying at a Days Inn after this incident. I hope something is done eventually, what if I had my Grand children there and one of them got a hold of it. Absolutely ridiculous ridiculous an very hazardous.