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Comfort Keepers Complaints & Reviews

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Comfort Keepers - Texas, College Station - Home health

Posted: 2014-06-12 by    Maybel Colt
Complaint Rating:  0 % with 0 votes
This company is committing
fraud in my opion.You go to clients house take care of 2 clients and get paid for 1.I have all the documentation to prove this and have called several goverment offices to report on this.They do not do good business.They treat their employee's badly and can't keep help.They hire people from craigs list because they can't keep help.Just thought people should know.They also have office employee's
.fill out on-line reviews to make it seem like it is a good place to work and for future clients, to make them think they are a good company...
Complaint comments Comments Complaint country United States, Texas, College Station Complaint category Other

Comfort Keepers - Maryland, Cumberland - Overbilling

Posted: 2013-12-27 by    Theresa of Maryland
Complaint Rating:  100 % with 2 votes
My father hired Comfort Keepers in Cumberland MD for my mother's care for over three years. I discovered in April of this year that he has been substantially overbilled.

Some services were never submitted to the insurance company for payment and some were billed to him for more time than the actual amount of hours that services were provided and my father has paid them. I have repeatedly been in contact with them to try and resolve this matter, but they do not seem to be too concerned by it. I am not only concerned for him, but other Seniors who are unaware of the billing discrepancies...
Complaint comments Comments Complaint country United States, Maryland, Cumberland Complaint category Other

Comfort Keepers - Maryland, Cumberland - Overbilling clients

Posted: 2013-12-27 by    Theresa of Maryland
Complaint Rating:  0 % with 0 votes
Comfort Keepers has substantially overbilled my father for my mother's care. They have billed the insurance company for one amount and charged him a higher amount. I have very little cooperation in trying to resolve this matter. Watch your bills closely. If this has happened to you, please contact me....
Complaint comments Comments Complaint country United States, Maryland, Cumberland Complaint category Other

Comfort Keepers - Overbilling clients

Posted: 2013-12-27 by    Theresa of Maryland
Complaint Rating:  0 % with 0 votes
Comfort Keepers has substantially overbilled my father for my mother's care. They have billed the insurance company for one amount and charged him a higher amount. I have very little cooperation in trying to resolve this matter. Watch your bills closely. If this has happened to you, please contact me....
Complaint comments Comments Complaint country United States Complaint category Other

Comfort Keepers - theft and no shows

Posted: 2013-12-07 by    Tammy Mundahl
Complaint Rating:  100 % with 2 votes
WWhere do I start with the numerous complaints with this company.. First they send a worker to my house who is under watch already with their company for theft, and she stole my pain meds. I have a police report and comfort keepers backs up their employees constantly. I had someone drive by and take pictures of a worker who said they were snowed in 1/2 hour she called in and when we showed the office, the worker is still working there. They call sometimes to let u know they can't cover your shift but most the time forget and then tell u to call the on call number when no one shows but the nurse...
Complaint comments Comments Complaint country United States Complaint category Employees

Comfort Keepers - Florida, Lutz - not returning deposit

Posted: 2013-01-24 by    JKeenFrank
Complaint Rating:  67 % with 3 votes
On Dec. 12, 2012, I wrote an email to this adult care company that after 2-1/2 years of using their service I would no longer need the ladies who were attending my mother as she was going into assisted living. This is January24, 2013 and I have yet to receive the refund for the deposit I gave to this Comfort Keepers office when signing up. I have made four follow up calls getting the usual message from the person on the phone that they will pass along a message to them. So far I have had NO return call at all. I have given this organization leeway and been very courteous in all my messages to them...
Complaint comments Comments Complaint country United States, Florida, Lutz Complaint category Other

Comfort Keepers - Boss is in denial of everything

Posted: 2011-12-20 by    abusive
Complaint Rating:  71 % with 7 votes
The week ending 12/3/2011, Comfort Keepers scheduled me for 21 hours in a 28.5 hour time period which was a 2 day period. I advised them 1 week prior that I could not commit to those hours but was not contacted by anyone. On the day in question I was called from the office stating that if I did not work an additional 3 hours that night they would consider that my resignation! If I had worked that last shift I would have worked 24 hours in a 28.5 hour time period with no rest and many miles to drive to various senior homes. I tried to explain on the phone to the HR Specialist who, was very new at...
Complaint comments Comments Complaint country United States Complaint category Employers

Comfort Keepers - Pennsylvania, Pittsburgh - Bullying By Office Staff

Posted: 2011-12-14 by    Comfort Keepers
Complaint Rating:  75 % with 4 votes
Comfort Keepers and constant work place bullying from Kelley all go together; falsely accusing me of errors I did not make, flaunting status and authority, condescending and demeaning attitude, derogatory remarks, insults, failing to return calls or emails. When I complained I was shut down by the owner Mark who did nothing. ALSO: unrealistic work schedules to include making me work 21 hours in a 28.5 hour period by threatening, "if you don't report to work again tonight (after being up all night sitting in a chair and working the day before and day after without a break, Erroneous paychecks...
Complaint comments Comments Complaint country United States, Pennsylvania, Pittsburgh Complaint category Bullying and Harassment at Work

Comfort Keepers - Idaho, Meridian - Dangerous Home Care

Posted:    RockClimber293
Complaint Rating:  68 % with 40 votes
I have been visiting a friend for 16 days... in that time, Comfort Keepers has pelaced his representative 3 times. My friend is 43, paralyzed and requires daily care for mundane household taks. One of my friend's biggest issues is alcoholism, and the last "care giver" not only bought and provided alcohol to my friend, but also consumed alcohol "on-site" that was not his own (Theft) and also drove to and from my friend's home under the influence. This same rep asked to borrow money from me for a personal issue, and on the 4th of July got pulled over for DWP and DUI,...
Complaint comments Comments Complaint country United States, Idaho, Meridian Complaint category Medical Negligence and Deficiency

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