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Carl's Jr Complaints & Reviews

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Carl's Jr - California, Fowler - food

Posted: 2013-02-17 by    Tina SY
Complaint Rating:  0 % with 0 votes
Went to Carl's Jr. in Fowler, Ca. for lunch. Lately the food has been really bad. This last visit I got a side salad and turkey burger. As I began eating my salad I noticed there was a large piece of of the center of the lettuce head. Not edible; bad thing that's not the first I've form a salad like that from them. And why do you only get two cucumbers and one tomato? To make matters worse the burger was cold and the bun was smashed and stiff. Not good. Not going back....
Complaint comments Comments Complaint country United States, California, Fowler Complaint category Food

Carl's Jr - Idaho - 2012 Sexual Commercial

Posted: 2012-09-24 by    tarabeth89
Complaint Rating:  100 % with 3 votes
The new Carl's Jr commercial is completely distasteful and needs to be removed. I am not the only one who feels this way. I have a two year old that does not need to see a sexually explicit image on a break from our family tv show. Meat being thrown onto the breast of a female does not make me want to go buy the new burger. I'm not overweight, but I'm not as "good-looking" as those girls, and frankly it pisses me off that I am compared to woman like that because of commercials like this one, from a supposedly family oriented restaurant....
Complaint comments Comments Complaint country United States, Idaho Complaint category News & Media

Carl's Jr - Burgers no longer Flame-Broiled

Posted: 2012-06-03 by    radii314
Complaint Rating:  100 % with 1 votes
the burgers are getting lame - the whole is the "flame-broiled" burger and the last several trips I've made (and there is no longer a close location to my home) I have gotten the warmed up burger patties that sit in those trays like McDonald's uses - GROSS .. I want a FRESH FLAME-BROILED burger patty - that is why I come to Carl's Jr. !!! If you ask for it "fresh off the broiler" you get the eye-roll or worry that some nasty person making it will harm your food because they want to do what is easy and pre-cooking the meat and letting it sit there so they can slap...
Complaint comments Comments Complaint country United States Complaint category Food

Carl's Jr - Inappropriate commercial

Posted: 2012-03-11 by    BarbaraFox
Complaint Rating:  67 % with 6 votes
I just saw a commercial where a girl is eating a burger in a car and getting off to it. If my kids were sitting here and saw that, I would be banging down the doors to their corporate office. Get that commercial off the air!

My family will never eat there and I will make sure to tell every single person I know - how perverted this company is just to sell a burger!

Barbara Fox
San Antonio, TX...
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

Carl's Jr - Sexually Explicit Commercial

Posted: 2012-03-05 by    7Stars
Complaint Rating:  50 % with 46 votes
This is absolutely the most disgusting commercial Carl's Jr has came up with so far. The women looks like she's actually getting sexually aroused from eating a hamburger for God sake! Not to mention she even looks as if she's fingering herself. The FCC need's to ban this filthy commercial right off the air. Their are innocent children that are being subjected to that appalling, demoralizing smut .

For anyone interested, there is a petition I found that you can sign...

http://www.usatoday.com/money/industries/food/story/2012-02-21/kate-upton-carls-jr-hardees-ad/53196858/1?fb_comment_id=f......
Complaint comments Comments Complaint country United States Complaint category Food

Carl's Jr - California, Rancho Santa Margarita - Wrong order

Posted: 2011-10-03 by    Donald Hendrickson
Complaint Rating:  0 % with 1 votes
A couple of co-workers and I like to get breakfast at Carl's once a week. In the last four visits, I have ordered either the ham, egg, and cheese or bacon, egg, and cheese biscuit. Three out of those four times, I get sausage, egg, and cheese. I can't understand why I continue to get the sausage - are they just trying to get rid of it? Unfortunately there is no other Carl's close to the office. I figure I'll have to go in instead of going through the drive-thru and then when I get the bag, check every sandwich just to make sure it is right. Ridiculous....
Complaint comments Comments Complaint country United States, California, Rancho Santa Margarita Complaint category Food

Carl's Jr - California, Moreno Valley - Crap food

Posted: 2011-07-17 by    Brutalone
Complaint Rating:  100 % with 1 votes
I ordered a fish sandwich & a famous star with cheese...this crap must have been made 2 hours before, the buns were crushed, the fish was rubbery, the whole lot was pure CRAP, I am done with carl's!!!...
Complaint comments Comments Complaint country United States, California, Moreno Valley Complaint category Food

Carl's Jr - California, Chino - bad service

Posted: 2011-07-06 by    Clementina vazquez
Complaint Rating:  0 % with 0 votes
i invited my family to a meal at you restaurant and to enjoy a good time together but when we ordered our food we asked for the items to be fresh. when they brought us our food, the food was not fresh and the meat was cold. my six dollar burger bun would even disolve into pieces with every bite that i took . And my wifes and sons burgers were cold and the meat as well so my wife went to return her and my sons burgers and your coook was very rude adn talkin back to her telling her she wasnt gonnsa exchange the burger because its was ok my wife just went to tell the the burgers were cold i dont know...
Complaint comments Comments Complaint country United States, California, Chino Complaint category Food

Carl's Jr - California, Newport Beach - Unsanitary conditions and tainted food

Posted:    mardraum
Complaint Rating:  0 % with 0 votes
Ok so I'm not big on complaining about stuff usually but this one got me real bad... I went to the Carl's restaurant in Newport Beach CA (3101 Newport Blvd) this morning and ordered a large portabello six dollar combo. Order was received and processed by a lady who had been mopping floors as I was walking into this completely empty restaurant. She didn't wash her hands before handling my credit card, after which she got my drink cup, straw and the lid, jammed the latter two into the cup with her bare hand and, walked over to the grill and slammed my beef patty on it with her unwashed...
Complaint comments Comments Complaint country United States, California, Newport Beach Complaint category Food

Carl's Jr - Arizona, Mesa - Health Warning

Posted:    Nando Rodarte
Complaint Rating:  0 % with 0 votes
Ive Been Working At This Carls Jr For Close To Three To Four Weeks, Just Last Week Our Current Manager Was Transfered To Another Location. A Result To That Was New Management, And Two Days Ago I Found Out This New Manager Was Picking The Trashes To RE-use Some Of The Ketchup Packets, And Give Them Back To The Customers After Being Thrown In A Trash Full Of Other Peoples Trash. None Of The Customers Know This Because She Gets The Trash And Has Someone Else Pick It In The Back Room, In Silence. Re-used Ketchup Packets Is Sure To Be A Health Issue Not Only To The Customers In The Store And Drive-Thru,...
Complaint comments Comments Complaint country United States, Arizona, Mesa Complaint category Food

Carl's Jr - Utah, Magna - HORRIBLE CUSTOMER SERVICE

Posted:    g2007
Complaint Rating:  0 % with 0 votes
I went through the drive thru and like usual they asked if I wanted to try a certain item, and I said no and said my order and the worker didnt say anything so I waited a few minutes still nothing so I said hello and still no answer until about 2 minutes later and she asked what I wanted to order so I ordered and went up to pay and they didnt even take my money for about 5 minutes. Then I got home and i was missing an item and they didnt even give me a reciept so I called to make a complaint and the so called manager that was working had a really bad attitude and couldnt even listen to what I was...
Complaint comments Comments Complaint country United States, Utah, Magna Complaint category Fast Food Restaurants

Carl's Jr - California, Rohnert Park and Santa Rosa - Not honor Discount Card

Posted:    carls jr ex customer
Complaint Rating:  100 % with 1 votes
Carl's Jr advertises with The Savings Card that you "Buy any sandwich and get one sandwich of less or equal value."

While trying to use the card for their Big Carl I was told that the owners are not honoring the discount for this sandwich as they were not going to make any money.

I complained and was told that "Promotions were not included" but the add did not say this. After my complaint to BBB the Owners changed the add, although I have the Original Internet Add.

I feel that Carl's Jr refusal to honor their contract with...
Complaint comments Comments Complaint country United States, California, Rohnert Park and Santa Rosa Complaint category Fast Food Restaurants

Carl's Jr - Stay away

Posted:    Jurnero
Complaint Rating:  100 % with 1 votes
I have been going to Carl's Jr for a long time and occasionally there would be a mistake but I like my food relatively plain so it is understandable but about 8 months ago I placed an order and it was given to me wrong. The next time I went to Carl's Jr I noticed that what I had ordered was incorrect again so I began keeping track on a piece of paper I leave on my center console. In the last 20 Drive Thru Orders they have given me the wrong order 16 times. If I order a Sausage Breakfast Sandwich I get Ham. If I order Anything Plain with Cheese only I get it plain without any cheese. I...
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

Carl's Jr - California, Port Hueneme - confrontational employee/wrong order given

Posted:    sandra cortez
Complaint Rating:  100 % with 1 votes
My name is Sandra Cortez.
My son and I went to Carl's Jr about one hour ago just like we do at least once a week. I ordered 10 spicy chicken, one famous star with cheese, three guacamole six-dollar burgers(singles) and an order of zucchini. We waited about 10 minutes for our order and that part I understand. Our number was called and we were given one bag. That didn't look right so without going anywhere, my son and I checked the bag. We didn't have the 10 spicy chicken sandwiches. I went to the person who took my order and told her I was missing 10 sandwiches. She told the...
Complaint comments Comments Complaint country United States, California, Port Hueneme Complaint category Food

Carl's Jr - California, Yucca Valley - FOOD AND RESTURANT QUALITY

Posted:    MANNY
Complaint Rating:  0 % with 0 votes
RESTURANT WAS FILTHY, THEY WERE OUT OF ONION RINGS, FOOD WAS COLD, PRODUCE OLD, LETTUCE WITTILED, BURGER PATTY WAS ROOM TEMP, OUTSIDE WINDOWS LOOKED LIKE THEY HAVE NOT BEEN CLEANED IN YEARS TOOK FOREVER TO GET ARE FOOD. I WILL NOT GO THEIR AGAIN. THEY ARE RUINING THE CARLS Jr NAME. IN TIMES LIKE THIS YOU CAN'T AFFORD TO GET BAD SERVICE AND PRODUCT QUALITY....
Complaint comments Comments Complaint country United States, California, Yucca Valley Complaint category Food

Carl's Jr - California, Los Angeles - Lack of customer service/given wrong order

Posted:    Julie
Complaint Rating:  100 % with 2 votes
Ordered drive-thru, the order was taken wrong and they charged me and gave me an order I didn't order. Plus, the food they did give me was GROSS and I would never order this item, they have no phone number on their receipt nor any way to complain on the internet. I will not be going back there again....
Complaint comments Comments Complaint country United States, California, Los Angeles Complaint category Fast Food Restaurants

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