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Consumer Complaints & Reviews in Jacksonville, Florida

Tom Bush BMW / Service department - terrible customer experience

StephenEller on Oct 23, 2016
I see a trend with the reviews. Positive feedback on sales and negative reviews on service. My experience has been no exception to the trend. I too have left messages with no return calls. I have just incurred $2, 800 in charges with no tangible results. I have had my car in for service 4...

YP Yellow Pages / Invoices for advertising that we did not ever sign up for, agree too or approve

SuzyQued on Oct 9, 2016
I have been receiving "invoices" from US Yellow for over three years. Like everyone else on here, I have not ever subscribed for advertising of any kind with this company or any other yellow pages. They are committing mail fraud!! They simply mail their phony invoices with a name of their...

Masonite / French doors w/mini-blind inserts

DenM on Sep 27, 2016
Purchased two Masonite French doors with the in-door mini-blinds. I've had the doors 2 years and in that time both doors have failed twice, both times due to mini-blind malfunctions. The first, a year ago, Masonite sent two complete doors, Home Depot did the reinstallation all at no cost...

Banfield Pet Hospital / Ripoff

Lady BDB on Sep 19, 2016
This office has not seen my dog since June and its not because I did not bring him in. When we came for an emergency one day with blood in his stool along with diarrhea, they were too full to seem him. They recommended taking him to an emergency vet (affiliated). Of course while taking him...

Publix Super Markets / service

Chewy1973 on Sep 18, 2016
Cashier Karen 9/17 16:34 hours so649. R1057521co226. Started out ok. Cashier very chatty comments her day is dragging and she has training for 1 year review soon. No one to bag so I had bought the buy 2 get 1 free on lobster tails and leaking...went ahead and bagged those. She stated if I...

Select Home Warranty / Washing machine repair.

Bobby Washington on Sep 16, 2016
My husband applied for this service. It is the worst of all times. The staff refer you to some contractor that don't come as they claim. We called again to complain and they give you some company that doesn't seem to be professional at all. We paid $45.00 for service call and was told the...

SAFEnteprise LLC / False advertising

Jeraldine Fitzgerald on Sep 10, 2016
In July I received a letter from what I thought was the legitimate Yellow Pages. it asked me to update my information, sign and return. There was certainly no mention of a charge for their service, and I am quite sure the word 'free' was used at least once. I did as they asked me to do. If...

Labco / Poor service/lack of professionalism / rude receptionist

Uncaring on Sep 9, 2016
I took my elderly parents to Labcorp- 5960 Beach Blvd. Jacksonville, Fl- on 9/8/16. We arrived at 8:30am and signed in. We will never return to Labcorp again. The front receptionist was rude, unprofessional, uncaring. At 9:00 am, people started coming in with 8:30am appointments. They were...

ADT / Installation damages that were never complete

Keya J on Aug 29, 2016
ADT showed up at my home without calling first as I asked. We got to the home around 5:30 pm. My husband asked the technician how long would it take and would they be done by 9pm, the tech said yes before that. They were not finished at 9:30 pm, I told them we have to leave to get our...

Rooms To Go / Couch and dining room table

Tandmgibson on Aug 27, 2016
We have purchased with R2Go for 15 years. Our most recent purchase was a couch and dining room table. Within 1 day of having the couch we were dissatisfied. We called and they said pretty much "too bad". We were stuck with it. Within 2 weeks of having the table the legs on the chairs were...
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