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Consumer Complaints & Reviews in Jacksonville, Florida

Venus / Rude and nasty customer service

Elen on 2016-05-31
Ordered a bathing suit from Venus online store and did not get it on time. Their customer service is extremely rude and every time I called to ask about the status of my order they were very nasty and sarcastic. They did not want to help me and they literally told me not to call! I only...

Web.com / Web.com-Ignite

Claude Dill on 2016-05-05
When I renewed my domain with network solutions on 4/22/16, I was sold a free special of ignite for 99.95 thru sister company-web.com. I called the same day and cancelled it. I was charged for it and they would not issue credit.I have contacted both network solutions and web.com several...

Bailey's Powerhouse Gym / Billing/Collections

Niya McKay on 2016-05-01
Billing/CollectionsI started a membership with Baileys in 2014. My fiancé and I both held memberships for a year and made month to month payments. His card was stolen and he froze his account and received a new card. We were not able to pay Baileys anymore but they continued to bill us because...

brad larson / engine

madbrad on 2016-04-22
I was told that the price of an engine was good until I called back the next day to pay for it and was told I have to pay several hundreds more for ...then when i asked to speak to a supervisor i was told "no' and "that is not going to change anything and if i didn't like it to kick rocks"...

Hertz / Refusing to return cash deposit

Kim Carothers on 2016-04-22
I was given a rental car because of a car accident. Insurance company paid for rental but I had to put down a cash deposit because I didn't have a credit card. I was told that I would receive my deposit upon return. That was a lie. Was told at return that within 5-7 business days I...

Web.com / Unauthorized charges

Likaaaw1 on 2016-04-18
This site is terrible, they stole my money and now they say that they are innocent! Liars! When I found Web I decided to give it a chance so I provided my credit card details and subscribed. Their service was nice and I was very impressed. But later I decided that I don't need Web anymore...

Vacation Rental Pros / gouging, dishonesty, renting uninhabitable homes

Dolly Robertson Herron on 2016-04-06
I currently have a BBB complaint filed against this company. The rented a house that was uninhabitable, and I am a camper, so I am not picky at all.This house had sustained damage to the chimney, according to the maintenance department of VRP. The carpet was wet and moldy and the house...

Venus / Horrible quality! Items look nothing like pictures!

Denise on 2016-03-30
I've purchased two skirts from Venus and when they arrived they looked nothing like pictures on their website! Their pictures are really beautiful and clothes look gorgeous, but when I received them and saw them in real life I was shocked! Quality was cheap, material was extremely thin and...

Venus / Rude representative and manager

Margaret on 2016-03-24
Ordered some Venus products but never received a confirmation email. So I called their customer service and asked what was going on with my order. Their rep was very rude and impolite, so I asked for a manager. The manager was a total freak, he didn't even apologize for rep being rude and...

Venus / Absolutely terrible!

Jasmine on 2016-03-09
I will never purchase anything from Venus again and will never recommend them to anyone. I've made an order and paid over $400 and received a completely wrong order. There were some shoes that I didn't even order which cost me more in shipping and duty fees. I contacted their support and...
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