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Consumer Complaints & Reviews in Jacksonville, Florida

Fanatics / Horrible experience

Al
Alisha on 2016-02-05
I decided to order a t-shirt from Fanatics because hey had these huge discounts. Well, three weeks passed and I received nothing yet. Fanatics has the worst service. Their shipping is so slow and it is impossible to get in touch with someone from their customer service. I sent them several...

TrueBuild Credit / Customer service

Jo
Joel Marin on 2016-02-01
from what the website at truebuildcredit represents is not the same once you're with them.they say they can have you up and going in 90 days or less with 250, 000 here and there I've been with him for 3 years and I only have one revolving MasterCard in about 10 tradelines I did...

Luminess Air / Air brush facial system

Pa
Pat Jones on 2016-01-27
My acct # 2065563; this product was ordered off tv commercial..No mention of restricted installment plan...I ordered this for my daughter for christmas, she didn't want it so i attempted to return it...On the packing slip not dated, states you can't return without a return...

Venus / Don't waste your money

Qu
Queen on 2016-01-20
I purchased some items, but decided to return them. Venus rep told that I need to pay $7 for the return label. I knew about that and wasn’t surprised when they charged my credit card. Later I noticed that they charged my card again and took additional $20 for who knows what. Well, the...

Sam's Club / Membership Services

Wn
wnettles on 2016-01-15
On Friday, January 15, 2016, I went into my local Sam's Club to buy some items for my business and for my family. I had not been in recently, so, before I went into the store, I checked to make sure my membership account was still current, and, it was. Then I proceeded to load up a cart...

Lowes Home Improvement / Tool World Bob gave horrible customer service

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Reviewer51746 on 2016-01-11
Bob, whom I was told was one of the team leaders in Tool World at the Lowes at Oldfield Crossing Dr in Jacksonville Florida was rude and unprofessional. The core job of the employee/customer interaction is for him to serve the next person in line. He was standing by himself. I approached...

Ashley Furniture Homestore / Leather sectional

Al
allenmasters on 2016-01-09
We were told we were purchasing a real leather sectional. Now that it has started peeling we are finding out that we really have a bonded leather (mix of leather chips and plastic). We purchased insurance on the entire living room suite but peeling is not covered as part of the policy. Please be aware of this deceptive sales practice by Ashley.

Roof Max / Roof Repairing Services

Da
David1108 on 2016-01-08
I hired Roof Max to repair my roof which was damaged due to a storm. They inspected my roof and fixed within 2 days which was unbelievable. It has been more than 2 months and I did not see any problem with their work. I appreciate their work.

Red Roof Inn / Very poor customer service.

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Reviewer18562 on 2016-01-07
We had a group of 8 we had 2 rooms side by side. We were going in and out of both rooms. Some time while we were going back and forth someone stole 730.00 in all from 3 of our ladies. We called the police to report it so they could check the camera footage. The front desk staff did not...

Florida Blue Cross & Blue Shield / Florida Blue HMO

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Reviewer18573 on 2016-01-05
I received my acceptance letters and new Florida Blue "Blue Care" HMO cards to be in a new plan which I am not clear about & after my doctors visit today I went to my normal pharmacy here in Duval County Fl. At my pharmacy I learned that even though I have paid for the new policy (that I...
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