Menu
Bullionbypost.co.uk Customer Service Phone, Email, Contacts

Bullionbypost.co.uk
reviews and complaints

Bullionbypost.co.uk's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.bullionbypost.co.uk
www.bullionbypost.co.uk

Learn how the rating is calculated

3.1 10 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Bullionbypost.co.uk reviews 10

ComplaintsBoard
C
2:09 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Bullionbypost.co.uk Great Service and Free Silver Coin from Bullionbypost.co.uk - Use Promo Code MEB0 KETH!

Great service from Bullionbypost.co.uk! My gold arrived the very next day, packaged securely and exactly as advertised. But the best part? I received a FREE silver 1oz Britannia coin! If you want to get your own, use the promo code referral below during sign up and get your hands on a pure silver Britannia coin for FREE!

CODE:

MEB0 KETH

It's easy to do - just make sure to put "referred by a friend" in the "where did you hear about us" section during sign up and use the code MEB0 KETH when you make an order for a minimum of ?250. This offer is too good to pass up!

Read full review of Bullionbypost.co.uk
Hide full review
ComplaintsBoard
P
12:52 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Bullionbypost.co.uk Excellent Service and Prices - Highly Recommend!

This website is great! The people who work there are really nice and helpful, and the prices are super good. I had a little bit of trouble with the payment thing, but it wasn't really their fault, I don't think. After that, everything went really smoothly. I got my coins the next day, and they even came with capsules!

If you're a new customer, you can get a free 1oz SILVER BRITANNIA if you use this code when you sign up and spend over ?250: 4Y9X EPHT.

I definitely recommend this site, and I'll be using it again for sure. Five stars!

Read full review of Bullionbypost.co.uk
Hide full review
ComplaintsBoard
W
12:50 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Bullionbypost.co.uk Terrible Experience with Bullionbypost.co.uk: No Delivery, No Refund, and Blacklisted

I had a really bad experience with Bullionbypost.co.uk. They treated me really badly. I ordered some goods from them, but I never received them. And to make matters worse, they still haven't refunded me. When I asked for a replacement, they told me that I was blacklisted because I didn't receive my purchase. Can you believe it? It's a complete insult!

I was really upset because I had ordered the goods as a gift for my son's birthday. I had to buy something else from somewhere else, but it was too late. I would advise you to be very careful if you're thinking of ordering from them. You'll need a lot of luck, and you'll end up out of pocket and really offended.

Read full review of Bullionbypost.co.uk
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

Bullionbypost.co.uk Not Worth It: Disappointing Quality and Customer Service

I wouldn't recommend these guys. My first two orders were alright. The coins and bars arrived on time and were packaged well. However, they tell you that you need to sign for the package, but you don't actually need to. My third order was a 5ozt bar that was deeply scratched and dented. The packaging was fine, so the damage must have happened before it was sent. The scrape was so deep that I could fit my thumbnail in it. I complained, but they talked down to me about cast bars, even though I know a lot about them. They charge too much for low-quality products. You should look somewhere else or support your local community by shopping there instead.

Read full review of Bullionbypost.co.uk
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Bullionbypost.co.uk Reliable and Trustworthy: My Experience with Bullion By Post

I gotta say, Bullionbypost.co.uk is a top-notch company. Their website is easy to use and they deal with precious metals, so you can see the price of gold and other metals in real-time. It's always updated, so you know you're getting the most current information.

If you have any questions, their support staff is always available to help you out. They're super friendly and knowledgeable, and they really know their stuff. I've never had a bad experience with them, and I've been using them for a while now.

Overall, I think Bullion By Post is a really well-run company. They're reliable, trustworthy, and they always deliver on their promises. If you're looking to invest in precious metals or sell some of your own, I highly recommend giving them a try. You won't be disappointed!

Read full review of Bullionbypost.co.uk
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Bullionbypost.co.uk Bullionbypost.co.uk Review: Fast Delivery, Secure Packaging, and a Free Silver Coin Bonus!

I recently used Bullionbypost.co.uk to purchase some gold and I must say, the service was really good. My gold arrived the very next day and it was securely packaged, which gave me peace of mind.

What's more, I was pleasantly surprised to find a free silver Britannia coin added to my order. It's a large 1oz silver coin that would normally cost about 32 pounds. I think it's a great value and a nice bonus for first-time customers.

If you're interested in getting the free silver coin with your first order, here's what you need to do. During sign up, when they ask where you heard about them, put "referred by a friend" and use the promo code MEB0 KETH. Then, add over ?250 of goods to your basket and you will see that the silver coin is added for free.

Overall, I'm really happy with my experience with Bullionbypost.co.uk and I would definitely recommend them to anyone looking to buy gold or silver.

Read full review of Bullionbypost.co.uk
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Bullionbypost.co.uk Top-Notch Service and Fast Delivery: My Experience with Bullionbypost.co.uk

I was pleasantly surprised by the speed of delivery, as I received my bullion coin order the very next day. The customer service was also top-notch, with friendly and helpful staff who were happy to answer any questions I had.

I was impressed by the range of gold and silver available on the website, all at reasonable prices. It was easy to find what I was looking for and the checkout process was straightforward.

When I signed up, I used the code EBQL VYWC and was delighted to receive a free 1oz Silver Britannia with my first order over ?250. This was a lovely surprise and added extra value to my purchase.

Overall, my experience with Bullionbypost.co.uk has been fantastic. The fast delivery, excellent customer service, and great range of products make this company a top choice for anyone looking to invest in gold or silver. And with the added bonus of a free coin when you sign up using the code EBQL VYWC, there's never been a better time to start your bullion collection.

Read full review of Bullionbypost.co.uk
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Bullionbypost.co.uk False Promises: My Disappointing Experience with Bullionbypost.co.uk

I recently had an experience with Bullionbypost.co.uk and I must say, I was quite disappointed. I was enticed by their online quote which stated that if I spent over ?250 and they received the funds before 2 pm, I would qualify for next day insured delivery via UPS. I was excited to surprise my wife with a birthday gift the next day, so I made sure to spend over ?250 and paid for my order. I received an email at around 1330hrs confirming that they had received my payment and I was happy that everything was going smoothly.

However, my excitement quickly turned into frustration when my order did not arrive the next day as promised. In fact, it took a whole 7 days for my order to arrive and it was sent via Royal Mail, not UPS as promised. I was extremely disappointed with Bullionbypost.co.uk for not delivering on their promise of next day insured delivery by UPS. I understand that there may have been some delays due to the holiday season, but they should have been honest and upfront about the delivery time instead of making false promises.

Overall, I was not satisfied with my experience with Bullionbypost.co.uk and I will not be using their services again. It is important for companies to be honest and transparent with their customers, especially when it comes to delivery times and promises. I hope that they will take this feedback into consideration and improve their services in the future.

Read full review of Bullionbypost.co.uk
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Bullionbypost.co.uk Terrible Customer Service and Hidden Requirements - My Experience with Bullionbypost.co.uk

I had a really bad experience with Bullionbypost.co.uk. The customer service was terrible. I talked to someone who said that a CSR would contact me within 24 hours, but I didn't hear anything from them for 6 whole days. I tried calling them multiple times, but every time I got a message saying that the voicemail was disabled for that extension. It was like they were blocking my calls!

The website said that I would get an email when my funds were received and my metal was sent, but that never happened. I finally managed to get in touch with someone after sending a really strong email and leaving a voice message. The CSR told me that I needed to send them my passport and 3 months of documentation. Nowhere on the website did it say that I needed to do this. I decided not to go through with it and asked for a refund instead.

They wired the money back to me, but I had to pay for it myself. And they also reduced the price of the metal. I couldn't believe it! I was a first-time customer and they treated me so badly. If you're not in the UK, I would definitely not recommend this company.

Read full review of Bullionbypost.co.uk
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Bullionbypost.co.uk Bullionbypost.co.uk: A Trustworthy Company or a Credit Checking Scandal?

At first glance, Bullionbypost.co.uk seems like a reliable and trustworthy company. They have great communication and their delivery is fast. However, I recently discovered that they have been doing some things behind the scenes that are not visible to the average customer. I found out about this when I accessed my credit reference report and saw that they had been marking and checking it, even though I had not purchased anything on credit.

I contacted them to ask why they were doing this, and they told me that it was because of KYC regulations. They said that they were following the rules, but they didn't give me any more information than that. So I decided to do some research on my own and went to the Inland Revenue website to look up KYC rules. What I found was that the rules were not very clear. There were certain guidelines that needed to be followed before checking a customer's credit file, such as making a purchase using funds from many sources or making a purchase of over 15,000 Euros. However, the last rule of KYC basically gave the instruction to check 'just because', which is what Bullionbypost was following. They ignored the first two rules and checked my credit file without my permission.

I pointed this out to them in my last communication, but I have yet to receive a reply. It's disappointing to see a company that I thought was trustworthy doing something like this. I hope that they will take my concerns seriously and stop checking their customers' credit files without their permission.

Read full review of Bullionbypost.co.uk
Hide full review

Bullionbypost.co.uk complaints 0

Looks like Bullionbypost.co.uk Company has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Bullionbypost.co.uk, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Bullionbypost.co.uk legit?

Our conclusion: Bullionbypost.co.uk's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

Bullionbypost.co.uk earns a trustworthiness rating of 70%

Generally safe, but check closely before sharing details.

Bullionbypost.co.uk has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Bullionbypost.co.uk has registered the domain name for bullionbypost.co.uk for more than one year, which may indicate stability and longevity.

Bullionbypost.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bullionbypost.co.uk you are considering visiting, which is associated with Bullionbypost.co.uk, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Bullionbypost.co.uk have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Bullionbypost.co.uk website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

About Bullionbypost.co.uk

Screenshot Bullionbypost.co.uk
Bullionbypost.co.uk is a reputable online retailer of gold and silver bullion in the United Kingdom. The company was founded in 2008 and has since become one of the leading bullion dealers in the UK, offering a wide range of products at competitive prices.

One of the key features of Bullionbypost.co.uk is their commitment to customer service. The company has a team of knowledgeable and friendly staff who are available to answer any questions or concerns that customers may have. They also offer a range of educational resources on their website, including articles and videos, to help customers make informed decisions about their investments.

Bullionbypost.co.uk offers a wide range of products, including gold and silver bars, coins, and other bullion products. They source their products from reputable mints and refineries around the world, ensuring that customers receive high-quality products that meet industry standards.

In addition to their extensive product range, Bullionbypost.co.uk also offers a range of services to make buying and selling bullion as easy as possible. They offer secure storage options for customers who want to store their bullion in a safe and secure location, as well as a buyback service for customers who want to sell their bullion back to the company.

Overall, Bullionbypost.co.uk is a reliable and trustworthy online retailer of gold and silver bullion in the UK. With a commitment to customer service, a wide range of products, and a range of services to make buying and selling bullion as easy as possible, it is a great choice for anyone looking to invest in precious metals.
Ratings on other sites
Trustpilot
Trustpilot
4.9
7687 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Bullionbypost.co.uk contacts

  2. Bullionbypost.co.uk phone numbers
    +44 121 634 8060
    +44 121 634 8060
    Click up if you have successfully reached Bullionbypost.co.uk by calling +44 121 634 8060 phone number 0 0 users reported that they have successfully reached Bullionbypost.co.uk by calling +44 121 634 8060 phone number Click down if you have unsuccessfully reached Bullionbypost.co.uk by calling +44 121 634 8060 phone number 0 0 users reported that they have UNsuccessfully reached Bullionbypost.co.uk by calling +44 121 634 8060 phone number
  3. Bullionbypost.co.uk emails
  4. Bullionbypost.co.uk social media
Bullionbypost.co.uk Category
Bullionbypost.co.uk is related to the Commodities and Futures Trading category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.